Tropical Smoothie Cafe
10052 Darnestown Rd, Rockville
(301) 978-7662
Recent Reviews
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Found a hair in my bowl super disappointed I even left a email to the store/owner and never got a response.
Restaurants is good, food also the service somewhat ok not all the girls are friendly. But is clean and I love smoothie so I keep giving them a try.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Smoothie and a Wrap
Yummy, delicious, healthy. Good for a cool and refreshing lunch during the hot summer days. I thought the service could be warmer, but maybe I was too intimidating.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Island Green Smoothie
This the 3rd time I come here and order food and smoothies, and as usual I was not disappointed! Quality products for a healthy and quick lunch.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Three Cheese Chicken 'Dilla, Jalapeño Corn
No customer service, no acknowledgement, even when step up to order
Atmosphere: 2
Food: 4
Service: 1
I ordered a single apple. It took 5 minutes.
5 minutes for a single apple that cost $2.19.
Atmosphere: 3
Food: 2
Service: 2
My husband goes to this location normally in the evening. Yesterday we went around 11:45. We placed our order for 3 smoothies and 1 flatbread and told them exactly how to make them as the evening crew knows us, and we don't have to tell them. My husband stood there and explained how to make the smoothies. They had an attitude off the jump, and the smoothies were made wrong 3 times and they don'tput the top on completely. . I guess the young lady was being funny because she made one so thick that you couldn't drink it. We ended up throwing 2 of the smoothies in the trash and just leaving. My flat bread sandwich was given to someone else who didn't order it, and I'm sure they were mad when they opened it up. This is the worst location that I have ever experienced, and we will not go back. The customer service received from the employees was very bad. Your employees need to know that if they don't want to provide great customer service, then they should just quit. Your customers deserve to be treated nice because we don't have to patronize this location at all.
Atmosphere: 3
Food: 3
Service: 1
Possibly the WORST Tropical Smoothie I know. Time after time, there is always an issue with my orders. My last order, I specifically removed peanut butter from my smoothie build and added strawberry. I get my smoothie.... And it has peanut butter AND no strawberries. Suppose I have a peanut allergy?!? Between that and the consistent bad attitude of the workers here, I'm done giving this location a chance. Terrible.
Atmosphere: 1
Food: 4
Service: 1
I don’t know who was the young lady that works on Wednesdays afternoon around lunchtime but she was a small Hispanic lady who was simply just rude! You should not have anyone who cannot provide the bare minimum costumer service working especially during lunch rush. And to top it off my flat breads was cold and nasty I will definitely not be returning to this location
Atmosphere: 1
They need to learn basic customer
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
We live in the area and took our doggie for a long walk not knowing it would warm up so quickly. We stopped in and asked for a cup of water for our dog and the employee gave us a bowl of ice cold water. Much appreciated!
Rude staff
I purchased from this location via Door Dash and it was only going in that I realized - I’ll no longer use this location and now drive further and use another location.The staff is beyond rude and don’t understand customer service - asking a persons name and then looking at a bag - I wouldn’t know it was my order. And then to have ask about the drink and then it’s handed to with nothing said.The young lady should focus more on customer service - of which she has none versus her long eyelashes and makeup….spends more time on that waste than providing basic customer service.
This is #2 worst Tropical Smoothie Cafe’s location. The women ringing up the cash register no customer service! I see other people who have left a review also seem to say the same.This is my favorite place for smoothie’s but I would rather avoid this location.
Fast service good smoothies
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