Terrible location and wait time is ridiculous we wait while they keep chatting
djkweensupreme
Delicious š food!
Jessica Ventura
Went to this location at 8:30pm but I was told I couldn't buy because we was cleaning the machine. Mind you they close at 9pm. I went out my way since wheaton location is being renovated
Livy Duran
We love Dunkin, but at this location it is impossible to get a simple coffee!!! At the drive thru we were greeted with a ā Waite a minuteā which turn into a few minutes. When we said āhello?ā The person replied āI said to wait a minuteā!!! š³ Wow wait a way to get rid of the customer. We had to leave with out a coffee. We will not comeback for sure.
Carrie Gartland
$1.06 fee to put tap water in my own water bottle. Ridiculous. The reason for it? "My manager told me to".
Donāt come here! If youāre around or in the area there is a Dunkin 1mile away from here who serves better customer service.
I live just right next to Dunkin literally a walking distance. Been here plenty of times but every visit is horrible. I just had a experience again at the drive-thru with my kids they wanted donuts. I had only $50 with me didnāt bring my phone or cards. The lady at the drive thru (blonde/blackish hair) was so rude telling me repeatedly they donāt accept large bills. I asked for a put up sign so people know but again rude about it saying āwell i dont put up signsā she could have handled it better knowing sheās doing customer service. I would understand and come back since i live right next to it. Iāve been to many stores where they have a sign so people are aware. How can this store just opened and already have a bad reviews? From now on I wouldnt mind driving 1mile for a better experience.
Molly Tapia
The worst Dunkin around. They take 5 minutes to answer the drive thru line and every single time one of their more popular donuts is out. Like 5 times in a row now, at differing hours of the day. This place is terribly run
Ordered large cappuccino from here I got half a cup of coffee so much room in the cup including foam that could fit a medium from 7-Eleven inside just go to Starbucks or go to 7-Eleven or the other dunkin
Atmosphere: 1
Food: 1
Service: 1
NKECHI NJIDEKA
Line is always long at the drive thru
Nathaniel Bailey
Smells like a bathroom inside the whole place and the service was extremely poor. Walked out without getting anything.
Atmosphere: 1
Food: 5
Service: 1
BM35HB
The young guy here while I am inside is always cursing. He seems unprofessional. I am only here temporarily. And heās on his phone right now.
Atmosphere: 2
Food: 2
Service: 3
julieta quinonez
Terrible service. This has to be the worst Dunkinā Donuts. Iāve never had a good experience any time Iāve come to this location. It doesnāt matter the day or time. The customer service and wait when there is no one there is mind blowing.
Terrible location and wait time is ridiculous we wait while they keep chatting
Delicious š food!
Went to this location at 8:30pm but I was told I couldn't buy because we was cleaning the machine. Mind you they close at 9pm. I went out my way since wheaton location is being renovated
We love Dunkin, but at this location it is impossible to get a simple coffee!!!
At the drive thru we were greeted with a ā Waite a minuteā which turn into a few minutes. When we said āhello?ā The person replied āI said to wait a minuteā!!! š³
Wow wait a way to get rid of the customer.
We had to leave with out a coffee. We will not comeback for sure.
$1.06 fee to put tap water in my own water bottle. Ridiculous. The reason for it? "My manager told me to".
Atmosphere: 1
Food: 1
Service: 1
Great service, nice people
Atmosphere: 5
Food: 5
Service: 5
Staff is always nice and store is clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Caramel Iced Macchiato
Donāt come here! If youāre around or in the area there is a Dunkin 1mile away from here who serves better customer service.
I live just right next to Dunkin literally a walking distance. Been here plenty of times but every visit is horrible. I just had a experience again at the drive-thru with my kids they wanted donuts. I had only $50 with me didnāt bring my phone or cards. The lady at the drive thru (blonde/blackish hair) was so rude telling me repeatedly they donāt accept large bills. I asked for a put up sign so people know but again rude about it saying āwell i dont put up signsā she could have handled it better knowing sheās doing customer service. I would understand and come back since i live right next to it. Iāve been to many stores where they have a sign so people are aware. How can this store just opened and already have a bad reviews? From now on I wouldnt mind driving 1mile for a better experience.
The worst Dunkin around. They take 5 minutes to answer the drive thru line and every single time one of their more popular donuts is out. Like 5 times in a row now, at differing hours of the day. This place is terribly run
Atmosphere: 1
Food: 1
Service: 1
DO NOT COME HERE! worst experience at a dunkin. my fiancĆ© and I were greeted with this lady that had a horrible attitude. we asked for a moment at the drive through so she decided it was best to just ask another coworker to come to the window to greet us in spanish instead. ( We asked for a minute to look at the menu, not an interpreter.) They have almost no food or drinks āin stockā so we were already compromising our experience there.We made it to the window when the lady who originally greeted us finally decided to attend to us. Only to be given what seems like leftover donuts. ( donāt get any sprinkled donuts, they will only come with sprinkles on the side with very little frosting )So we went inside as we werenāt satisfied with the food or drinks we were given to ask for a refund. I felt very interrogated and got backed into a corner by, again, their very rude employees.After minutes of the interrogation we were eventually told we have to come at 6am the next day if we wanted to speak to the manager so we can possibly get our refund but that our food looked just fine to them.Very unsatisfied. I will never recommend this location to anyone. Iām more than disappointed. Smh.
Restaurantji Recommends
Ordered large cappuccino from here I got half a cup of coffee so much room in the cup including foam that could fit a medium from 7-Eleven inside just go to Starbucks or go to 7-Eleven or the other dunkin
Atmosphere: 1
Food: 1
Service: 1
Line is always long at the drive thru
Smells like a bathroom inside the whole place and the service was extremely poor. Walked out without getting anything.
Atmosphere: 1
Food: 5
Service: 1
The young guy here while I am inside is always cursing. He seems unprofessional. I am only here temporarily. And heās on his phone right now.
Atmosphere: 2
Food: 2
Service: 3
Terrible service. This has to be the worst Dunkinā Donuts. Iāve never had a good experience any time Iāve come to this location. It doesnāt matter the day or time. The customer service and wait when there is no one there is mind blowing.
Service: 1
Loading...