Taste was simply OK. Customer service was okay just were rushing into getting you to add something to the bowl quickly. Not that their place was super crowded that they should have such a attitude of rushing customers. Chipotle right opposite would anyday prefer that. I came here to try a poke bowl since the one I had in NYC at Poke Bowl was amazing. This one was not even close to the one in NYC.
Elaine Qin
Quality is way too inconsistent. The first time I ordered a poki bowl here I had no complaints. This time the portions were way too small for what I paid for, they forgot half of my toppings, and the food was honestly pretty mid. Your money is better spent elsewhere.
Cherry Glee
I’ve been coming to this spot regularly, especially since they peaked about two years ago. But today? Today was an absolute disaster, and I’ve never been more compelled to leave a review. My experience with the Poki DC section was downright horrendous.
I ordered three sushi rolls: a salmon roll, a salmon avocado roll, and a spicy tuna roll. The food arrived pretty quickly, but the quality? Outrageous. For $20, I expected something at least edible, but what I got was unforgivable. The seaweed was like rubber, so chewy it felt like I was gnawing on a tire. And the rice? It honestly didn’t even taste like the same rice they use in their Poké bowls. It was dry, stale, and downright depressing. It literally tasted as if this sushi had been sitting out for who knows how long.
So, I called—politely—just to let them know I wasn’t satisfied and to ask if there was any possibility of a refund. No big deal if not, right? Well, the customer service was just as bad as the sushi. They kept cutting me off, clearly not interested in hearing what I had to say. It was like talking to a brick wall. Honestly, I didn’t even care about the refund by the end of the call. I just wanted to know why my sushi was served like that, because I’ve had decent rolls from them before. But today? Unbelievable.
Needless to say, I’m never ordering from here again. What a joke.
Atmosphere: 4
Food: 2
Service: 1
Mrew S
Good portions, a bit slow to make, good flavor and and fresh. I like the zucchini noodle option that not all poke places have.
Atmosphere: 4
Food: 5
Service: 4
Mrew C
Good portions, a bit slow to make, good flavor and and fresh. I like the zucchini noodle option that not all poke places have.
Kelikea Norr
Okay poke but they always seem to mess the order up slightly plus there’s always someone eating or chewing food at the register/while preparing my food when I go to this location. Kinda unsanitary.
Atmosphere: 2
Food: 4
Service: 2
Madelyn Kim
They're food is good, I got the chicken and it was a little dry, but other than that, the service and food was good.
Kat
I would not recommend this place. The rice is okay, and the ponzu sauce is decent. One weird thing was that when I ordered the avocado and egg salad, they only gave me a small piece of avocado. Overall, the toppings were quite small, apart from the rice. Though it seems like this might be a better option for special dietary restrictions, the food really isn’t that good.
Atmosphere: 3
Food: 2
Service: 2
Teliesha
I'm a little disappointed. I like the restaurant, but this is not my favorite location. I was in the area for lunch today & they were missing a lot of menu items that are available in Bethesda & elsewhere. (I don't eat raw meat so options were limited). The "cooked" shrimp was more like cocktail shrimp, instead of the tempura shrimp that I prefer. The portion sizes were tiny as far as bowl toppings & I could barely taste the sauce I asked for. I got home & threw my shrimp on the skillet so all is well. Customer service was ok, not outstanding, but no complaints either. Food was good aside from the tiny scoops & lack of cooked protein options. Fresh tasting ingredients & great sushi rice.*The picture is a close-up so it may appear larger than in real life. This is AFTER I doctored the shrimp.
Atmosphere: 3
Food: 3
Service: 3
Ashley
The quality of the food is actually pretty good but there’s a 90% chance that your poke order will be incorrect. If you’re adamant about getting what you ordered (like most people are), expect to be disappointed. I still come here regularly because of the the quality, quantity and convenience. They’re also friendly if you need to bring your order back for adjustments, although it’s annoying if you have to do it multiple times for the same order.You can’t expect much when the staff are all teenagers and are wearing fuzzy pajama pants.
The salmon is THICK. Yall its so worth it, sometimes they’re a little slow for the menu items but its worth the wait. I think the salmon bowls were $14 and poke was $16.
Wynn C
Food is average. Really slow service. The packer Chinese old lady has some attitude problem. Pms or something. No star given.
Erin Case
Got there 30 minutes before close, and they said "ummmm we're basically closed" because they were apparently out of all types of rice. Good to know the reviews on here about customer service were accurate.
Deanna “DeDe” Schreiber-Gregory
Great food and service. Highly recommend, always.
Atmosphere: 5
Food: 5
Service: 5
N Gop
False advertising and they dont honor their own promotions!! Worst place ever! Rude service!!!You have been warned!!!
Taste was simply OK. Customer service was okay just were rushing into getting you to add something to the bowl quickly. Not that their place was super crowded that they should have such a attitude of rushing customers. Chipotle right opposite would anyday prefer that. I came here to try a poke bowl since the one I had in NYC at Poke Bowl was amazing. This one was not even close to the one in NYC.
Quality is way too inconsistent. The first time I ordered a poki bowl here I had no complaints. This time the portions were way too small for what I paid for, they forgot half of my toppings, and the food was honestly pretty mid. Your money is better spent elsewhere.
I’ve been coming to this spot regularly, especially since they peaked about two years ago. But today? Today was an absolute disaster, and I’ve never been more compelled to leave a review. My experience with the Poki DC section was downright horrendous.
I ordered three sushi rolls: a salmon roll, a salmon avocado roll, and a spicy tuna roll. The food arrived pretty quickly, but the quality? Outrageous. For $20, I expected something at least edible, but what I got was unforgivable. The seaweed was like rubber, so chewy it felt like I was gnawing on a tire. And the rice? It honestly didn’t even taste like the same rice they use in their Poké bowls. It was dry, stale, and downright depressing. It literally tasted as if this sushi had been sitting out for who knows how long.
So, I called—politely—just to let them know I wasn’t satisfied and to ask if there was any possibility of a refund. No big deal if not, right? Well, the customer service was just as bad as the sushi. They kept cutting me off, clearly not interested in hearing what I had to say. It was like talking to a brick wall. Honestly, I didn’t even care about the refund by the end of the call. I just wanted to know why my sushi was served like that, because I’ve had decent rolls from them before. But today? Unbelievable.
Needless to say, I’m never ordering from here again. What a joke.
Atmosphere: 4
Food: 2
Service: 1
Good portions, a bit slow to make, good flavor and and fresh. I like the zucchini noodle option that not all poke places have.
Atmosphere: 4
Food: 5
Service: 4
Good portions, a bit slow to make, good flavor and and fresh. I like the zucchini noodle option that not all poke places have.
Okay poke but they always seem to mess the order up slightly plus there’s always someone eating or chewing food at the register/while preparing my food when I go to this location. Kinda unsanitary.
Atmosphere: 2
Food: 4
Service: 2
They're food is good, I got the chicken and it was a little dry, but other than that, the service and food was good.
I would not recommend this place. The rice is okay, and the ponzu sauce is decent. One weird thing was that when I ordered the avocado and egg salad, they only gave me a small piece of avocado. Overall, the toppings were quite small, apart from the rice. Though it seems like this might be a better option for special dietary restrictions, the food really isn’t that good.
Atmosphere: 3
Food: 2
Service: 2
I'm a little disappointed. I like the restaurant, but this is not my favorite location. I was in the area for lunch today & they were missing a lot of menu items that are available in Bethesda & elsewhere. (I don't eat raw meat so options were limited). The "cooked" shrimp was more like cocktail shrimp, instead of the tempura shrimp that I prefer. The portion sizes were tiny as far as bowl toppings & I could barely taste the sauce I asked for. I got home & threw my shrimp on the skillet so all is well. Customer service was ok, not outstanding, but no complaints either. Food was good aside from the tiny scoops & lack of cooked protein options. Fresh tasting ingredients & great sushi rice.*The picture is a close-up so it may appear larger than in real life. This is AFTER I doctored the shrimp.
Atmosphere: 3
Food: 3
Service: 3
The quality of the food is actually pretty good but there’s a 90% chance that your poke order will be incorrect. If you’re adamant about getting what you ordered (like most people are), expect to be disappointed. I still come here regularly because of the the quality, quantity and convenience. They’re also friendly if you need to bring your order back for adjustments, although it’s annoying if you have to do it multiple times for the same order.You can’t expect much when the staff are all teenagers and are wearing fuzzy pajama pants.
Restaurantji Recommends
The salmon is THICK. Yall its so worth it, sometimes they’re a little slow for the menu items but its worth the wait. I think the salmon bowls were $14 and poke was $16.
Food is average. Really slow service. The packer Chinese old lady has some attitude problem. Pms or something. No star given.
Got there 30 minutes before close, and they said "ummmm we're basically closed" because they were apparently out of all types of rice. Good to know the reviews on here about customer service were accurate.
Great food and service. Highly recommend, always.
Atmosphere: 5
Food: 5
Service: 5
False advertising and they dont honor their own promotions!! Worst place ever! Rude service!!!You have been warned!!!
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