Dunkin'
13804 Outlet Dr, Silver Spring
(301) 847-2023
Recent Reviews
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Their oven is broken & it’s been broken for like a week?? all you guys are serving is drinks ..?
Atmosphere: 2
Food: 1
Service: 5
Very rude drive through lady and cant even maintain their ovens. Will never visit this one again
Atmosphere: 1
Food: 1
Service: 1
Yall need to keep that girl that was at the drive thru ‘ I think her name is kaiyah. She was nice, moves fast and talks to you with some kindness
Not a good Dunkin. Don't order food, don't order any specialty drinks. I just order the coffee. Don't use the drive thru, do the walk in
Only two people working in a very hot store, no communication what so ever, store is dirty, management needs to do way better
Atmosphere: 1
Food: 1
Service: 1
This location is typically behind on orders and will consistently hand you the incorrect order. Double check your order before driving off. I also wouldn’t recommend getting a croissant sandwich as they will consistently burn the croissant. It has happened 2 times back to back, I won’t be ordering croissants from this location anymore.
Atmosphere: 3
Food: 2
Service: 1
Best donut store
Atmosphere: 5
Food: 5
Service: 5
Every time which is probably once a week…..every time I come to this location and get the same thing (croissant egg and cheese sandwich) THESE PEOPLE BURN THE CROISSANTS!!!! Even when I’m ordering and I’m asking them to not make it too toasty, it always comes out burnt. I only come here bc I live close by, other locations never do this!
Atmosphere: 1
Food: 1
Service: 1
Great customer service!
Food: 5
Service: 5
Got an espresso here. It was terrible. Lukewarm, and it had a bitter, charred taste. Never again.
Restaurantji Recommends
Consistent. Always gets my refresher right. Appreciate the friendly and fast customer service. Right off the Briggs Chaney Rd exit, so very convenient.
Atmosphere: 5
Food: 5
Service: 5
7 workers behind the counter and still having at least 4 people waiting for their orders for 15 minutes. This location is chaotic, disorganized, and supernaturally slow.
Atmosphere: 1
Service: 1
My food was given to me like it was trash, it was horrible.
Food: 1
Service: 1
They were out of almost all donut flavors and the warmed bagel tasted weird
Very very slow.. like good lord
Service: 1
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