I don't normally write reviews, but this place has annoyed me enough to finally write one. I love boba tea, and when I get it I expect to actually have boba in it. But five times now, I've gotten a drink without any boba in it, despite paying for it. This has happened with different servers over a couple months, so it's not just one bad server. My friends have also gotten the wrong drinks or toppings sometimes. If you order from here, you should definitely double check to make sure you get what you ordered.
Atmosphere: 5
Food: 3
Service: 1
jgmdusa
The staff didn’t prepare my orders properly. Multiple orders for drinks with boba but when picked up the drinks have no boba/wrong topping, and sometimes not even the right drink.
Atmosphere: 5
Food: 3
Service: 3
Mag
Told me the level of ice in a drink is fixed and couldn’t be changed. Just don’t put in the ice???
lovelylady lovelylady
Delicious peach tea with peach jelly
Atmosphere: 5
Food: 5
Service: 4
Chun Mun Loke
Pretty
Atmosphere: 5
Food: 5
Service: 4
Kyle Cheng
Probably the worst bubble tea I have ever had in my life. 90% water and overcooked bubbles. I’ve been to this location multiple times and it’s always
Food: 1
Janine Salazar
My bubble drink is always on point! In my opinion, this location makes better bubble drinks than the one in The Block at Pike and Rose.
Dini Susilo
I like Gong Cha but not this particular location. My boyfriend got a Mango Green Tea with 100% sugar and 30% ice and it tasted like plain green tea with no sugar. I could taste some mango syrup on the bottom of the cup but it was so little it might as well have not been there. I don’t understand how they got it so wrong??!! The only explanation I can come up with is that they read the sugar % wrong AND they added the mango syrup as an afterthought since it wasn’t even mixed in properly. I used to work at several boba places and they all had this drink, so I know the steps in making it, and I can definitely tell they messed up. Restart the process if you f it up that bad!
Sarie Sky
I like Gong Cha but not this particular location. My boyfriend got a Mango Green Tea with 100% sugar and 30% ice and it tasted like plain green tea with no sugar. I could taste some mango syrup on the bottom of the cup but it was so little it might as well have not been there. I don’t understand how they got it so wrong??!! The only explanation I can come up with is that they read the sugar % wrong AND they added the mango syrup as an afterthought since it wasn’t even mixed in properly. I used to work at several boba places and they all had this drink, so I know the steps in making it, and I can definitely tell they messed up. Restart the process if you f it up that bad!
li sa
Doesn’t disappoint at all, lovely workers, and there’s always a plentiful of flavors to try. Also, if you order on the machine, at the end, you can add a message and they’ll write it on your boba drink!
It took over 30 minutes for me to finally get my drink. I watched as 17 other orders all got served before me and had to inquire after my drink status multiple times. They also charge convenience fees for cards, and as expensive as drinks are, I would not want to order multiple drinks from here and wait even longer.If I could have canceled my order, I would have. Or just not placed it at all if they had told me it was going to take more time.
Blanca.
The drinks here are delicious.
Atmosphere: 5
Food: 5
Service: 5
J Sal
My bubble drink is always on point! In my opinion, this location makes better bubble drinks than the one in The Block at Pike and Rose.
I don't normally write reviews, but this place has annoyed me enough to finally write one. I love boba tea, and when I get it I expect to actually have boba in it. But five times now, I've gotten a drink without any boba in it, despite paying for it. This has happened with different servers over a couple months, so it's not just one bad server. My friends have also gotten the wrong drinks or toppings sometimes. If you order from here, you should definitely double check to make sure you get what you ordered.
Atmosphere: 5
Food: 3
Service: 1
The staff didn’t prepare my orders properly. Multiple orders for drinks with boba but when picked up the drinks have no boba/wrong topping, and sometimes not even the right drink.
Atmosphere: 5
Food: 3
Service: 3
Told me the level of ice in a drink is fixed and couldn’t be changed. Just don’t put in the ice???
Delicious peach tea with peach jelly
Atmosphere: 5
Food: 5
Service: 4
Pretty
Atmosphere: 5
Food: 5
Service: 4
Probably the worst bubble tea I have ever had in my life. 90% water and overcooked bubbles. I’ve been to this location multiple times and it’s always
Food: 1
My bubble drink is always on point! In my opinion, this location makes better bubble drinks than the one in The Block at Pike and Rose.
I like Gong Cha but not this particular location. My boyfriend got a Mango Green Tea with 100% sugar and 30% ice and it tasted like plain green tea with no sugar. I could taste some mango syrup on the bottom of the cup but it was so little it might as well have not been there. I don’t understand how they got it so wrong??!! The only explanation I can come up with is that they read the sugar % wrong AND they added the mango syrup as an afterthought since it wasn’t even mixed in properly. I used to work at several boba places and they all had this drink, so I know the steps in making it, and I can definitely tell they messed up. Restart the process if you f it up that bad!
I like Gong Cha but not this particular location. My boyfriend got a Mango Green Tea with 100% sugar and 30% ice and it tasted like plain green tea with no sugar. I could taste some mango syrup on the bottom of the cup but it was so little it might as well have not been there. I don’t understand how they got it so wrong??!! The only explanation I can come up with is that they read the sugar % wrong AND they added the mango syrup as an afterthought since it wasn’t even mixed in properly. I used to work at several boba places and they all had this drink, so I know the steps in making it, and I can definitely tell they messed up. Restart the process if you f it up that bad!
Doesn’t disappoint at all, lovely workers, and there’s always a plentiful of flavors to try. Also, if you order on the machine, at the end, you can add a message and they’ll write it on your boba drink!
Restaurantji Recommends
Yummy, quick, and always friendly service!
It took over 30 minutes for me to finally get my drink. I watched as 17 other orders all got served before me and had to inquire after my drink status multiple times. They also charge convenience fees for cards, and as expensive as drinks are, I would not want to order multiple drinks from here and wait even longer.If I could have canceled my order, I would have. Or just not placed it at all if they had told me it was going to take more time.
The drinks here are delicious.
Atmosphere: 5
Food: 5
Service: 5
My bubble drink is always on point! In my opinion, this location makes better bubble drinks than the one in The Block at Pike and Rose.
My go to spot for Strawberry milk tea. So good!
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