When I ordered ice cream asked for a spoon, she just put the spoon on the checkout table. They have no sense of sanitation.
Atmosphere: 1
Food: 4
Service: 1
D B
Worst Baskin Robbins ever. Im a huge fan of BR and I’ve been to many locations, but the one on Veirs Mill Road is the worst. Very limited selection of icecream. Many of the flavors weren’t labeled to identify them, so I had to guess. Employees were of no help. Everything looked melted in the freezer. 4 employees but no one seemed to know how to do their jobs. It took 2 employees to figure out how to fill my order for a scoop of chocolate icecream in a sugar cone, which was already melting when the cashier handed it to me. Store is filthy.
Que Te Cuento Hoy
The store has a reward system when using the birthday coupon the cashiers get upset they should explain how it works my visit was 08/28/2023 6 pm
jaime portillo
Very excellent super Mario ice cream cake very cute
david crespo
Bat attention Monday 08/28
Cheng Yu
The employee is very unprofessional, very disorganized, and the evening order will take a long time
Kurtis Monson
The young, short Hispanic man has outstanding customer service skills. The other staff should take his lead. This location has good iced green tea.
Cell L.
Let's jus say I would go to grocery store before I go here again the ice cream was like turkey hill frozen section drench I'm cheap Choclate sauce I got a sundae. Two scoops and honestly I could of made a better one at home wasn't worth it never again
Ari Orenstein
Great selection of flavors but the staff made the rating. Such a friendly and fun environment, was entertained the entire time as my 2 milkshakes were made! Will becoming back for sure!
Greg Midgett
The highlight of a long hot day, service was terrific and the cool treats delicious. 31 thumbs up?
Bad customer service , there is an employee from India, very rude, unprofessional. He screened. What we ordered was not good served. Register 2, 8:01 pm Order #647
Prina Jackson
This was the first thing I seen that morning. It was nice. I have yet to try their ice cream, but I sure will. It looks so good.
Kyle J.
If I could give it less than one i would. Half of the freezer was not working so I watched ice cream melting, the other side was regular price, ok but I wanted pistachio, oh by the way it's melting ;the manager on duty say he He had it and it s my bad are you fn kidding me?! I remember baskin and Robbins was then the plaice ti go .I won't ever again.
Paula B.
I ordered a ghost cake for Halloween/birthday online. It looked fantastic, just like the photos on the website. I wish I would have taken a picture. The workers were courteous and quick getting the cake. This Baskin Robbins is paired with a Dunkin Donuts and located near the Wheaton mall. There were some weird people hanging out in the parking lot smoking cigarettes. It was odd. I don't blame the establishment for this.
When I ordered ice cream asked for a spoon, she just put the spoon on the checkout table. They have no sense of sanitation.
Atmosphere: 1
Food: 4
Service: 1
Worst Baskin Robbins ever. Im a huge fan of BR and I’ve been to many locations, but the one on Veirs Mill Road is the worst. Very limited selection of icecream. Many of the flavors weren’t labeled to identify them, so I had to guess. Employees were of no help. Everything looked melted in the freezer. 4 employees but no one seemed to know how to do their jobs. It took 2 employees to figure out how to fill my order for a scoop of chocolate icecream in a sugar cone, which was already melting when the cashier handed it to me. Store is filthy.
The store has a reward system when using the birthday coupon the cashiers get upset they should explain how it works my visit was 08/28/2023 6 pm
Very excellent super Mario ice cream cake very cute
Bat attention Monday 08/28
The employee is very unprofessional, very disorganized, and the evening order will take a long time
The young, short Hispanic man has outstanding customer service skills. The other staff should take his lead. This location has good iced green tea.
Let's jus say I would go to grocery store before I go here again the ice cream was like turkey hill frozen section drench I'm cheap Choclate sauce I got a sundae. Two scoops and honestly I could of made a better one at home wasn't worth it never again
Great selection of flavors but the staff made the rating. Such a friendly and fun environment, was entertained the entire time as my 2 milkshakes were made! Will becoming back for sure!
The highlight of a long hot day, service was terrific and the cool treats delicious. 31 thumbs up?
Restaurantji Recommends
Fast and courteous service
Bad customer service , there is an employee from India, very rude, unprofessional. He screened. What we ordered was not good served. Register 2, 8:01 pm Order #647
This was the first thing I seen that morning. It was nice. I have yet to try their ice cream, but I sure will. It looks so good.
If I could give it less than one i would. Half of the freezer was not working so I watched ice cream melting, the other side was regular price, ok but I wanted pistachio, oh by the way it's melting ;the manager on duty say he He had it and it s my bad are you fn kidding me?! I remember baskin and Robbins was then the plaice ti go .I won't ever again.
I ordered a ghost cake for Halloween/birthday online. It looked fantastic, just like the photos on the website. I wish I would have taken a picture. The workers were courteous and quick getting the cake. This Baskin Robbins is paired with a Dunkin Donuts and located near the Wheaton mall. There were some weird people hanging out in the parking lot smoking cigarettes. It was odd. I don't blame the establishment for this.