Tropical Smoothie Cafe

10052 Darnestown Rd, Rockville
(301) 978-7662

Recent Reviews

Asher Carr

Possibly the WORST Tropical Smoothie I know. Time after time, there is always an issue with my orders. My last order, I specifically removed peanut butter from my smoothie build and added strawberry. I get my smoothie.... And it has peanut butter AND no strawberries. Suppose I have a peanut allergy?!? Between that and the consistent bad attitude of the workers here, I'm done giving this location a chance. Terrible.

Atmosphere: 1

Food: 4

Service: 1

jeanette mercado

I don’t know who was the young lady that works on Wednesdays afternoon around lunchtime but she was a small Hispanic lady who was simply just rude! You should not have anyone who cannot provide the bare minimum costumer service working especially during lunch rush. And to top it off my flat breads was cold and nasty I will definitely not be returning to this location

Atmosphere: 1

Tigran Hovhannisyan

They need to learn basic customer

Atmosphere: 1

Food: 3

Service: 1

aretha chum

We live in the area and took our doggie for a long walk not knowing it would warm up so quickly. We stopped in and asked for a cup of water for our dog and the employee gave us a bowl of ice cold water. Much appreciated!

Ana Khan

Rude staff

Jeanette Russell

I purchased from this location via Door Dash and it was only going in that I realized - I’ll no longer use this location and now drive further and use another location.The staff is beyond rude and don’t understand customer service - asking a persons name and then looking at a bag - I wouldn’t know it was my order. And then to have ask about the drink and then it’s handed to with nothing said.The young lady should focus more on customer service - of which she has none versus her long eyelashes and makeup….spends more time on that waste than providing basic customer service.

Daniela Diaz

This is #2 worst Tropical Smoothie Cafe’s location. The women ringing up the cash register no customer service! I see other people who have left a review also seem to say the same.This is my favorite place for smoothie’s but I would rather avoid this location.

Romana Prosperity

THE MANAGER IS SO RUDE. RUDE TO CUSTOMERS AND RUDE TO EMPLOYEES. I walked in and she gave me the nastiest look and attitude and then proceeded to speak so disrespectfully in spanish to her employees.

mbah edwin

This place don’t make good smoothies I bought detox isl green what I noticed is that , it test like water and the lady who gave me this order don’t have the manners of Costomer service she is rude I even tell her thanks she never responded so disappointed

Jose Sevilla

I Needed some chicken ( from a neighbor store ) to be reheated in the microwave. The girl was happy to accommodate me. Thank you for your service.

Potomac Peach

I’d give this place a zero if I could. Staff is lazy and RUDE to customers. Would rather drive to a farther location.

Amy Devlin

I order through the app and it’s always easy! I’m in and out with my smoothie quickly. I really like this location. Smoothie made just the way I like it and isn’t watered down in my experience! I’ve only had good experiences at this location. Thank you.

BarryChon

Peanut butter cup w/ blueberry smoothie please

Rachel Cline

The staff never answers the phone. We went in to order and called while we were in the store. It wasn’t busy and we watched them let it ring until they were annoyed so they took it off the hook so no one could call.

najsjjd jajwha

Horrible, HORRIBLE, service. As I walked in I felt a shift in the atmosphere, I felt extremely unwelcome and unwelcome uncomfortable. The young lady who was ringing up was rude, she had no emotion on her face and was rolling her eyes as I smiled at her, and the lady making the smoothies had the same energy. In my 87 years of life I have NEVER, NEVER, been to a place so disrespectful and unwelcoming. May I add, it’s insanely unprofessional; I asked for a salad and received a wrap with no side as well when I asked for one. Truly worst experience I’ve had in dealing with customer service.

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