The food is great, staff is friendly. The place could be a bit cleaner though.
Atmosphere: 5
Food: 5
Service: 5
Laila Zaher
Shout out to Dante for being hilarious super helpful and very kind. Young man deserves a raise.
Atmosphere: 3
Food: 4
Service: 5
C A
This place is garbage. The staff is rude and there’s always homeless people camping out in here. Smells terrible. Food always takes forever
Atmosphere: 1
Food: 1
Service: 1
Lennie Marshall
Awesome
Atmosphere: 5
Food: 5
Service: 5
Larry VanWert
A very busy Saturday, and all items were fine and timely.
Atmosphere: 4
Food: 4
Service: 4
Dr.Shaza Ahmed
I always go to Gaithersburg or Shady Grove Panera to enjoy time with family and friends. Wonderful staff,welcoming respectful and overall kids friendly. I highly recommend going to any other location than the one on East Jefferson Street location. I visited this location 2 times to meet friends and today definitely will be last time. Unprofessional services by some staff made this night a nightmare!!
Atmosphere: 1
Food: 1
Service: 1
Andrew Mitz
Waited 10 minutes in front of an open cash register before being told that register was not being used. Then ushered to the back of a line. I left. This used to be a well run Panera. Not anymore.
Atmosphere: 3
Food: 3
Service: 1
Von
Staff is amazing! Ricky, DeAndra, Dante, Eugene, and Matt are amazing!!! If you need anything, ask for one of them.
Service is fast, food is good, and the price is affordable. The half soup and sandwich combos are great. They offer speciality item during the season's such as: The strawberry basil lemonade, (Gone for the season, and the Lobster roll :(.
To make up for the loss of those two items, the chocolate chip cookies are amazing and a crowd pleaser!
Atmosphere: 5
Food: 5
Service: 5
Elli Ahr
Great customer service and excellent set up setting area for meetings.
Atmosphere: 4
Food: 4
Service: 4
Roberto Diaz
Great place to have lunch or dinner, like the salads
Broccoli and cheese soup amazing!!!!! I had two bowls!!! Bathroom was gross!! Smelled like a nursing home that is neglected!!
Atmosphere: 1
Food: 5
Service: 5
Yusef Battle
Today was a heavy errand day. Lots if deadlines and family duties to complete. It is one of those days where when you get “above and beyond” service, it makes your day so much easier. Unfortunately, this Panera at Federal Plaza in Rockville, MD failed today. They “nickel & dimed” me in a way I was not used to. I am a sips club member so I get unlimited drinks as I work. But today they made it seemed like something was wrong when i requested a refill. I ordered a pick two meal and it just seems like the servings are shrinking beyond recognition. I am considering changing my “work away from home” cafe spot now. I don’t think the people that served me here were evil, just not that interested in going above and beyond.
The food is great, staff is friendly.
The place could be a bit cleaner though.
Atmosphere: 5
Food: 5
Service: 5
Shout out to Dante for being hilarious super helpful and very kind. Young man deserves a raise.
Atmosphere: 3
Food: 4
Service: 5
This place is garbage. The staff is rude and there’s always homeless people camping out in here. Smells terrible. Food always takes forever
Atmosphere: 1
Food: 1
Service: 1
Awesome
Atmosphere: 5
Food: 5
Service: 5
A very busy Saturday, and all items were fine and timely.
Atmosphere: 4
Food: 4
Service: 4
I always go to Gaithersburg or Shady Grove Panera to enjoy time with family and friends. Wonderful staff,welcoming respectful and overall kids friendly.
I highly recommend going to any other location than the one on East Jefferson Street location.
I visited this location 2 times to meet friends and today definitely will be last time. Unprofessional services by some staff made this night a nightmare!!
Atmosphere: 1
Food: 1
Service: 1
Waited 10 minutes in front of an open cash register before being told that register was not being used. Then ushered to the back of a line. I left. This used to be a well run Panera. Not anymore.
Atmosphere: 3
Food: 3
Service: 1
Staff is amazing! Ricky, DeAndra, Dante, Eugene, and Matt are amazing!!! If you need anything, ask for one of them.
Service is fast, food is good, and the price is affordable. The half soup and sandwich combos are great. They offer speciality item during the season's such as: The strawberry basil lemonade, (Gone for the season, and the Lobster roll :(.
To make up for the loss of those two items, the chocolate chip cookies are amazing and a crowd pleaser!
Atmosphere: 5
Food: 5
Service: 5
Great customer service and excellent set up setting area for meetings.
Atmosphere: 4
Food: 4
Service: 4
Great place to have lunch or dinner, like the salads
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Broccoli and cheese soup amazing!!!!! I had two bowls!!! Bathroom was gross!! Smelled like a nursing home that is neglected!!
Atmosphere: 1
Food: 5
Service: 5
Today was a heavy errand day. Lots if deadlines and family duties to complete. It is one of those days where when you get “above and beyond” service, it makes your day so much easier. Unfortunately, this Panera at Federal Plaza in Rockville, MD failed today. They “nickel & dimed” me in a way I was not used to. I am a sips club member so I get unlimited drinks as I work. But today they made it seemed like something was wrong when i requested a refill. I ordered a pick two meal and it just seems like the servings are shrinking beyond recognition. I am considering changing my “work away from home” cafe spot now. I don’t think the people that served me here were evil, just not that interested in going above and beyond.
Food: 2
Service: 1
I got a green tea. It was delicious.
Atmosphere: 5
Food: 5
Service: 5
Great breakfasts and sandwiches!
Atmosphere: 5
Food: 5
Service: 5
food was good
Atmosphere: 4
Food: 5
Service: 5
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