McDonald's
1390 Rockville Pike, Rockville
(910) 995-7133
Recent Reviews
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Breakfast biscuits were fresh soft and fluffy hash brown perfectly prepared. Clean tables. This is one of the better McDonald's I have had breakfast.
Atmosphere: 5
Food: 5
Service: 4
It's a McDonald's. The food is the food. This location has an above average number of homeless patrons in the dining room. If that bothers you use the drive in. Otherwise it's fine.
Atmosphere: 3
Food: 3
Service: 4
I’ve had multiple uncomfortable experiences at this location that made me feel unwelcome. On a previous visit, I briefly stepped away from my table to pick up another item I had just purchased at the counter. My laptop was open and in use, clearly showing I intended to return. When I came back moments later, everything on my tray had been discarded without any warning. On a separate occasion, my second order was placed on the tray in a rough and dismissive manner by the same staff member, which felt unnecessarily hostile. I’m not looking for special treatment—just basic respect and professionalism. Repeated experiences like this create an unpleasant atmosphere.
Atmosphere: 1
Food: 4
Service: 1
I always order the Swimmy McMoo (pictured) which is fish filet and quarter pound her. This is an off menu item and is deciduous. This McDonalds is new and shines like a beacon in the night. I love this place ❤️
Atmosphere: 3
Food: 5
Service: 5
Allowed my order to be picked up by someone else without confirmation and didn't bother taking responsibility for their mistake and it took almost 5 minutes before they even acknowledged me. Avoid at all costs.
McDouble, McChicke ans a small fry $15.
Atmosphere: 1
Food: 1
Service: 1
Do yourself a favor and skip this location. Service is bad and accountability for mistakes nonexistent.
I ordered curbside, sat for waiting for a long while, ended up walking in to check in. Upon receiving my order I dashed home, only to find out it wasn’t my order. It was significantly less food than I had paid for. And it was cold.
The phone number for this location is an out of state cell phone, which when called states “the person you called is unavailable.” I dialed several times and received the same message.
I eventually got through (to a real human!), and the person on the phone acknowledged that they knew that I never received my correct order, but said that they wouldn’t adjust or refund me for what I was charged yet didn’t receive. They required me to drive back to get my order, or my money back, in person. They said they aren’t “authorized” to provide a credit.
What I find ironic is that I definitely received SOMEONE’s order. So they screwed me AND someone else. Bravo, well done.
Do yourself a favor and skip this location. You may get what you ordered,. but honestly, based upon my experience, it’s more likely you won’t. This location provides more frustration than satisfaction, and they assume zero responsibility or accountability for their own mistakes. You get what you get, don’t be upset.
This is a very poor example of the McDonald’s customer care standard. There are better McDonalds locations nearby in both N. Bethesda and Derwood. There’s also a 24hr Wendy’s nearby. In short, you have options other than this place. A quick Internet search can steer you to better options.
Save your money, and time, and go elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Quiet, good service, Best McDonalds in MoCo!
Atmosphere: 5
Food: 5
Service: 5
Quality food wrap of the day way forward
Atmosphere: 5
Food: 5
Service: 5
This location mess up my order couple times. I tried to call the number. Nobody ever answers. Terrible experience.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The Cheeseburger was very good
No way I almost missed my entire lunch break because they failed to bring me my food after ordering curbside. My fries aren’t even fresh anymore. Like nothing was up to standard. And you had to girls up front just giggling and talking. I’m not even the only curbside customer who had to go inside. Don’t promote being fast because this location is far from it.
Atmosphere: 2
Food: 2
Service: 2
Fresh, tasty food and super-friendly service. Will definitely come back!
Atmosphere: 5
Food: 5
Service: 5
I was thre at 3am the they said is close lol when is 24 ...
This is a goated location for sure.
Atmosphere: 4
Food: 5
Service: 5
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