Loved the flavor options 😋!! My family and I went for Free Cone day last week and we had a blast! Will definitely return when the weather gets warmer
宋一小
Racist employees who ignored us and served people who were behind us in the line. Extremely racism and rude. If you are Asian, do not go or otherwise be ready to be ignored and offended.
Kalpesh Krishna
Racist and rude people at the counter. Served people before and after us, but completely ignored us.
Tesfa Alexander
This location is the absolute worst! Buyer beware.
I have been a long time loyal customer of B&J and frequented this location. Over the years of this location has deteriorated. Such unreliable, poor customer service and poor cleanliness.
Today is the straw that broke the camel’s back. I ordered a $60 birthday cake for my son’s birthday three days in advance for 12 PM pick up. I went to pick it up at 1 PM and they let me know it’s going to be an additional 30 minutes and the cake wasn’t ready. I had to scramble to go back to pick it up and still meet the time for my son‘s birthday party. I go to pick it up at 2 pm and they tell me that it needs more time in the freezer or will fall apart. Causing me to have to change my plans so that the cake doesn’t fall apart before the party. I open the cake and they spell half of his name on it (not misspelled… they decided to spell just half of it. Made no sense). Never again will I give this place my money.
Rhina Perez
I love it
Winnie Congdon
I ordered an ice cream cake for pickup. It was so pretty & a totally smooth transaction. There are lots of customization options on the website (decoration, flavors, shapes). I gave a day and a time to pick it up and they had it ready to go when I arrived. This is a small heart shape, which they say serves 4-6. Honestly I think you could easily get 10 slices out of it.
hecker Heker
Great ice cream I highly recommend the milkshake
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Lemon Sorbet
Singh N
I’d give zero stars if I could. Really disappointed with the experience. I love Ben and Jerry’s but this has to be the worst experience. The girl who took our order was mopping the floors and only came to take the order when we asked if it was open after a few minutes passed by. She did not wash her hands or wore gloves and prepared her order as is. This is extremely unsanitary and the cones were stale. On top of that she was extremely rude. Never coming back.
I expected differently but it’s my first time here so now I know I won’t come back. Ice cream just didn’t taste as good as other places. Service was okay, they just asked what I wanted they weren’t so nice but they weren’t rude either, just try to smile more. Atmosphere is what got me, it did smell funky, kind of like a dirty bathroom. Also too expensive for the little scoops they give. The girl also touched my ice cream with her finger and didn’t offer another one.
Atmosphere: 1
Food: 1
Service: 1
Aldo Martinez-Nieto
Worst ice cream I’ve ever had
Atmosphere: 1
Food: 1
Service: 1
Sonia Botlero
The staff were on their phones while we were placing the order and was getting mad when we wanted to try a ice cream
Atmosphere: 1
Food: 1
Service: 1
D Diaz
Rude customer service… I told them about my peanut allergy and all of the employees seemed so over it like it was a hassle and even kept sighing In front of my face and acted like they were having a hard time… over me JUST *mentioning* my peanut allergy… I asked for vanilla ice cream and the guy said “NO!” so aggressively when all I was being was polite… First time here and now it’s my last time. Good job Ben & Jerry’s employment team!!
Atmosphere: 1
Food: 1
Service: 1
kat
Great service and great ice cream. I got a cake done by them and was perfect. Thank you!!
there’s plastic in my lemon sorbet
Delicious !
Loved the flavor options 😋!! My family and I went for Free Cone day last week and we had a blast! Will definitely return when the weather gets warmer
Racist employees who ignored us and served people who were behind us in the line. Extremely racism and rude. If you are Asian, do not go or otherwise be ready to be ignored and offended.
Racist and rude people at the counter. Served people before and after us, but completely ignored us.
This location is the absolute worst! Buyer beware.
I have been a long time loyal customer of B&J and frequented this location. Over the years of this location has deteriorated. Such unreliable, poor customer service and poor cleanliness.
Today is the straw that broke the camel’s back. I ordered a $60 birthday cake for my son’s birthday three days in advance for 12 PM pick up. I went to pick it up at 1 PM and they let me know it’s going to be an additional 30 minutes and the cake wasn’t ready. I had to scramble to go back to pick it up and still meet the time for my son‘s birthday party. I go to pick it up at 2 pm and they tell me that it needs more time in the freezer or will fall apart. Causing me to have to change my plans so that the cake doesn’t fall apart before the party. I open the cake and they spell half of his name on it (not misspelled… they decided to spell just half of it. Made no sense). Never again will I give this place my money.
I love it
I ordered an ice cream cake for pickup. It was so pretty & a totally smooth transaction. There are lots of customization options on the website (decoration, flavors, shapes). I gave a day and a time to pick it up and they had it ready to go when I arrived.
This is a small heart shape, which they say serves 4-6. Honestly I think you could easily get 10 slices out of it.
Great ice cream I highly recommend the milkshake
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Lemon Sorbet
I’d give zero stars if I could. Really disappointed with the experience. I love Ben and Jerry’s but this has to be the worst experience. The girl who took our order was mopping the floors and only came to take the order when we asked if it was open after a few minutes passed by. She did not wash her hands or wore gloves and prepared her order as is. This is extremely unsanitary and the cones were stale. On top of that she was extremely rude. Never coming back.
Restaurantji Recommends
I expected differently but it’s my first time here so now I know I won’t come back. Ice cream just didn’t taste as good as other places. Service was okay, they just asked what I wanted they weren’t so nice but they weren’t rude either, just try to smile more. Atmosphere is what got me, it did smell funky, kind of like a dirty bathroom. Also too expensive for the little scoops they give. The girl also touched my ice cream with her finger and didn’t offer another one.
Atmosphere: 1
Food: 1
Service: 1
Worst ice cream I’ve ever had
Atmosphere: 1
Food: 1
Service: 1
The staff were on their phones while we were placing the order and was getting mad when we wanted to try a ice cream
Atmosphere: 1
Food: 1
Service: 1
Rude customer service… I told them about my peanut allergy and all of the employees seemed so over it like it was a hassle and even kept sighing In front of my face and acted like they were having a hard time… over me JUST *mentioning* my peanut allergy… I asked for vanilla ice cream and the guy said “NO!” so aggressively when all I was being was polite… First time here and now it’s my last time. Good job Ben & Jerry’s employment team!!
Atmosphere: 1
Food: 1
Service: 1
Great service and great ice cream. I got a cake done by them and was perfect. Thank you!!
Atmosphere: 5
Food: 5
Service: 5
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