East Grill Karaoke
10 N Washington St, Rockville
(301) 762-6200
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Don't go here..
The worst place you can ever go to!! If you’re reading this take this as a sign to not go there! They are full of scams! The prices do not make sense in the end and they add all of these hidden fees! The place is dirty and disgusting. Mouse traps in the karaoke rooms. Do not go, spend your hard earned money else where!
Atmosphere: 1
Food: 1
Service: 1
Avoid this place at all costs! They completely scammed us. We were told our deposit would go toward the room and food, but when it came time to pay, they charged us way more than expected and refused to honor what they originally said. On top of that, the service was terrible—staff were rude and unhelpful. And the worst part? There were actual mouse traps in our room. That’s disgusting and completely unacceptable for a business. Save yourself the trouble and go somewhere that treats customers with honesty and respect.
Atmosphere: 1
Food: 1
Service: 1
Worst experience ever. Service was very poor, we had to ask to be served at the bar after waiting for 30 minutes. Communication was all over the place and unclear. Servers seemed very unhappy to help, in the end we left very unhappy and were overcharged without any explanation even though we came the day before to leave a deposit over $100 and we’re way over charged. I would not recommend this place to anyone, area was dirty, table in the room wasn’t even wiped down, they a have better options for the same type of food and karaoke spots in the area.
Atmosphere: 1
Food: 1
Service: 1
If I could give 0 stars I would. This place is full of scams. Listen to the reviews!!! Terrible experience. The place is a mess. Staff is not friendly. It took 20 minutes to just order drinks at the bar. The karaoke room we were in had mouse traps, the tables were dirty. They made us pay for a deposit and told us the deposit would go towards the room and food. That was a lie. In the end they charged us even more for the actual room, and our food. The deposit went towards nothing. It made no sense. We ended up paying so much more than expected. They make you sign a contract and barely let you read it. It is all a scam! The math on the receipt doesn’t even make sense!
Atmosphere: 1
Food: 1
Service: 1
This place by far the worst place. It was my first time and let me warm you. We rent out the karaoke vip room, I called and they said it was $106 deposite that it will go toward your food. We did the hours, staffs were so rude the lady had a big attitude. I ask for a drink they never brought it. They take 30 minutes to come and check on you. We still had 6 mins left and the lady was already kicking us out. When we get to the register the bill come out to $400 and we ask them why they don’t let you know there $90 dollars fee plus hourly for the room. They stuffs were secretly hidden the receipt and they don’t tell you anything. He was extremely rude and all of them make you feel uncomfortable. This is a scam I won’t be coming back here.
I recently dined here with a group of friends and was extremely disappointed with their dishonest approach to reservation fees. When booking, I was informed that the reservation fee will be used to cover cost like drinks and food, but after dining.I was unexpectedly charged for the food and drinks.
This kind of misleading practice is unacceptable. Transparency is key in the hospitality industry, and customers deserve to know what they’re paying for upfront. When I questioned the staff, their response was dismissive, unapologetic, or unhelpful.
The dishonesty overshadowed the entire experience. I cannot recommend this place to anyone who values honest business practices. There are plenty of other great restaurants that don’t resort to hidden fees.
**Final Verdict:** Avoid unless you want to be surprised with unexpected charges.
Atmosphere: 1
Food: 1
Service: 1
This place was mid at best. Hard to communicate with staff and they aren't very friendly. The karaoke room was really hot. Drinks are kinda limited. Not too clean.
I think there are better options in the area, probably won't come back.
Atmosphere: 3
Food: 2
Service: 1
This was my first time here (in VIP karaoke room) and it was a Friday night so maybe staff was swamped. The whole place was a little depressing
The dumplings were good, but everything else was extremely mid. It wasn't worth the price to me, and this was with 8 people total splitting the bill. The only worthwhile stuff were meaty dishes. The eggplant and sauteed vegetable dish didn't taste good at all.
We primarily had one waitress who didn't really explain anything about the system, lights, menu, and was a little curt. This was pretty disappointing.
They only give you bottled water instead of water in a glass (required to be free in Maryland ?) and that REALLY hikes the price up.
Atmosphere: 5
Food: 3
Service: 3
Tough, chewy meat and the most disgusting service I’ve got.
they have all kinds of dishonest and fraudulent practices: hiding the receipt from you; secretly charging extra for karaoke and food; automatically selecting %20 tips, requiring you to sign a long contract before providing service, which hides a minimum spending clause; bullying and ranting lady boss repeatedly insulting me that I'm a disgrace to my race. You won't find out all of this until you requested to see the receipt. I really wish I had read other reviews before coming.
All kinds of dishonest tricks, little cleverness: don't show receipts, charge more for ktv and unordered barbecue, choose your own %20 tip, make you sign a long contract before service, bet you can't see the minimum consumption clause; female boss He was unreasonable and arrogant. He even scolded me for being a liar when he did something wrong, which was a disgrace to the country. If I had read other reviews before going, I would never have gone.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
the only reason i came here is because it too many karaoke in this area. The environment is very dirty. The floor is greasy!!!
The karaoke system is old and the floor and tables of the private rooms are so oily that you can fry chicken. If the market hadn't been monopolized, I wouldn't have thought of coming. I look forward to the emergence of competitors.
Atmosphere: 1
Food: 3
Service: 3
Great food and so many options. Loved it!
Atmosphere: 5
Food: 5
Service: 5
Friendly staff and their manager Shein, was super helpful. Food was great and I loved the ambiance. I came here specifically for the dumplings. The service was laid back but we ordered late night food and it came out super quick.
Order their house dumplings pan fried and the fried pork entree. Super delicious. Also a great bar selection.
Atmosphere: 5
Food: 4
Service: 5
I Experienced Really BAD service here. They don’t answer their phones , and are very dismissive. Not a pleasant experience
Service: 1
Food was great and I loved the ambiance. I came here specifically for the dumplings. The service was a bit laid back and there was a bit of a wait time. You can validate parking.
Kid-friendliness: Not kid friendly.
Atmosphere: 4
Food: 5
Service: 3
Loading...