Subway
16817 Crabbs Branch Way, Rockville
(301) 519-2999
Recent Reviews
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Food is good
Food: 5
They are new management and the new staff does not feel as inviting as the previous. I also had to use a bell to get someone to show up.
Atmosphere: 1
Food: 2
Service: 1
This subway is by far the WORST SUBWAY in the Dmv. The working lady(hispanic lady) is always annoyed and seems like she is having a BAD DAY! She seems to roll her eyes and gets annoyed when ask to put more meat, as if we are eating off her plate! Management is no help as usual as they seem to cover her mistakes! do yourself a favor DO NOT EAT HERE! YALL just missed out a very big corporate catering venues! ZERO STARS.
Atmosphere: 1
Food: 1
Service: 1
I would give all zero stars if I could. I’ve been in this restaurant twice in the last month and both times it was the same single server who is atrocious. She told us that they were out of certain things or the oven wasn’t working once we asked to order. She also refused to take our coupons and said that the computer is messed up. Both times we came with over an hour before they close and it just seems like she did not want to work. Both times we came in she came out from the back on her cell phone and seemed annoyed when we entered. Do not go here!!!
Atmosphere: 1
Food: 1
Service: 1
I was going to order my food after I use the bathroom, but the door needed a code so I asked the lady at the front but she gave me an attitude and told me that I had to buy something before I got the code. I had to use the bathroom very bad so she gave me the code, but when I got out to buy something, she gave me an attitude while paying.
Atmosphere: 3
Service: 1
Worst subway store ever. I ordered on subway app and yet i had to wait for 30 minutes on top of another 15-20 minutes to get there in the store and the employee was very rude not to even mention food were not ready when she saw me waiting. When i asked she was rude and mentioned whoever in the line were priority. I would not consider this location ever again.
Atmosphere: 1
Service: 1
I go to Subway a few times a month at various locations and this one is the best I have been to. The place is clean, the service is excellent, and the food is fresh. I have never had an issue of any kind here and have been here maybe 20 times over the last year. The owner is Vladimir and he is very customer service oriented and expects the same from his staff. He even asked me today if my meal was good and of course it was. I recommend this place for quality fresh healthy fast food in a clean environment with excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
This is the 3rd time they are out of meatballs and toppings i like. 2 times was enough, 3rd time is a review.
Atmosphere: 4
Food: 2
Service: 4
She gave me old bread and that’s why she kept asking if I wanted it toasted. She was trying to cover up the fact that the bread wasn’t fresh. I’m on my lunch break and can’t go back.
Fantastic customer service, hopitality, and food quality, especially from the owner himself Vladimir. It's rare nowadays to see Subway restaurant owners on the ground, making sure customers get the best experience. Definitely recommend A++++
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I submitted an online order for approximately 50 individuals 24 hours prior to a scheduled event. This subway location delivered to the location and the items ordered was the showcase of the event.
I highly recommend this location for any of your catering needs.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Delite, Roast Beef, Black Forest Ham Double Protein Footlong Pro
WOW! Just had the most epic sandwich experience at Subway in Rockville, Maryland!
Shoutout to Vladimir, the amazing owner, who went above and beyond to create a custom masterpiece - the Spicy Nacho Chicken Sub on Ghost Pepper Bread! This genius combination was absolutely MIND-BLOWING.
The ghost pepper bread added an incredible depth of heat, perfectly balanced by the creamy nacho cheese and juicy chicken. Each bite was a flavor explosion that left me craving more.
Vladimir's exceptional customer service and passion for his craft shine through in every detail. He took the time to ensure my sub was crafted to perfection.
If you're a spice lover or just looking for a unique twist on the classic Subway experience, look no further! Vladimir and his team will hook you up.
stars
Will I be back? ABSOLUTELY!
Thanks, Vladimir, for an unforgettable sandwich adventure!
Atmosphere: 5
Food: 5
Service: 5
I had a terrible experience at Subway recently. I ordered a cheese pizza, and it was noticeably raw—undercooked and doughy, making it inedible. To add to the disappointment, the staff were incredibly rude. Not only did they fail to address my concerns about the pizza, but they also made an offensive remark, calling me a "lost white boy." This kind of disrespectful behavior and poor food quality is unacceptable. I won’t be returning to this Subway location, and I advise others to avoid it as well. I double checked the location, this subway is an insult to the company, and now opening the chip bag, they are smashed! truly a disappointment to all subways.
Atmosphere: 1
Food: 1
Service: 1
Vladimir was very kind and the sandwiches we got were very well made. Thank you guys
Atmosphere: 5
Food: 5
Service: 5
Really bad service, the server was really rude
Atmosphere: 1
Food: 1
Service: 1
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