Chipotle Mexican Grill

I literally live 3 minutes down the road from this Chipotlane but travel the extra 10 minutes to a different location for better food quality and service. Sucks because it would be so convenient, I just haven’t had a good experience yet.

Whoever is running this place must have zero experience in making customers happy. The teenagers working here are ugh. I'd rather drive somewhere else. It sucks cause I live 5 min away from this place but. So much for convenience...

Stood at the window while 3 employees stared and me and never came to the window after ringing bell twice to ask a question. Yet this guy who waited a bit as well got serviced. Usually come to this location often I WILL BE GOING TO BURTONSVILLE from now on. HORRIBLE SERVICE.

DUDE NEVER GO HERE THEY ALWAYS MESS YOUR ORDER UP!!! Never get anything correct if you go please check or order before you leave the lot or you WILL be disappointed

This is driver through ONLY. Who can eat a burrito while driving! So dangerous. They are just too cheap to pay for restrooms for their customers.

This Chipotle is convenient because of the location. However, I'm not too fond that you can not go in person to order, and it has to be mobile order or over the phone only. also, you can really tell the difference when you're not watching them put the burrito together, I say this because they add a lot more rice and less meat and veggies, so that's a bit disappointing.

Faceless pickup window and yet they still ask for a tip? How about you pay your people if you want to charge $20 for a burrito.

I recently ordered from my local Chipotle and requested extra portions of everything, including extra chicken, but unfortunately, I did not receive what I paid for. This is especially disappointing because it’s the second time this has happened. When I pay for extra, I expect to actually get the additional portions, not the standard amount.
It’s frustrating because I generally enjoy Chipotle, but consistent issues like this make the experience less enjoyable. I hope management takes this kind of feedback seriously and ensures staff pays more attention to customer orders. Customers should receive exactly what they pay for.

Was eating my chicken bowl and bit on somthing hard nearly cracking my tooth turns out it was big chunk of bone in the chicken they never cut out the food tasted good but not worth it if they can't be careful enough to make sure the bones are cut out especially big pieces of bones like this one bone is about a inch long and half a inch wide way to big of a chunk to have accidentally missed it

Good portions!

They had made fresh chips because they ran out and it was worth the wait! They tasted delicious!

I’m a vegetarian and the fajitas are really crunchy and delicious!

The are so nice!!!

I was going every night and the rice taste really good, I forgot to order chips and they was really nice they gave me free bag!

The steak taste so delicious! Everyone is so kind!