Starbucks
$ • Coffee Shops
Hours:
39 Maryland Ave, Rockville
(301) 309-0478
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If I could give them a negative score, I would, I was there at 10:42 am, placing my order for an ultimate sandwich, gave my name and paid, moved on to the end to wait for my order and after 17 minutes I decided to ask an employee for the status of my order and she pointed to a bag without name and that was the reason they didn't call out the name and sat at the counter for more than 10 minutes and she didn't offer me a replacement or anything, I'm done with this company,,never...read full review
Disrespectful employees and mistreated embarrassed in front of other customers. Asked for a refill and Mel was super sweet and always is than another lady came over and made her charge me more
There is a way to treat customers and lacks it. In my job I would be fired immediately
Ratings
Menu
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
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Starbucks offers a consistent and quick coffee experience, with attention to detail and fast service. Located near an art show, this Victorian-inspired gem provides exceptional food and top-notch service, including free samples. The staff, like Mel, are enthusiastic and positive. Despite common mistakes with iced drinks, a gentleman kindly remade the order, creating a chill atmosphere with good music playlist. Customers appreciate the friendly vibe, with staff always calling their name and offering perks such as 10 cents off for bringing own cups, free refills while in store, and earning stars towards a sausage sandwich. The team, especially Tasnia, is known for being kind, gracious, and hard-working, adding to the welcoming environment.