McDonald's
11564 Rockville Pike, Rockville
(301) 230-9640
Recent Reviews
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There isn't a McDonald's here, it's a Dave's Hot Chicken
Excellent staff đ
Atmosphere: 5
Food: 5
Service: 5
Standard McDs
Atmosphere: 3
Food: 3
Service: 3
Been sitting in the Drive-Thru for 30 minutes now with three cars in front of me absolute freaking worst go to Popeye's
Atmosphere: 1
Food: 2
Service: 1
Absolute GARBAGE. I was served undercooked food that was so clearly unsafe to eat. The people working here DO NOT CARE about the health of their customers. DO NOT EAT HERE.
Atmosphere: 1
Food: 1
Service: 1
lol the workers need better customer service training . They got upset because Iâm ordering so late
Atmosphere: 1
Food: 1
Service: 1
Worst McDonaldâs, especially since the move. Too small, always wet and messy. People never want to help. Just wants to become a big robot at this point.
Atmosphere: 1
Food: 1
Service: 1
I am disappointed and angry with this location. I work up the street and come here when I get off work around 3.30am, since this is the only place open. I ordered a fresh Big Mac. Well, I guess that pissed the person off, because once I bit into that sandwich, I got nauseous and threw it up and out. That person dumped so much salt on that sandwich that it was inedible. This is not the first time I have had issues at this location. It takes 10 to 15 minutes for service at the drive-thru, even if there's just one car. I will no longer be eating here, and I will file a complaint with the corporate office.
Atmosphere: 2
Food: 1
Service: 2
Canât believe you guys one star Iâll remember you sir :)
Atmosphere: 1
Food: 1
Service: 1
Drive thru was great
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Quite possibly the worst manager locations. Don't 24hr service if you can't keep a crew that is inefficient and can't seem to figure out how to take orders from 2 lanes at the drive thru. Lane 1 should not empty out with lane 2 not having an order taken. The whole entire over night crew should be fired. I have never been to this location and not had to wait over 20mins for my order to be taken.
Service: 1
This store just took my money through the mobile app but would not refund me when I arrived and it was closed for cleaning.
I placed an order through the mobile app, which took my money. I went to the drive through and nobody answered on the speaker after several minutes, so I pulled around to the window.
Once I got to the window, the person saw me and just mouthed âclosedâ through the window. I didnât drive away and they said it was closed for cleaning. When I said the app took my money and asked how to go about getting a refund, they just said âsorryâ and closed the window.
I donât blame to workers there for the app still accepting orders, but they offered no help or assistance on how I could get a refund and closed the window on me as I was speaking.
Really annoyed that I just had $15 stolen from me by this location. Iâd recommend going to the one down the street.
Atmosphere: 1
Food: 1
Service: 1
Want to pay double price for McDonalds? This place is perfect for you!
This McDonalds is by far the worst McDonalds I have ever had the displeasure interacting with. I have tried to keep an open mind, but the number of issues has gotten too high. I have ordered every way possible, and some how my order is always incomplete or unsatisfactory (cold, old, or the wrong food). I have stood in line for 20 minutes waiting to interact with anyone to pick up my order because there is never someone at the register. I have ordered, watched the food be made, labeled, set aside, and then for 15 minutes tried to flag anyone down. I try my best to avoid this McDonalds, but sometimes a DoorDasher gets sent here over the other McDonalds in the area.
Atmosphere: 1
Food: 1
Service: 1
They gave me a bacon egg and cheese sandwich when I had asked for steak egg and cheese number 8. You should just say you are out instead of saying you still have them available. Totally unacceptable.
Atmosphere: 1
Food: 1
Service: 1
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