I ordered a large pizza, garlic bread, and cinnamon sticks for delivery. After being delivered 15 minutes late, all we receive was the garlic sticks and cinnamon sticks. When I called to inquire about them, the person answered and said “hello”, I said “hello”, and she responded with “what”. The staff here is rude and unhelpful. I’d advise going to a different location/franchise.
Sam Taylor
Roxana is absolutely amazing. She has the best customer service. Every time I come in here she make me feel welcomed and appreciated. I drive past five pizza places just so I can order here!!!! Keep up the great work
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Cheese Pizza
Robert Jordan
This Pizza Hut location is takeout only. Good service, good specials and deals, food prepared exactly as ordered. Lady behind the counter is pleasant and efficient. I ordered on the app and everything went perfect. I highly recommend this location, just don’t expect anything great as far as the taste of the food goes; it’s Pizza Hut!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks, Breadsticks, Create Your Medium Pizza
dennis michael congello
It took longer than target time.The food temperature was not with in range.* It can be the driver's, delivery method or the restaurant. Traffic - and other tarty arrivals-Overall it's always by circumstance(s) + In addition / it may MGMT, ordering platform, address navigation and the attitude conditions that hold them harmless.I paid, tipped and was accurate in my inbodyments.The product I.E: thin crust, carrying containment and so many more.The time, day or just the newage population of devices.Next time I will figure something in the mix.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Pepperoni Pizza
serge kazarian
Don't order from this location. Took them over a hour to get the food ready and send the worst driver ever. This place is trash
Atmosphere: 1
Food: 1
Service: 1
Natasha Hurwitz
The food is great and the service, too. There is no atmosphere since it's a carryout location so I just gave it a 5 to not drag down the rating unnecessarily.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks, Cheese Pizza
Janak Rajani
The delivery lady was extremely rude and did not want to come to the front of the building and deliver the 8 large pizza boxes. She said it was too heavy for her to carry 8 boxes and did not have time to make multiple trips. From the parking area that is right in front of the building, she would have to take 7-8 walking steps to the front door. To cut this interaction short, we just went to her vehicle to retrieve the 8 large pizza boxes. Also, she called us at 11:55 AM when the delivery time was 11:45 AM. By the time the argument got over, and we retrieved the pizza boxes, it was 12:05 in the afternoon, 20 minutes later than the time we had requested for the delivery to show up. This made the entire process very sour for us.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Breadsticks, Create Your Medium Pizza
Monica H
I love the new Melts, but they are very greasy. I hope they can find a way to minimize the grease and not take away the melt because it tastes wonderful!
Service was quick and efficient. Staff was welcoming and kind. Kept me updated as I waited on my order. All items that I ordered tasted great. I will be a repeat customer.
Parking: The parking lot is located in front of the store.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Create Your Medium Pizza, Marinara
K. S.
Pizza was hot by the time I got home. I must have timed it just right!
Parking: Reasonable parking.
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
David Carpio
Awesome job
Elizabeth. Nguyen
This Pizza Hut located on Nicholson Lane, Bethesda, MD. is one of the BEST customer services and pizza making! A standing ovation to all employees at this store for their hard works to go beyond the customer services and excellent food standard requirements.
Pizza was cold
Atmosphere: 1
Food: 1
Service: 1
I ordered a large pizza, garlic bread, and cinnamon sticks for delivery. After being delivered 15 minutes late, all we receive was the garlic sticks and cinnamon sticks. When I called to inquire about them, the person answered and said “hello”, I said “hello”, and she responded with “what”. The staff here is rude and unhelpful. I’d advise going to a different location/franchise.
Roxana is absolutely amazing. She has the best customer service. Every time I come in here she make me feel welcomed and appreciated. I drive past five pizza places just so I can order here!!!! Keep up the great work
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Cheese Pizza
This Pizza Hut location is takeout only. Good service, good specials and deals, food prepared exactly as ordered. Lady behind the counter is pleasant and efficient. I ordered on the app and everything went perfect. I highly recommend this location, just don’t expect anything great as far as the taste of the food goes; it’s Pizza Hut!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks, Breadsticks, Create Your Medium Pizza
It took longer than target time.The food temperature was not with in range.* It can be the driver's, delivery method or the restaurant. Traffic - and other tarty arrivals-Overall it's always by circumstance(s) + In addition / it may MGMT, ordering platform, address navigation and the attitude conditions that hold them harmless.I paid, tipped and was accurate in my inbodyments.The product I.E: thin crust, carrying containment and so many more.The time, day or just the newage population of devices.Next time I will figure something in the mix.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Pepperoni Pizza
Don't order from this location. Took them over a hour to get the food ready and send the worst driver ever. This place is trash
Atmosphere: 1
Food: 1
Service: 1
The food is great and the service, too. There is no atmosphere since it's a carryout location so I just gave it a 5 to not drag down the rating unnecessarily.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks, Cheese Pizza
The delivery lady was extremely rude and did not want to come to the front of the building and deliver the 8 large pizza boxes. She said it was too heavy for her to carry 8 boxes and did not have time to make multiple trips. From the parking area that is right in front of the building, she would have to take 7-8 walking steps to the front door. To cut this interaction short, we just went to her vehicle to retrieve the 8 large pizza boxes. Also, she called us at 11:55 AM when the delivery time was 11:45 AM. By the time the argument got over, and we retrieved the pizza boxes, it was 12:05 in the afternoon, 20 minutes later than the time we had requested for the delivery to show up. This made the entire process very sour for us.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Breadsticks, Create Your Medium Pizza
I love the new Melts, but they are very greasy. I hope they can find a way to minimize the grease and not take away the melt because it tastes wonderful!
Food: 4
Service: 4
Easy ordering process and quick delivery.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Lovers Pizza
Restaurantji Recommends
Good taste
Vegetarian options: Good
Atmosphere: 5
Food: 5
Service was quick and efficient. Staff was welcoming and kind. Kept me updated as I waited on my order. All items that I ordered tasted great. I will be a repeat customer.
Parking: The parking lot is located in front of the store.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Create Your Medium Pizza, Marinara
Pizza was hot by the time I got home. I must have timed it just right!
Parking: Reasonable parking.
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Awesome job
This Pizza Hut located on Nicholson Lane, Bethesda, MD. is one of the BEST customer services and pizza making! A standing ovation to all employees at this store for their hard works to go beyond the customer services and excellent food standard requirements.
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