I ended up having a great experience after the cashier messed up my order. The manager made sure that she corrected everything and it ended with me getting everything I asked for plus more. Satisfied and loyal customerđđ˝đđ˝
Atmosphere: 5
Food: 5
Service: 4
Jay Wike
Hi I went there August 19 2025 around 600pm to pick a order that they had mess up a week prior I had contacted the manager Omar that was on dutie a week ago and he said he would put my name in the book for replacement! But the manager that was on duty that evening when I came back some Spanish women manager would not honor the replacement and when I showed her the receipt and gave her my name to check the book she told me she didn't have time so I spent over a hour drive wasting my time she was very rude and treated me like shit ! Who ever is her boss they need to show her some correct customer service!I advise anyone do not come to this location because they will sale you old food and won't answer the food i came threw drive thru!!!!!@
Atmosphere: 1
Food: 1
Service: 1
Lydia Billups
Popeyes not good for anybody to eat fam. Don't do it to yourself. Not healthy, vegetable and seed oils, and unknown contaminants
Atmosphere: 4
Food: 1
Service: 5
Jimmy Arbogast
Roaches....thats all I am saying.
David Wilson
Terrible absolutely terrible service!!! Ask for two combos, âCan I get a number 2 and a number 3 spicyâ. Who doesnât understand basic menu orders. Next thing I know Iâm handed drinks and sandwiches with no fries! Then the cashier tries to blame me in front of her manager saying no I only asked for the sandwiches. No one ever walks into a McDonaldâs and goes can I get a number 1 and expects to be handed just a Big Mac sandwich!!! Top it all off the registers up front must have something wrong because I have to wait to be rung up between drive through orders!!!
Atmosphere: 1
Food: 3
Service: 1
Petra rice
Have had their food before and was pleased
Atmosphere: 3
Food: 5
Service: 5
Logan Trotter
Thereâs something special about this place. Itâs not just the crispy, golden magic of their chicken (though, letâs be realâitâs perfect every time). Itâs the warmth of the staff, the familiar smell of Cajun fries in the air, and the way they somehow always know just how much honey to throw in with the biscuits.
Every visit feels like a little celebration. Whether Iâm picking up dinner after a long day or just need something comforting and reliable, this Popeyes deliversâliterally and emotionally. The chicken is always hot, juicy, and full of that signature kick. The red beans and rice? Soul-hugging. And donât even get me started on the spicy sandwichâit should be in a museum.
But the real secret ingredient is the team. Friendly faces, fast service, and people who seem to genuinely care that you walk out satisfied (and maybe a little too full).
To whoeverâs running this place: thank you. Youâre not just serving foodâyouâre serving love, Louisiana-style.
Atmosphere: 5
Food: 5
Service: 5
Jackie Johnson
Nobody in this location understands English! I placed an order thru drive thru and the guy at the window could not understand my order. Instead of apologizing about his mistake he made fun of me. He mocked my order laughing. Very rude and childish person. If you can not speak English you should not be taking orders. Food was very cold and nasty. I will be taking this to a higher level. Understand you need to know how to treat your customers with respect! I never complain but this really took me to a different level.
Atmosphere: 1
Food: 1
Service: 1
regina pickens
Overall the experience was good however this is the third time I have gotten home and realized I was missing something⌠the first time I let it go⌠the second time I immediately came back and got missing item⌠this time I was unable to come back but I called 8 times over 3 1/2 hour period and got no answer⌠I was missing my popcorn shrimp, which isnât a cheap menu itemâŚ. I want a refund and I will be back up there this evening or tomorrow morning
Let me just start off by the apple pies an wraps are tea. I've been obsessed with they cinnamon pies since I was little an my grandmother would buy them. I like to get pies Often, this not the first time this happed. I came tonight an purchased what I thought was 2 cinnamon pies but I get all the way home get my ice an everything ready I open my pie to find out it was strawberry cream pie
Food: 4
Service: 1
Eduardo Hernandez
Popeyes Drumsticks (or Winglets?)
Picked up Popeyes drumsticks and⌠they were tiny. I have small hands, and they still looked miniature. I even took a photo next to a chapstick (same size). Taste was solid as usual, but each drumstick had maybe two bites of meat. Disappointed. I came for a meal, not a sampler.
Food: 4
Service: 1
kimia Forghani
The Popeyes in New Carrollton has ten times as many customers, yet they prepare your order earlier than they do here!
Atmosphere: 3
Food: 2
Service: 1
Victormore Ogunnowo
I don't remember why I love Popeyes but they look overwhelmed there. I think they're doing their best.
Recommended dishes: Sandwich
Chip P
I placed my order at the drive through at 710
I received some of my order at 8PM
I already paid. I'm about to file a credit card charge back and drive off.
Very good chicken sandwiches. I love Popeyes
Food: 5
Service: 5
I ended up having a great experience after the cashier messed up my order. The manager made sure that she corrected everything and it ended with me getting everything I asked for plus more. Satisfied and loyal customerđđ˝đđ˝
Atmosphere: 5
Food: 5
Service: 4
Hi I went there August 19 2025 around 600pm to pick a order that they had mess up a week prior I had contacted the manager Omar that was on dutie a week ago and he said he would put my name in the book for replacement! But the manager that was on duty that evening when I came back some Spanish women manager would not honor the replacement and when I showed her the receipt and gave her my name to check the book she told me she didn't have time so I spent over a hour drive wasting my time she was very rude and treated me like shit ! Who ever is her boss they need to show her some correct customer service!I advise anyone do not come to this location because they will sale you old food and won't answer the food i came threw drive thru!!!!!@
Atmosphere: 1
Food: 1
Service: 1
Popeyes not good for anybody to eat fam. Don't do it to yourself. Not healthy, vegetable and seed oils, and unknown contaminants
Atmosphere: 4
Food: 1
Service: 5
Roaches....thats all I am saying.
Terrible absolutely terrible service!!! Ask for two combos, âCan I get a number 2 and a number 3 spicyâ. Who doesnât understand basic menu orders. Next thing I know Iâm handed drinks and sandwiches with no fries! Then the cashier tries to blame me in front of her manager saying no I only asked for the sandwiches. No one ever walks into a McDonaldâs and goes can I get a number 1 and expects to be handed just a Big Mac sandwich!!! Top it all off the registers up front must have something wrong because I have to wait to be rung up between drive through orders!!!
Atmosphere: 1
Food: 3
Service: 1
Have had their food before and was pleased
Atmosphere: 3
Food: 5
Service: 5
Thereâs something special about this place. Itâs not just the crispy, golden magic of their chicken (though, letâs be realâitâs perfect every time). Itâs the warmth of the staff, the familiar smell of Cajun fries in the air, and the way they somehow always know just how much honey to throw in with the biscuits.
Every visit feels like a little celebration. Whether Iâm picking up dinner after a long day or just need something comforting and reliable, this Popeyes deliversâliterally and emotionally. The chicken is always hot, juicy, and full of that signature kick. The red beans and rice? Soul-hugging. And donât even get me started on the spicy sandwichâit should be in a museum.
But the real secret ingredient is the team. Friendly faces, fast service, and people who seem to genuinely care that you walk out satisfied (and maybe a little too full).
To whoeverâs running this place: thank you. Youâre not just serving foodâyouâre serving love, Louisiana-style.
Atmosphere: 5
Food: 5
Service: 5
Nobody in this location understands English! I placed an order thru drive thru and the guy at the window could not understand my order. Instead of apologizing about his mistake he made fun of me. He mocked my order laughing. Very rude and childish person. If you can not speak English you should not be taking orders. Food was very cold and nasty. I will be taking this to a higher level. Understand you need to know how to treat your customers with respect! I never complain but this really took me to a different level.
Atmosphere: 1
Food: 1
Service: 1
Overall the experience was good however this is the third time I have gotten home and realized I was missing something⌠the first time I let it go⌠the second time I immediately came back and got missing item⌠this time I was unable to come back but I called 8 times over 3 1/2 hour period and got no answer⌠I was missing my popcorn shrimp, which isnât a cheap menu itemâŚ. I want a refund and I will be back up there this evening or tomorrow morning
Atmosphere: 3
Food: 5
Service: 2
Restaurantji Recommends
Let me just start off by the apple pies an wraps are tea. I've been obsessed with they cinnamon pies since I was little an my grandmother would buy them. I like to get pies Often, this not the first time this happed. I came tonight an purchased what I thought was 2 cinnamon pies but I get all the way home get my ice an everything ready I open my pie to find out it was strawberry cream pie
Food: 4
Service: 1
Popeyes Drumsticks (or Winglets?)
Picked up Popeyes drumsticks and⌠they were tiny. I have small hands, and they still looked miniature. I even took a photo next to a chapstick (same size). Taste was solid as usual, but each drumstick had maybe two bites of meat. Disappointed. I came for a meal, not a sampler.
Food: 4
Service: 1
The Popeyes in New Carrollton has ten times as many customers, yet they prepare your order earlier than they do here!
Atmosphere: 3
Food: 2
Service: 1
I don't remember why I love Popeyes but they look overwhelmed there. I think they're doing their best.
Recommended dishes: Sandwich
I placed my order at the drive through at 710
I received some of my order at 8PM
I already paid. I'm about to file a credit card charge back and drive off.
Atmosphere: 1
Food: 3
Service: 1
Loading...