Starbucks
2424 North Salisbury Boulevard Parcell 39, Salisbury
(410) 548-2317
Recent Reviews
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This Starbucks runs out of ingredients to make popular drinks often. It’s so frustrating to get stuck in a 20 minute drive through line for them to tell you they don’t have what you want and then you can’t pull out of line. This is the second time this month they have been out of something. We will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Why yes, it is so good.
Atmosphere: 5
Food: 5
Service: 5
I've come here every weekend for years. The past few trips, the espresso has tasted burnt and it's pretty unpleasant. Otherwise, love this location & fast service. Just thought you should know about the quality as of late.
Great coffee and service!
Atmosphere: 5
Food: 5
Service: 5
Good coffee, as usual, but service was less than friendly. No hello, no smile. I brought my own tumbler and was told 'put it in this bucket, I can't touch your cup'. And it's fine if that's the policy, I understand and have no problem with it at all, but the way it was said made me feel like I'm forcing them to touch something dirty. Just unpleasant.
Food: 5
Service: 3
I go to Starbucks every morning before work, and every now and then, I see an employee named Savelle. She always seems to have an attitude. If it’s not with a customer just wanting their drink, it’s with another employee. I understand that not everyone is a morning person, but you can’t treat people like that!
Food: 5
Service: 1
Very pleasant person
Wheelchair accessibility: Easy to get in
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish
My iced tea had water from the tap added to it, and while I was waiting I saw another employee add water to a different cold drink. This outlet needs work to get a higher rating.
Atmosphere: 3
Food: 3
Service: 3
Starbucks needs to let customers add their own cream and sugar. The employee at this location rolled her eyes when I ask for a little half and half in my drink. Then she dumped a ton in there. It made the drink undrinkable. Waste of $7. Very disappointed.
Tonight at Starbucks, we stopped to grab a quick sandwich. As my husband went to pay, the cashier asked if he wanted a receipt, he declined, and she met him halfway with the debit card reader. He noticed the absence of the tip option and just assumed she hit zero before handing the card reader out the window. He tapped his card to pay for the sandwich and noticed that she was covering the screen with her hand so he then requested a receipt for the transaction and found that she gave herself a $5 tip on a $5.27 sandwich. When he went inside she denied doing this, stated it is not possible, and then told my husband he would have needed to select it. (I am able to confirm that no tip screen populated to give him the option.) The other employee said they were the manager and refunded the amount before performing a separate transaction for the sandwich.
If you have been through this Starbucks recently, I recommend you always get a receipt to verify the final amount of the purchase and verify the final amount on your bank statement. Tips often don't go immediately on the amount that shows up on your bank statement so you might need to check a few days later to verify.
I would also encourage Starbucks to audit its tips and tip percentages at this location. I can guarantee that the combination of no receipt + this employee + drive-through is going to generate a pattern of higher-than-average tip percentages.
Service: 1
Restaurantji Recommends
I’ve always come to this location but I came yesterday and was disappointed. My drink was so bitter and I always get the same drink so I know the sweetness. I asked for another because it tasted so bitter even after stirring it. The barista that remade the drink was nice about it. The heavy set guy with glasses when I ordered my drink today was super rude. No hey or nothing. I just told him to be blessed. I will not be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
waited 30 minutes for 1 drink and it wasn't even that busy.. there was a lot of noobie people working that move like snails. also, drink was very watered down and not worth the $6. Starbucks is overpriced and slow af
Atmosphere: 2
Food: 1
Service: 2
Always a top notch experience
Atmosphere: 5
Food: 5
Service: 5
Didn’t give me a refund for my cheese danish that I never got
Atmosphere: 1
Food: 1
Service: 3
Impossible to describe how this location is insufficient for the market. Pulled in parking lot and stuck for 25 minutes before I got to drive thru. Couldn’t move.
Atmosphere: 1
Food: 5
Service: 1
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