Do not order bakery products from this location. The chocolate chip muffies are hard.
Atmosphere: 1
Food: 1
Janeen Nicholson
Just passing through and stopped at 10 am to grab soup. It took 10 minutes before someone acknowledged us at the drive through. The young lady at the drive through curly hair in a half up half down pony tail was so rude. Attitude for no reason. Go home and stay there if you are having a hard time. She didn’t say hello and rolled her eyes a few times while we gave her the money for our order. Then it took them 20 minutes to give me two soups and they were almost empty inside. I noticed that I only had one baguette instead of the two that came with it. She didn’t respond just went to get me a baguette and handed to me without a bag or nothing. Never coming back and I’m contacting corporate office today as well.
Food: 2
Service: 1
Rob
They cannot get a order right on take out. Dine in is fine but you have to check your order before you leave there with takeout.
Atmosphere: 5
Food: 5
Service: 2
Linda Rogers
The soup was barely warm and the place was NOT CLEAN! Tables remained unbussed during our entire visit (40 minutes?). Floors were also very dirty with food remains under two of the tables near my seat. What has happened to my beloved Panera???
mepc6825
I didn't have a chance to enjoy a (pecan roll) treat on my special day in Oct, 2025. They don't seem to have bakery products up all day! 🎈🎉🥳🎊
irving mckenzie
Horrible!! So cold inside on a 60 degree day. Soup, chicken and wild rice is terrible these days. They said its how it comes now. Probably my last visit there. Chicken salad is only ok.. Especially for the price of lunch.
Atmosphere: 3
Food: 1
Service: 2
Ward Najjar
They need to focus on cleanliness big time. Drinks and coffee area is very dirty, floors and tables are not cleaned regularly.
Kadir Darilmaz
Don’t come here if you want to eat expired food.The food here is really terrible specially the broccoli soups.I bought 3 soups and all three of them came out different which I went back inside and asked for a refund.When I went to ask if I can get new ones the guy started laughing thinking like it’s a joke and didn’t do nothing about it fully ignore and left it like that.Waste of my money on a bad thing.Don’t come if you want to spend your money and still never got my soups.soup was really sour and didn’t change our soup at all gave us the same thing back.
I had the New Italian Market Salad and it was awesome. I'm not a big salad eater, but this hit the mark
Atmosphere: 5
Food: 5
Service: 5
Machelle Michel
Literally does not let people order on call when the app is literally not working we tried it today and the day before and it was so difficult to work with for no reason
camryn marie
Went into the drive through line to repeat my order to the team member three or four times just to get the wrong order with another team member giving it to me in confidence. Please do better…
Atmosphere: 1
Food: 5
Service: 1
____rain____
The food was mid and ur manager AL is disrespectful no wonder all the employees look absolutely miserable because I sure wouldn't wanna come into work with a manager like that.
Atmosphere: 1
Food: 2
Service: 1
Jenn Genna
I picked up some pastries and a to go broccoli and cheese soup. It was exactly as anticipated 😋 😋 The only downside was the employee at the counter was more focused on their conversation with another employee than taking time out to greet me or ask me if I was ready to order. It felt like he was waiting for another staff member to jump in an assist me. Then when I finally got to place my order, I didn't even get a thank you or come again etc. If people don't like providing customer service than why work in the restaurant industry?? 😒
Do not order bakery products from this location. The chocolate chip muffies are hard.
Atmosphere: 1
Food: 1
Just passing through and stopped at 10 am to grab soup. It took 10 minutes before someone acknowledged us at the drive through. The young lady at the drive through curly hair in a half up half down pony tail was so rude. Attitude for no reason. Go home and stay there if you are having a hard time. She didn’t say hello and rolled her eyes a few times while we gave her the money for our order. Then it took them 20 minutes to give me two soups and they were almost empty inside. I noticed that I only had one baguette instead of the two that came with it. She didn’t respond just went to get me a baguette and handed to me without a bag or nothing. Never coming back and I’m contacting corporate office today as well.
Food: 2
Service: 1
They cannot get a order right on take out. Dine in is fine but you have to check your order before you leave there with takeout.
Atmosphere: 5
Food: 5
Service: 2
The soup was barely warm and the place was NOT CLEAN! Tables remained unbussed during our entire visit (40 minutes?). Floors were also very dirty with food remains under two of the tables near my seat. What has happened to my beloved Panera???
I didn't have a chance to enjoy a (pecan roll) treat on my special day in Oct, 2025. They don't seem to have bakery products up all day! 🎈🎉🥳🎊
Horrible!! So cold inside on a 60 degree day. Soup, chicken and wild rice is terrible these days. They said its how it comes now. Probably my last visit there. Chicken salad is only ok.. Especially for the price of lunch.
Atmosphere: 3
Food: 1
Service: 2
They need to focus on cleanliness big time. Drinks and coffee area is very dirty, floors and tables are not cleaned regularly.
Don’t come here if you want to eat expired food.The food here is really terrible specially the broccoli soups.I bought 3 soups and all three of them came out different which I went back inside and asked for a refund.When I went to ask if I can get new ones the guy started laughing thinking like it’s a joke and didn’t do nothing about it fully ignore and left it like that.Waste of my money on a bad thing.Don’t come if you want to spend your money and still never got my soups.soup was really sour and didn’t change our soup at all gave us the same thing back.
Atmosphere: 1
Food: 1
Service: 1
Al hates his job and it shows.
Did not know I had to make my own goddamn bagel
Food: 2
Restaurantji Recommends
I had the New Italian Market Salad and it was awesome. I'm not a big salad eater, but this hit the mark
Atmosphere: 5
Food: 5
Service: 5
Literally does not let people order on call when the app is literally not working we tried it today and the day before and it was so difficult to work with for no reason
Went into the drive through line to repeat my order to the team member three or four times just to get the wrong order with another team member giving it to me in confidence. Please do better…
Atmosphere: 1
Food: 5
Service: 1
The food was mid and ur manager AL is disrespectful no wonder all the employees look absolutely miserable because I sure wouldn't wanna come into work with a manager like that.
Atmosphere: 1
Food: 2
Service: 1
I picked up some pastries and a to go broccoli and cheese soup. It was exactly as anticipated 😋 😋
The only downside was the employee at the counter was more focused on their conversation with another employee than taking time out to greet me or ask me if I was ready to order. It felt like he was waiting for another staff member to jump in an assist me.
Then when I finally got to place my order, I didn't even get a thank you or come again etc.
If people don't like providing customer service than why work in the restaurant industry?? 😒
Atmosphere: 4
Food: 5
Service: 3
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