I had to stop everything I was doing to write this review. Never have I ever had a worse experience at a panera. I put my $14 order on the ipad, AKA, no room for error except on my part (which I made no mistakes according to my receipt). I ordered a frontega chicken panini. Tell me why not only is the majority of the sandwich bread, but the sauce is chipotle mayo sauce, of which I am allergic to. Can’t remember the last time that sandwich (which I order every time) had that sauce. They were “too busy” and did not give me the time to issue a refund or even address the issue. Terrible service and terrible food, I can’t believe this is such a popular location. What a huge waste of money.
Atmosphere: 3
Food: 1
Service: 1
Deb Wiersma
Food was good
Atmosphere: 3
Food: 4
Service: 4
Lucy Cunningham
As a frequent customer, the customer service is disappointing. To-go orders are always in different places, often requiring that you get in line at the counter behind those ordering to retrieve your items (even when you’ve paid). They also frequently forget items, particularly from the bakery for to-go orders and then, when you check the bag yourself, they’ve run out of the item.
Atmosphere: 4
Food: 4
Service: 3
Dominick Alcid
usual panera fare, but the staff are great here. lots of local and regular patrons - seating can be limited at times. coffee is good, and their own cold drinks are a favorite. ordering ahead helps if you're in a hurry and they prep those orders fast. good wifi
Atmosphere: 5
Food: 5
Service: 5
Stacy Taylor
Frequent customer of this location but I will change locations now. Food has become tasteless and special instructions usually missed. Also bit into the Chipotle Chicken Sandwich and felt something rough that I couldn’t chew. It was the skin of the Avocado in the sandwich. Employees need to carefully take their time when preparing orders.
David K
Food was dry, tasteless and overpriced. Will not go back again.
Atmosphere: 1
Food: 1
Service: 1
Irene Ganginis
I don’t eat fast food so when I’m on the road and hungry I’ll go Panera Bread. No matter which one I go to, they are all clean and the food is consistently good!
Atmosphere: 5
Food: 5
Service: 5
Linda Jackson
Food is always good! Service is good also!
Atmosphere: 4
Food: 4
Service: 4
Annie Chien
Salads are great and fresh. Soup is also good. It’s busy but they were fast to make your food.
Atmosphere: 5
Food: 5
Service: 5
Born A King
Small portion on sandwiches but corn chowder is good.
Great place to get a breakfast order or bagels if you are in the mood for it.
Rabia Shahbaz
Nice and cozy place for me time
Atmosphere: 5
Food: 5
Service: 5
Sofia cocchiaro
They have a rodent infestation that they are neglectful of
Atmosphere: 1
Robert Jakoo
This store has a rodent problem. I saw two mice under a table on my last visit. If you see two mice you can bet there are many more. The pastries and bagels are uncovered, so this is not good.
I alerted a manager and he told me they are aware of the rodent problem and they are working with a vender to fix the issue. Until then, yuk!
I had to stop everything I was doing to write this review. Never have I ever had a worse experience at a panera. I put my $14 order on the ipad, AKA, no room for error except on my part (which I made no mistakes according to my receipt). I ordered a frontega chicken panini. Tell me why not only is the majority of the sandwich bread, but the sauce is chipotle mayo sauce, of which I am allergic to. Can’t remember the last time that sandwich (which I order every time) had that sauce. They were “too busy” and did not give me the time to issue a refund or even address the issue. Terrible service and terrible food, I can’t believe this is such a popular location. What a huge waste of money.
Atmosphere: 3
Food: 1
Service: 1
Food was good
Atmosphere: 3
Food: 4
Service: 4
As a frequent customer, the customer service is disappointing. To-go orders are always in different places, often requiring that you get in line at the counter behind those ordering to retrieve your items (even when you’ve paid). They also frequently forget items, particularly from the bakery for to-go orders and then, when you check the bag yourself, they’ve run out of the item.
Atmosphere: 4
Food: 4
Service: 3
usual panera fare, but the staff are great here. lots of local and regular patrons - seating can be limited at times. coffee is good, and their own cold drinks are a favorite. ordering ahead helps if you're in a hurry and they prep those orders fast. good wifi
Atmosphere: 5
Food: 5
Service: 5
Frequent customer of this location but I will change locations now. Food has become tasteless and special instructions usually missed. Also bit into the Chipotle Chicken Sandwich and felt something rough that I couldn’t chew. It was the skin of the Avocado in the sandwich. Employees need to carefully take their time when preparing orders.
Food was dry, tasteless and overpriced. Will not go back again.
Atmosphere: 1
Food: 1
Service: 1
I don’t eat fast food so when I’m on the road and hungry I’ll go Panera Bread. No matter which one I go to, they are all clean and the food is consistently good!
Atmosphere: 5
Food: 5
Service: 5
Food is always good! Service is good also!
Atmosphere: 4
Food: 4
Service: 4
Salads are great and fresh. Soup is also good. It’s busy but they were fast to make your food.
Atmosphere: 5
Food: 5
Service: 5
Small portion on sandwiches but corn chowder is good.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Great place to get a breakfast order or bagels if you are in the mood for it.
Nice and cozy place for me time
Atmosphere: 5
Food: 5
Service: 5
They have a rodent infestation that they are neglectful of
Atmosphere: 1
This store has a rodent problem. I saw two mice under a table on my last visit. If you see two mice you can bet there are many more. The pastries and bagels are uncovered, so this is not good.
I alerted a manager and he told me they are aware of the rodent problem and they are working with a vender to fix the issue. Until then, yuk!
Atmosphere: 2
Food: 3
Service: 4
Great service from the staff
Atmosphere: 4
Food: 5
Service: 5
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