Jersey Mike's Subs

Food is always fresh and hot. Staff needs to acknowledge guests when they enter the esrablishment, not just keep their heads down and pray nobody notices them.

Atmosphere: 3

Food: 5

Service: 2

Amazing service! They always go above and beyond to make sure I’m taken care of and to also try new things! Shout out to the chipotle chicken guy!!

Atmosphere: 5

Food: 5

Service: 5

Always a good fallback 🥪

Atmosphere: 5

Food: 5

Service: 4

Excellent Subs! online website for pickup or delivery has been improved so you can select delivery online without any problems. This was partially due to the website connection to Doordash at the same time, even if you do not select them and are doing a delivery, not pickup. The employees at the store never see the directions. That goes to Doordash's website and must be sent over to another delivery company but on the website it is clear that Jersey Mike's prefers Doordash as they actually have it highlighted in blue and call it Jersey Mike's Preferred way to have delivery.
I just had a conversation with someone who was very nice at the Rockville Store. But just about confusion over the vinegar and olive oil which I explain if you keep reading. The confusion about the oil and vinegar if you want to keep an extra sub in the fridge and don't want the bread like it was dipped in water the next day. I was told what I thought was two different stories and the nice man just explained the confusion to me. I was told olive oil and then the vinegar are already together, which contradicts the check boxes on the website. The website is correct. What they do if you want them on the side is: they have already made on the side cups for both oil and the vinegar, both but in separate cups. They will only give you one or the other if you add a note to the "Customization" button. They will always give both to customers together otherwise, which explains the confusion and makes perfect sense to me. If they start taking from the premade pairs then they will end up with having just one or the other so they leave the pairs alone to go out together. What you don't know when ordering online is that they always sent out both unless you say literally "Oil on the side" under the "Customization" part of the order process, for example. Then they will go get an empty cup and pour you a side cup of oil directly from the olive oil bottle, same for just the vinegar. That is why managers told me they were both together at first which is really confusing when the website shows them separate.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Sandwich

Not very friendly, they Made my sandwich very very sloppy

Atmosphere: 1

Food: 1

Service: 1

Roast beef not as rare as I like

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Sandwich, Chips

What a pleasure it was from the moment we walked in. Clean atmosphere, the young fellas working (Delonte and manager) were very friendly upon our entry. The casual conversation was pleasant and free flowing. The food was delicious as well. Then, to top it off, the manager showed exactly why he deserves his position. Great experience. Keep it up, guys!!!

Atmosphere: 5

Food: 5

Service: 5

This is by far the Best location the entire staff shines Nabil, Delonte, Brayan, Betsy and Kimberly! Thank you for all you do and always being professional and pleasant!! All of you ROCK!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mike's Famous Philly, Cookie, Mike's Chicken Philly, Sandwich, Big Kahuna Chicken Cheese Steak, Jersey Mike's Famous Philly, The Original Italian, Chipotle Chicken Cheese Steak, Chicken Philly Cheese Steak, Club Supreme, Soda Bottle, Ham and Provolone, Portabella Cheese Steak, Turkey and Provolone, Chips, Mike's Philly Steak, The Super Sub, Salsa Verde Chicken Cheese Steak, Big Kahuna Cheese Steak

You seriously can not go wrong with Jersey Mike's. I went to this location and was pleased with the service, but more importantly, the quality of the food was on point...it's why I fell in love with Jersey Mike's initially. They know a sandwich starts with amazing bread. They also understand that a sandwich must be filled with meat, cheese, and whatever else I order. You can make another nice sandwich from the regular size! We ordered two regular steak and cheese with peppers and OMG, and the food was so good. I crushed the sandwich in the parking lot like I've never eaten before! Thanks for redeeming my love for your food because a location in Great Falls, VA, nearly ruined it for you guys forever!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich, Chips, Mike's Philly Steak

I normally get my food from that location and it usually comes with some great customer service, but today I Decided to go see if I could go get that birthday free sub I seen was a thing from tik-tok! But showing up to the Rockville pike location I was greeted by this obese young Spanish lady(didn’t get her name) who gave me the worst customer service a person could ask for!! I just asked about the birthday free sub and she responded in the most rudest and weird way to me “ oh we don’t do that anymore” and I told her okay when her manager walked up to me and said it was ok since it was my birthday, but she still stoop up next to him making me feel uncomfortable staring at me like I was doing something wrong or like I couldn’t afford a sub when I was trying to get the birthday free sub jersey gives to everyone. Overall I will never eat jersey mikes a day in my life after this happened,

Atmosphere: 1

Service: 1

Tasty sandwiches ?.. even better than Subway. Sammy & Delonte totally hooked me up with the best Philly Cheesesteak since I was last in Philly! Come see these guys. They are extra cool and nice guys.

Atmosphere: 5

Food: 5

Service: 5

This place is awesome, very fast, clean, and polite. Highly recommend for quick sandwiches!

Atmosphere: 5

Food: 5

Service: 5

Brayan took care of me he had great customer service and fixed an issue I had with my previous order at this location, He’s great!

Atmosphere: 5

Food: 5

Service: 5

Regular number 13.

Atmosphere: 4

Food: 5

Service: 5

Did not give free water cup

Atmosphere: 1

Food: 1

Service: 1