This Dunkin’ has disappointed me more than once, and I regret going back after two bad experiences. Every time I go, they give me the wrong order. Even when I ask clearly and confirm they have what I want, they still give me something else. I really wish they had better management in place to follow up with their employees and ensure customers get the service they deserve.
Food: 1
Service: 1
Telvis L
The workers seem to be friendly. But the major problem is the communication or misunderstanding that they continue to do. Also, for corporate DK, this picture is way off of your advertised Maple Bacon Croissant sandwich is.
Atmosphere: 3
Food: 3
Service: 2
Ray R
Great location for Dunkin and unlike another location I used to frequent, they don't seem to run out of donuts or coffee before 1pm.
Atmosphere: 5
Food: 5
Service: 5
Seung Cho
Don't write reviews but mold on food this morning is a health hazard. No semblance of quality control either.
Atmosphere: 3
Food: 1
Service: 2
Shaku T
This Dunkin is consistently disappointing. Every time I go, I hope things have improved, but they never do. The drinks are always poorly made, and somehow even the food—just something heated in an oven—still turns out bad. I’d love to have a reliable Dunkin’ nearby, but this location just doesn’t deliver.
Food: 1
Suzanne Fine
As other reviews have stated, this place has a serious issue with the accuracy of orders. I ordered a cinnamon raisin bagel at the drive-thru, and was very clear on this - repeated it several times when they entered the order info in wrong on the screen. When I got to pick it up, they again had my order wrong - and I double checked that it was cinnamon raisin, what I had ordered. The woman checked and confirmed that it was. When I drove away, it was a plain bagel. She blatantly lied just to get rid of me. Awful service and awful location. Will not come back here.
Food: 1
Service: 1
Kolya “Nick” Tevosyan
Best Dunkin location I’ve been to. Drinks were great, inside was clean and neat.
Atmosphere: 5
Food: 5
Service: 5
Mizan Addise
This is the worst place ever. We ordered 48 donuts and 25 munckins and they told us they don't have the order then we show them the the receipt they said they couldn't find it after 30 minutes they found it one of the guy try to blame us rather than apologize. This guy name Carlos he was so rude he left us while we are talking to him.
Joe Boggio
Man, their staff is atrocious...
Atmosphere: 1
Service: 1
D Rich
Disgusting 🤢the Spanish guy that works in there came in from taking the trash out didn’t wash his hands and started serving customers.and he had the nerve to get mad and ask me did I want a refund instead of washing his hands and putting on gloves and giving me fresh donuts when I asked him to give me new donuts with clean gloves..why don’t they don’t wear gloves when giving you donuts they just grab the donuts with a piece of paper with dirty hands..which is a very concerning food safety issue..the owner of this establishment should be ashamed
My coffee order is literally always the same - I only tap “reorder” on my app, so I know I am not changing my order everytime. But every single time it tastes different.
Ellie Vizcarra
This place has bad customer service they don’t hear your Order right and also make you WAIT a very long time and this is a place that you would get last minute food I wouldn’t recommend this place unless your starving.
Service: 1
Agnie K
Worst Dunkin in the area. I always order the same drink and in this location, it NEVER looks or tastes the same. They hire kids who didn’t drink coffee in their life. But the worst thing is, that when I always ask for decaf, on the multiple occasions I was given a regular coffee which lead me to have heart palpitations and discarding my coffee to the drain. The staff needs a proper training.
Atmosphere: 1
Food: 1
Service: 1
Mabelle Dyer
There was only one attendant at the time of my visit and the donuts are stale. How come they don't have any covers?
This Dunkin’ has disappointed me more than once, and I regret going back after two bad experiences. Every time I go, they give me the wrong order. Even when I ask clearly and confirm they have what I want, they still give me something else. I really wish they had better management in place to follow up with their employees and ensure customers get the service they deserve.
Food: 1
Service: 1
The workers seem to be friendly. But the major problem is the communication or misunderstanding that they continue to do.
Also, for corporate DK, this picture is way off of your advertised Maple Bacon Croissant sandwich is.
Atmosphere: 3
Food: 3
Service: 2
Great location for Dunkin and unlike another location I used to frequent, they don't seem to run out of donuts or coffee before 1pm.
Atmosphere: 5
Food: 5
Service: 5
Don't write reviews but mold on food this morning is a health hazard. No semblance of quality control either.
Atmosphere: 3
Food: 1
Service: 2
This Dunkin is consistently disappointing. Every time I go, I hope things have improved, but they never do. The drinks are always poorly made, and somehow even the food—just something heated in an oven—still turns out bad. I’d love to have a reliable Dunkin’ nearby, but this location just doesn’t deliver.
Food: 1
As other reviews have stated, this place has a serious issue with the accuracy of orders. I ordered a cinnamon raisin bagel at the drive-thru, and was very clear on this - repeated it several times when they entered the order info in wrong on the screen. When I got to pick it up, they again had my order wrong - and I double checked that it was cinnamon raisin, what I had ordered. The woman checked and confirmed that it was. When I drove away, it was a plain bagel. She blatantly lied just to get rid of me. Awful service and awful location. Will not come back here.
Food: 1
Service: 1
Best Dunkin location I’ve been to. Drinks were great, inside was clean and neat.
Atmosphere: 5
Food: 5
Service: 5
This is the worst place ever. We ordered 48 donuts and 25 munckins and they told us they don't have the order then we show them the the receipt they said they couldn't find it after 30 minutes they found it one of the guy try to blame us rather than apologize. This guy name Carlos he was so rude he left us while we are talking to him.
Man, their staff is atrocious...
Atmosphere: 1
Service: 1
Disgusting 🤢the Spanish guy that works in there came in from taking the trash out didn’t wash his hands and started serving customers.and he had the nerve to get mad and ask me did I want a refund instead of washing his hands and putting on gloves and giving me fresh donuts when I asked him to give me new donuts with clean gloves..why don’t they don’t wear gloves when giving you donuts they just grab the donuts with a piece of paper with dirty hands..which is a very concerning food safety issue..the owner of this establishment should be ashamed
Restaurantji Recommends
My coffee order is literally always the same - I only tap “reorder” on my app, so I know I am not changing my order everytime. But every single time it tastes different.
This place has bad customer service they don’t hear your Order right and also make you WAIT a very long time and this is a place that you would get last minute food I wouldn’t recommend this place unless your starving.
Service: 1
Worst Dunkin in the area. I always order the same drink and in this location, it NEVER looks or tastes the same. They hire kids who didn’t drink coffee in their life. But the worst thing is, that when I always ask for decaf, on the multiple occasions I was given a regular coffee which lead me to have heart palpitations and discarding my coffee to the drain. The staff needs a proper training.
Atmosphere: 1
Food: 1
Service: 1
There was only one attendant at the time of my visit and the donuts are stale. How come they don't have any covers?
Atmosphere: 3
Food: 2
Service: 2
Nice, and efficient, what more can you ask for
Atmosphere: 5
Food: 5
Service: 5
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