Papa Johns Pizza
15100 Frederick Rd, Rockville
(301) 340-7272
Recent Reviews
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The pizza is terrible for the price.
Atmosphere: 1
Food: 1
Service: 1
The 2 young men working kept a clean store and we're working very hard. Their customer service was very good. I would definitely return.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Large New York Style Pizza, BBQ Chicken and Bacon Pizza
Great manager. They gave me the wrong pizza but they called me immediately and offered to make it right by giving me a free pizza on my next visit.
Atmosphere: 5
Food: 5
Service: 5
I usually get excellent food from here, but was disappointed with my order pizza was hard on the crust and I ordered the shaq-roni and it didn’t look anything like the commercial looks like it was thrown in the box , my popadeis was skimpy on sausage and black olives and crust was hard
Atmosphere: 3
Food: 2
Service: 4
Delivered cold pizza
Atmosphere: 3
Food: 1
Service: 5
My pizza was delicious and made with perfection. Most of all, they are clean.
Atmosphere: 5
Food: 5
Service: 5
Customer service was very good. Asked for extra banana peppers lady at the front desk gave them to me for free even though I told her I was going to pay for them.
Atmosphere: 5
Food: 5
Service: 5
Excellent attention
Atmosphere: 5
Food: 5
Service: 5
I’ve honestly never had a slice of pizza I didn’t like. Until now. I don’t know ow what the heck was up with this pizza, it was drenched in some pseudo cheese that was all clumpy, grainy, just disgusting. I really hope it was some sort of mistake like maybe vegan cheese inadvertently or something cause man was it bad.
Food: 1
Pathetic excuse for a papa Johns. Go to any other one but this one.They severely lack in customer service
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Good quality pizza, one of the few papa John's that are still good.
Atmosphere: 4
Food: 5
Service: 4
Sadly I have to say that it is the WORST CUSTOMER SERVICE they have, I went and they didn't even want to give us the menu to place my order, besides I wanted to pay cash with a large bill and they didn't have change, nor did they want to give me my receipt and when I asked for it, they made dirty faces at me, and from there 2 of the girls who were there looked at us badly the whole time and whispered among themselves and in the end they almost gave me my pizza thrown awayI won't go to this place againI have paid for my minimum service, one asks for good attention or that they were giving me the order…Sadly I have to say that it is the WORST CUSTOMER SERVICE they have, I went and they didn't even want to give us the menu to place my order, besides I wanted to pay cash with a large bill and they didn't have change, nor did they want to give me my receipt and when I asked for it, they made dirty faces at me, and from there 2 of the girls who were there looked at us badly the whole time and whispered among themselves and in the end they almost gave me my pizza thrown awayI won't go to this place againI have paid for my minimum service, one asks for good attention or that they were giving it to me with the order…
Service: 1
The customer service for this location is abysmal. You can’t get ahold of anybody and when you do, you get funneled to a call center. They constantly get orders wrong and tonight, not only did our pizza show up completely squished to one side, our Dr. Pepper 2 liter exploded everywhere, so clearly their drivers are erratic.
Atmosphere: 1
Food: 1
Service: 1
Went inside to order the special on the window which don’t not mention online only . She advised she would not offer me the special because it’s too much work for her to bipass it online. I’m not understanding why they promote something and won’t allow you to buy it . I was denied to order inside the establishment when the promotion did not disallow. Will not be purchasing from this place again and and to mention I have ordered this special inside before with no problems
Food: 1
Service: 1
Never Fails!!!
Atmosphere: 5
Food: 5
Service: 5
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