Overall, I had a decent experience at Frank's Burger Place. I have to admit that I stopped by Frank's primarily because of a sugar craving. I entered the spot and asked the hostess about their dessert menu, and she informed me that they had chocolate chip bread pudding and creme brulee. I decided to go with the bread pudding, and I was very happy with my selection. For me, the the bread pudding was perfectly sized for my sweet tooth. Also, the pudding was served with a scoop of ice cream. The scoop of ice cream was just what the doctor ordered because originally I was wanted ice cream. However, ice cream/froyo spots in downtown Wheaton are few and far in between. I'll admit there was some confusion with the second part of my order, but it was quickly rectified. Since I was having an extremely rich dessert, I wanted to enjoy it with a cup of coffee. To make things a bit more "fun", I wanted to add a shot of whiskey to the coffee. I was a bit shocked when an iced coffee with whiskey arrived. I was thought saying I would like a cup of coffee would mean that I wanted a HOT coffee. I guess at Frank's you have to be a bit specific. ;) Perhaps, the bartender thought it wanted an iced coffee (or rather a coffee cocktail) since I asked for a shot of whiskey. Like I said earlier, this wasn't a big deal because the bartender quickly fixed my order. The restaurant had a pretty easy-going vibe, and looked like a decent place to have a nice family/friend dinner. While I did not have a main dish (e.g. a burger), folks in the restaurant seemed to be happy with their food. Hopefully, I can visit in the near future to try out some of the restaurant's burgers...since "burger" is in the restaurant's name.
Allison M.
Absolutely nothing about our order was correct. The burger I ordered didn't even have any of the correct toppings on it nor the add ons I PAID for. They didn't even include the drinks and then have the nerve to ask for a tip. They also don't give you a receipt so you can't refute what you got. Absolutely scam of a restaurant. AVOID THIS DUMP
Bob M.
Why does this show up in a search for "smashburgers?" My partner and I went here because of its high rating under that search term, and there was no mention of "smashburger" on the menu, so we assumed this was the normal preparation. Instead we got a half-inch thick mediocre burger. I very strongly suggest Yelp take this pub out of this category of search.
Meg P.
In the mood for burger and fries, old school way ! Greasy patty, delicious cheeses and tasty Parmesan fries . Not disappointed , the price is awesome and allows me to eat 2 burgers . Inflation sucks !! But Frank's burger understood the assignment. Please come and support them .
Lizzz P.
I had the all American with bacon and rosemary parm fries and holy moly was it AMAZING!!!!. I love myself a smash burger so the all American was the perfect choice with fresh lettuce, tomato and pickle. Usually I add mayo but I didn't even need it cause it was just so juicy. The fries were crispy not soggy at all and I love it when a place adds a little razzle dazzle to the fries and they did just that with parm and rosemary. A great hole in the wall you would have never expected this place makes great food. Can't wait to go back and try the rest of the menu, I saw a salmon burger that I can't wait to try
Tony Z.
Ordered a cheeseburger here and got a cheeseburger with a side of hair. Second burger was wrong. When I called to complain the management denied any wrongdoing. I would NOT order from Franks
Stephanie L.
I appreciated the friendly service. Food came out relatively quickly. The burgers were okay but not awesome (bit dry) and the Cubano sandwich had great bread but was not as flavorful as these usually are. The milkshakes are quite milky, more similar to a chocolate milk than to the thick ice-creamy shakes we're used to. Also, it may be more of a takeout place in the evening. It was quiet and doesn't have the ambiance you might want on a weekend evening out.
Crystal U.
ordered a couple of burgers, some chicken sandwiches, fries, salad, and chicken tenders. extremely disappointed and it was so unnecessarily expensive. food was greasy and bland. like how was it both of those things? pick one
Ashish Gupta
They've moved from their earlier location to a bigger, solely Burgers focused space. I liked the community feeling of their earlier space more. Anyway, I am disappointed in the veggie offering that they have--the veggie burger. It used to be really good but the quality and fixings (no jalapenos!) have deteriorated. In the old place I could get the burger by itself on their traditional platter in lieu of beef or chicken, accompanied by rice and beans and plantains. They can't and don't do that anymore either. I don't have any perspective on their meat burgers.
Atmosphere: 5
Food: 3
Service: 4
Nathaniel P.
Takeout order was completely wrong. Ordered a chicken sandwich, two different burgers, and fries; I ended up missing one burger, and once we dug into the bag, we discovered a chicken sandwich (without slaw), fries, and burger I didn't order. really sloppy or I got the wrong order. Either way, $50 (with tip) was a lot to pay for a messed up order.Also, while the burgers (even one I didn't order) are good, the fries are floppy and oil-soaked. Suggest avoiding all together. The shake was meh.
Overpriced. $70 for 2 adults and 2 kid meals. Took 30 minutes for 4 burgers. You can't request how you want the burger cooked. I was told all the burgers are cooked one way. They were cleaning the floor while we were eating, and the smell was overly strong.
Atmosphere: 1
Food: 1
Service: 1
J
I had the mushroom Swiss with the rosemary Parmasan fries. The overall meal was great. I love the lightly toasted fluffy bun and the sear on the burger. The fries were amazing!! Great combination with flavors that explodes in your mouth! I ordered mine through door dash for work, I wish I could have dined in to experience the atmosphere.
Food: 5
Real Talk
I have gone to Frank’s burger place several times but not to their new location. They just moved across the county parking lot to a different spot which is fine that’s not the problem. The problem with my 1 star review is that as you walk in the place does not look that welcoming, At the time of ordering our food,he person taking our order wasn’t sure of what ingredients they may, or may not have in stock for example, mayonnaise, which should be a standard staple in a burger joint was not available, and for the first time ordering my regular all American burger, it felt like the patties were premade from a frozen batch and just thrown on the grill to get warmed up. The ketchup bottle for our table wasn’t full and we struggle to get some ketchup, the napkin dispenser was floppy and Lao with not enough napkins, our table was sticky and didn’t feel like it had been properly cleaned or wipe down in a while I think it’s safe to say that that was my last visit to Frank’s unless they turn things around quickly
Atmosphere: 1
Food: 1
Service: 1
Christopher Hayden
This was a great find! Service was good, fries were fresh and crispy, and the veggie burgers were the best we've found in the area. Highly recommended!Vegetarian options: If you want a vegan joint, this is not for you. But if you're a vegetarian on the lookout for a good veggie burger and an assortment of fries then this is a good place to check out.Kid-friendliness: We had 3 kids under 10 three with us. Needless to say we got a little loud at times. The staff were very understanding.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Burger
Rapture XIII
Great lil burger place. You wouldn't know it was there but definetly worth checking out. I get Five Guys vibes from this place. Spanish speaking friendly. Prices arent too bad
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Aioli, Smokehouse Burger w Fries, All American Burger
Overall, I had a decent experience at Frank's Burger Place. I have to admit that I stopped by Frank's primarily because of a sugar craving. I entered the spot and asked the hostess about their dessert menu, and she informed me that they had chocolate chip bread pudding and creme brulee. I decided to go with the bread pudding, and I was very happy with my selection. For me, the the bread pudding was perfectly sized for my sweet tooth. Also, the pudding was served with a scoop of ice cream. The scoop of ice cream was just what the doctor ordered because originally I was wanted ice cream. However, ice cream/froyo spots in downtown Wheaton are few and far in between. I'll admit there was some confusion with the second part of my order, but it was quickly rectified. Since I was having an extremely rich dessert, I wanted to enjoy it with a cup of coffee. To make things a bit more "fun", I wanted to add a shot of whiskey to the coffee. I was a bit shocked when an iced coffee with whiskey arrived. I was thought saying I would like a cup of coffee would mean that I wanted a HOT coffee. I guess at Frank's you have to be a bit specific. ;) Perhaps, the bartender thought it wanted an iced coffee (or rather a coffee cocktail) since I asked for a shot of whiskey. Like I said earlier, this wasn't a big deal because the bartender quickly fixed my order. The restaurant had a pretty easy-going vibe, and looked like a decent place to have a nice family/friend dinner. While I did not have a main dish (e.g. a burger), folks in the restaurant seemed to be happy with their food. Hopefully, I can visit in the near future to try out some of the restaurant's burgers...since "burger" is in the restaurant's name.
Absolutely nothing about our order was correct. The burger I ordered didn't even have any of the correct toppings on it nor the add ons I PAID for. They didn't even include the drinks and then have the nerve to ask for a tip. They also don't give you a receipt so you can't refute what you got. Absolutely scam of a restaurant. AVOID THIS DUMP
Why does this show up in a search for "smashburgers?" My partner and I went here because of its high rating under that search term, and there was no mention of "smashburger" on the menu, so we assumed this was the normal preparation. Instead we got a half-inch thick mediocre burger. I very strongly suggest Yelp take this pub out of this category of search.
In the mood for burger and fries, old school way ! Greasy patty, delicious cheeses and tasty Parmesan fries . Not disappointed , the price is awesome and allows me to eat 2 burgers . Inflation sucks !! But Frank's burger understood the assignment. Please come and support them .
I had the all American with bacon and rosemary parm fries and holy moly was it AMAZING!!!!. I love myself a smash burger so the all American was the perfect choice with fresh lettuce, tomato and pickle. Usually I add mayo but I didn't even need it cause it was just so juicy. The fries were crispy not soggy at all and I love it when a place adds a little razzle dazzle to the fries and they did just that with parm and rosemary. A great hole in the wall you would have never expected this place makes great food. Can't wait to go back and try the rest of the menu, I saw a salmon burger that I can't wait to try
Ordered a cheeseburger here and got a cheeseburger with a side of hair. Second burger was wrong. When I called to complain the management denied any wrongdoing. I would NOT order from Franks
I appreciated the friendly service. Food came out relatively quickly. The burgers were okay but not awesome (bit dry) and the Cubano sandwich had great bread but was not as flavorful as these usually are. The milkshakes are quite milky, more similar to a chocolate milk than to the thick ice-creamy shakes we're used to. Also, it may be more of a takeout place in the evening. It was quiet and doesn't have the ambiance you might want on a weekend evening out.
ordered a couple of burgers, some chicken sandwiches, fries, salad, and chicken tenders. extremely disappointed and it was so unnecessarily expensive. food was greasy and bland. like how was it both of those things? pick one
They've moved from their earlier location to a bigger, solely Burgers focused space. I liked the community feeling of their earlier space more. Anyway, I am disappointed in the veggie offering that they have--the veggie burger. It used to be really good but the quality and fixings (no jalapenos!) have deteriorated. In the old place I could get the burger by itself on their traditional platter in lieu of beef or chicken, accompanied by rice and beans and plantains. They can't and don't do that anymore either. I don't have any perspective on their meat burgers.
Atmosphere: 5
Food: 3
Service: 4
Takeout order was completely wrong. Ordered a chicken sandwich, two different burgers, and fries; I ended up missing one burger, and once we dug into the bag, we discovered a chicken sandwich (without slaw), fries, and burger I didn't order. really sloppy or I got the wrong order. Either way, $50 (with tip) was a lot to pay for a messed up order.Also, while the burgers (even one I didn't order) are good, the fries are floppy and oil-soaked. Suggest avoiding all together. The shake was meh.
Restaurantji Recommends
Overpriced. $70 for 2 adults and 2 kid meals. Took 30 minutes for 4 burgers. You can't request how you want the burger cooked. I was told all the burgers are cooked one way. They were cleaning the floor while we were eating, and the smell was overly strong.
Atmosphere: 1
Food: 1
Service: 1
I had the mushroom Swiss with the rosemary Parmasan fries. The overall meal was great. I love the lightly toasted fluffy bun and the sear on the burger. The fries were amazing!! Great combination with flavors that explodes in your mouth! I ordered mine through door dash for work, I wish I could have dined in to experience the atmosphere.
Food: 5
I have gone to Frank’s burger place several times but not to their new location. They just moved across the county parking lot to a different spot which is fine that’s not the problem. The problem with my 1 star review is that as you walk in the place does not look that welcoming, At the time of ordering our food,he person taking our order wasn’t sure of what ingredients they may, or may not have in stock for example, mayonnaise, which should be a standard staple in a burger joint was not available, and for the first time ordering my regular all American burger, it felt like the patties were premade from a frozen batch and just thrown on the grill to get warmed up. The ketchup bottle for our table wasn’t full and we struggle to get some ketchup, the napkin dispenser was floppy and Lao with not enough napkins, our table was sticky and didn’t feel like it had been properly cleaned or wipe down in a while I think it’s safe to say that that was my last visit to Frank’s unless they turn things around quickly
Atmosphere: 1
Food: 1
Service: 1
This was a great find! Service was good, fries were fresh and crispy, and the veggie burgers were the best we've found in the area. Highly recommended!Vegetarian options: If you want a vegan joint, this is not for you. But if you're a vegetarian on the lookout for a good veggie burger and an assortment of fries then this is a good place to check out.Kid-friendliness: We had 3 kids under 10 three with us. Needless to say we got a little loud at times. The staff were very understanding.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Burger
Great lil burger place. You wouldn't know it was there but definetly worth checking out. I get Five Guys vibes from this place. Spanish speaking friendly. Prices arent too bad
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Aioli, Smokehouse Burger w Fries, All American Burger