Went there for dinner with wife, evening started off with waitress spilling drink on us. The waitress got our order wrong initially from meal to drinks. Ok. People sometimes have a bad day understood. The check came and I noticed a extra 12.70 charge 2x ,for my wife's meal and mine.I questioned the charge and they said because we sat next to 2 other couples both were A.A they considered us a group. We all had the same charge, yet the groups across from us all White did not have the service charge at all, because they brought it up to our attention.. Nowhere did we see anything posted about that. Everyone had their own seperate check. Puzzling to me. The Manager wouldn't give her name after I complained and gave us $3 off after the waitress spilled drinks on us then gouged us with a service charge, laughable. First time I've ever had a 49 meal turn into a 80 check, after tax and a service charge. I think the owner should really look into this practice if this is the norm. The chef was a really good guy, but the service this night and management definitely needs to be straightened out. I won't be going there again, bad vibes, we would have tipped well but in my opinion after being spanked for a 25.40 service charge for poor service, no thank you. Do the charge for everyone ,not just the select or don't do at all. People will be watching.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Fuji Steak Grill Specialties
Nae J
ordered veggie hibachi and harumaki. I specifically asked whoever was working yesterday at around 4:20pm on the phone if the harumaki had only veggies twice and he assured me it did. upon opening my food about an hour later and trying the spring roll I found something black that resembled meat in my said veggie spring rolls, not only did it look inedible but I was told there was no meat in it and there the meat was so I couldn’t eat it at all. my rice also had black specks in it which I’ve never seen before. I wasted $19 and the next time I want veggie hibachi I’ll get it from the Rehoboth location. also train your employees and make sure they know the actual ingredients in the food. Would not recommend
Barbara Redman
It's one of our most favorite places to eat! The chefs are always fun and entertaining with their special flare. The food is fresh, cooked to perfection and yummy! Very clean with awesome service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Yum Yum Sauce, Fried Rice
Breanna Young
Our server Brandon was amazing. Made sure our drinks were always full. 10/10 service, food, and over all satisfaction. Would definitely come back
Atmosphere: 5
Food: 5
Service: 5
Scott LaCoss
Foods and service were excellent. Hibachi presentation was fun. Too much food!
Amazing customer service, the waiter was amazing, and really enjoyed his job.
Atmosphere: 5
Food: 5
Service: 5
Luke
Amazing customer service, the waiter was amazing, and really enjoyed his job.
Atmosphere: 5
Food: 5
Service: 5
James Means
A great experience for kids and the whole family if you've never been. The chefs are usually very entertaining, but for what it is, the food is very overpriced. I always tell myself I'm paying for entertainment and food, not just the food, but the bill is still hard to swallow when you realize your just eating hibachi.
Kid-friendliness: Very kid friendly environmemt.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Yum Yum Sauce
Regina Saleem
Great experience! Food was excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fuji Steak, Fried Rice
Avery Rose
I have never been to Tokyo Steakhouse so my parents took my sister and I so we could get a little "education". James was our cook and he was hilarious, I was smiling and laughing the entire time. The food was delicious, the service was incredibly entertaining, and overall it was just a really fun experience. I can't wait to go back. 15/10 night.
Amazing I took my three nephews
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fuji Steak Grill Specialties
Always a good time, great with family and friends
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: California Roll, Soup and Salas
Amazing food and service. Chef was great as always!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Yum Yum Sauce, Fried Rice, Gyoza
An old favorite spot
Atmosphere: 5
Food: 5
Service: 5
Went there for dinner with wife, evening started off with waitress spilling drink on us. The waitress got our order wrong initially from meal to drinks. Ok. People sometimes have a bad day understood. The check came and I noticed a extra 12.70 charge 2x ,for my wife's meal and mine.I questioned the charge and they said because we sat next to 2 other couples both were A.A they considered us a group. We all had the same charge, yet the groups across from us all White did not have the service charge at all, because they brought it up to our attention.. Nowhere did we see anything posted about that. Everyone had their own seperate check. Puzzling to me. The Manager wouldn't give her name after I complained and gave us $3 off after the waitress spilled drinks on us then gouged us with a service charge, laughable. First time I've ever had a 49 meal turn into a 80 check, after tax and a service charge. I think the owner should really look into this practice if this is the norm. The chef was a really good guy, but the service this night and management definitely needs to be straightened out. I won't be going there again, bad vibes, we would have tipped well but in my opinion after being spanked for a 25.40 service charge for poor service, no thank you. Do the charge for everyone ,not just the select or don't do at all. People will be watching.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Fuji Steak Grill Specialties
ordered veggie hibachi and harumaki. I specifically asked whoever was working yesterday at around 4:20pm on the phone if the harumaki had only veggies twice and he assured me it did. upon opening my food about an hour later and trying the spring roll I found something black that resembled meat in my said veggie spring rolls, not only did it look inedible but I was told there was no meat in it and there the meat was so I couldn’t eat it at all. my rice also had black specks in it which I’ve never seen before. I wasted $19 and the next time I want veggie hibachi I’ll get it from the Rehoboth location. also train your employees and make sure they know the actual ingredients in the food. Would not recommend
It's one of our most favorite places to eat! The chefs are always fun and entertaining with their special flare. The food is fresh, cooked to perfection and yummy! Very clean with awesome service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Yum Yum Sauce, Fried Rice
Our server Brandon was amazing. Made sure our drinks were always full. 10/10 service, food, and over all satisfaction. Would definitely come back
Atmosphere: 5
Food: 5
Service: 5
Foods and service were excellent. Hibachi presentation was fun. Too much food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Rice
Very pricey
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Yum Yum Sauce, Fried Rice
Restaurantji Recommends
Amazing customer service, the waiter was amazing, and really enjoyed his job.
Atmosphere: 5
Food: 5
Service: 5
Amazing customer service, the waiter was amazing, and really enjoyed his job.
Atmosphere: 5
Food: 5
Service: 5
A great experience for kids and the whole family if you've never been. The chefs are usually very entertaining, but for what it is, the food is very overpriced. I always tell myself I'm paying for entertainment and food, not just the food, but the bill is still hard to swallow when you realize your just eating hibachi.
Kid-friendliness: Very kid friendly environmemt.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Yum Yum Sauce
Great experience! Food was excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fuji Steak, Fried Rice
I have never been to Tokyo Steakhouse so my parents took my sister and I so we could get a little "education". James was our cook and he was hilarious, I was smiling and laughing the entire time. The food was delicious, the service was incredibly entertaining, and overall it was just a really fun experience. I can't wait to go back. 15/10 night.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Miso Soup, Mixed Vegetables
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