Einstein Bros. Bagels

The bagel sandwich was great, but I was told I wasn’t allowed to eat the food I just ordered in the store while I was waiting for my cold brew. I just find it odd, as I’ve never been told not to eat the food I just ordered in a restaurant before …. Makes me not want to go back.

Atmosphere: 2

Food: 4

Service: 3

My first time visiting the silver spring location and being a customer with Einstein bagels overall. The male cashier was rude and abrasive. I ordered avocado toast on a garlic bagel which was delicious.

There is no seating area, not sure if all locations are like this.

The other staff members including the manager was not polite nor friendly. I enjoyed my bagel, but I don't think I will go back to this location.

I don't want to pay for good food that comes with rude service!!

Atmosphere: 3

Food: 4

Service: 3

This place has seriously fell off in terms of quality/taste. I’ve been coming here faithfully for the past few years. Usually it’s still the same employees who are always nice but, for some reason the food has gotten worse. Burnt food, lattes don’t taste the same etc. What happened?

Food: 2

Service: 5

Filthy place. No seating. Dirty bathroom. Poor service.

Atmosphere: 1

Food: 1

Service: 1

The all nighter is the best sandwich . I love this place

Atmosphere: 5

Food: 5

Service: 5

Jackie was very fast, helpful!

Atmosphere: 5

Food: 5

Service: 5

Big guy was awesome

Atmosphere: 5

Food: 5

Service: 5

The ladies that work here always are working hard. When a mistake is made, they do their best to fix it when brought to their attention. There's no seating but you're not waiting too long unless they're extremely busy.

Atmosphere: 4

Food: 5

Service: 5

I love the service here! The people are always so friendly! Angie remembers me and my family’s order every time and we lovveeee their bagels!

Atmosphere: 5

Food: 5

Service: 5

The employees were super friendly, kind and professional. I stopped in for a quick meal and walked out with more than just a breakfast sandwich! Thank you! I will definitely be back!

Atmosphere: 5

Food: 5

Service: 5

I ordered bagel to wrong place and they immediately made it for me here and were so kind about it. Food also amazing. 10/10 recommend.

Atmosphere: 5

Food: 5

Service: 5

I love their coffee and Santa Fe sandwich. Their manager has the best customer service. Always remembers my name and order.

Atmosphere: 3

Food: 4

Service: 5

They are very pleasant, great you with a smile, and make sure you leave happy with your order.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bagel Melts, Breakfast Sandwich, Nova Lox

Every now and then I try to convince myself that this place miiiight be ok to try again. It’s right near my work, and I love bagels. I am always disappointed. Today I gave it another try, I ordered a bagel which they did not toast, though I asked and also an iced cinnamon roll. They tossed it sideways in a bag and practically threw it at me. Whatever. Giant has better bagels anyway.

Friendly staff and they're fast. They always get my order right. I don't even have to tell them how I like my bagel which is great!

Atmosphere: 5

Food: 5

Service: 5