McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
16701 Crabbs Branch Way, Rockville
(301) 527-9113
About McDonald's
Customers' Favorites
McDonald's Reviews
Anna (said she was the manager) was incredibly rude, and unwilling to help customers. She had an attitude, didn’t even try to help resolve the situation.
When I older my food Elizabeth & Female General Manager don’t remember her name but they always have a attitude it’s like they don’t wanna be their whenever they always mess it up and I always have to take it back to get my older right. And they always wait about 6 mins to take my older
If I could give this place a 0 horrible customer service not one friendly staff member they never say hello when you order. Some how they always mess up my older every time how do you mess up someone older all the time Don’t waste Your time here
Ratings
Menu
Hours
| Monday | 4:45AM - 11PM |
| Tuesday | 4:45AM - 11PM |
| Wednesday | 4:45AM - 11PM |
| Thursday | 4:45AM - 11PM |
| Friday | 4:45AM - 11PM |
| Saturday | 4:45AM - 11PM |
| Sunday | 5:30AM - 11PM |
McDonald's has a clean restaurant and bathroom, with friendly service. The restaurant has undergone changes, including a two-side area for ordering and a modernized lobby with kiosks that allow customers to customize their orders. Some customers appreciate the option to get their own soda or tea and enjoy free refills. The kitchen area is now blocked from view, and while the men's bathroom has warm water, it could use some touch-ups. Many customers have enjoyed their meals, such as the McRib, which was fresh along with the fries. Staff members like Mari and Rosita have been noted for their friendly service, making the atmosphere inviting and warm. The restaurant has made an effort to be more eco-friendly by switching to non-plastic straws. Despite some issues with food temperature in the past, the overall experience has been positive, with comfortable seating and a presentable environment encouraging customers to return.