Jaclyn, one of the managers of this McDonald’s, was extremely unprofessional when I visited three days ago. I wanted to take advantage of a deal advertised in a poster in the front window to get a pumpkin spice coffee drink for 99 cents. Jaclyn insisted that the deal was good only before 11 am and so I was too late at 11:25 am. When I pointed out that the ad didn’t include any time limit (and the ad was visible from where we stood), she said that I didn’t know what I was talking about and she didn’t care what the ad did or didn’t say. The money doesn’t matter so much to me, but I do care about the principle that a business ought to treat its customers with respect by honoring its posted prices.
Dr. Yawa Agbemabiese (Mama Dunenyo I)
Received the wrong order and had to wait an extremely long time to correct ir. In fact, I was directed to park and wait for the correct order. Nothing. So I had to wait by direction in my car. I go after a long wait. They were never going to serve me. Totally forgot. Glad I went in hmmm. Last visit for me.
Atmosphere: 1
Food: 2
Service: 1
janak patel
I won’t use restroom they said you can buy some food after use restroom
Atmosphere: 1
Food: 3
Service: 3
Salvador Diez Canseco Jr.
Restroom isn't available. Only on purchase. Inhumane. For the next patron. 2025.
Atmosphere: 1
Food: 3
Service: 1
emily montgomery
Ordered a McFlurry for delivery and it never arrived. I called several times and now answer. Never notified that a McFlurry wasn’t an option
Food: 1
Service: 1
Jasmine H
Made my order right. Still make my order nice and hot have kiosk now where you can order there's security now and then there's foreigners working and they like to clean while you eat
Atmosphere: 5
Food: 5
Service: 5
Sakari Deichsel
Won't provide a cup for drinking water and there is no drinking fountain. The automatic door buttons do not work for disabled customers. Staff is rude and uninterested in solving problems. It seems like the management at this location isn't very interested in customer satisfaction.
Service: 1
John Lyons
35 minute wait for a basic order.
Atmosphere: 1
Food: 2
Service: 1
JC Sanker
They too too long ti gimme my medium fries I ordered.
They are doing a better job at cleaning up this McDonald’s
Atmosphere: 3
Food: 3
Service: 4
PA Man Raleigh
Employees here blatantly and constantly Violate ADA compliance laws. On repeated occasions I've witnessed the employees of this location discriminate against disabled customers. Violations included not assisting customers( carrying food/trash), Not allowing use of restrooms( violating Ally's Law), and leaving accessible entrances and ramps blocked by signs and mop buckets. Calling a few people to address this situation including he corporate office, AND the ACLU.. management and store employees need to be fired. RIGHT NOW.
Atmosphere: 1
Food: 1
Service: 1
Roman Shestakov
Worst McDonald ever
Atmosphere: 1
Food: 2
Service: 1
Ladydeedee Maryland
Food is always fresh and hot
Atmosphere: 5
Food: 5
Service: 5
A
Benjamin is the most disrespectful and disgusting person I have ever met. For someone so young he is arrogant and filled with such spite it’s jarring. I went in to get food and my order was missing chicken nuggets. I went to fill my drink and noticed that it was missing so I went back. The space between the counter and the drink area can’t be more than 2 feet. Benjamin then proceeded to accuse me of stealing the chicken nuggets between the space of the few minutes it took me to fill my drink. Then when I asked for a manager the manager refused to do anything. And when I asked for his name he sneered at me that I could call corporate if I wanted, they are not going to do anything. Unless you want to be accused of stealing because their employees don’t want to admit their mistakes, go somewhere else.
Jaclyn, one of the managers of this McDonald’s, was extremely unprofessional when I visited three days ago. I wanted to take advantage of a deal advertised in a poster in the front window to get a pumpkin spice coffee drink for 99 cents. Jaclyn insisted that the deal was good only before 11 am and so I was too late at 11:25 am. When I pointed out that the ad didn’t include any time limit (and the ad was visible from where we stood), she said that I didn’t know what I was talking about and she didn’t care what the ad did or didn’t say. The money doesn’t matter so much to me, but I do care about the principle that a business ought to treat its customers with respect by honoring its posted prices.
Received the wrong order and had to wait an extremely long time to correct ir. In fact, I was directed to park and wait for the correct order. Nothing. So I had to wait by direction in my car. I go after a long wait. They were never going to serve me. Totally forgot. Glad I went in hmmm. Last visit for me.
Atmosphere: 1
Food: 2
Service: 1
I won’t use restroom they said you can buy some food after use restroom
Atmosphere: 1
Food: 3
Service: 3
Restroom isn't available. Only on purchase. Inhumane. For the next patron. 2025.
Atmosphere: 1
Food: 3
Service: 1
Ordered a McFlurry for delivery and it never arrived. I called several times and now answer. Never notified that a McFlurry wasn’t an option
Food: 1
Service: 1
Made my order right. Still make my order nice and hot have kiosk now where you can order there's security now and then there's foreigners working and they like to clean while you eat
Atmosphere: 5
Food: 5
Service: 5
Won't provide a cup for drinking water and there is no drinking fountain. The automatic door buttons do not work for disabled customers. Staff is rude and uninterested in solving problems. It seems like the management at this location isn't very interested in customer satisfaction.
Service: 1
35 minute wait for a basic order.
Atmosphere: 1
Food: 2
Service: 1
They too too long ti gimme my medium fries I ordered.
Atmosphere: 3
Food: 4
Service: 3
It was really good
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
They are doing a better job at cleaning up this McDonald’s
Atmosphere: 3
Food: 3
Service: 4
Employees here blatantly and constantly Violate ADA compliance laws. On repeated occasions I've witnessed the employees of this location discriminate against disabled customers. Violations included not assisting customers( carrying food/trash), Not allowing use of restrooms( violating Ally's Law), and leaving accessible entrances and ramps blocked by signs and mop buckets.
Calling a few people to address this situation including he corporate office, AND the ACLU.. management and store employees need to be fired. RIGHT NOW.
Atmosphere: 1
Food: 1
Service: 1
Worst McDonald ever
Atmosphere: 1
Food: 2
Service: 1
Food is always fresh and hot
Atmosphere: 5
Food: 5
Service: 5
Benjamin is the most disrespectful and disgusting person I have ever met. For someone so young he is arrogant and filled with such spite it’s jarring. I went in to get food and my order was missing chicken nuggets. I went to fill my drink and noticed that it was missing so I went back. The space between the counter and the drink area can’t be more than 2 feet. Benjamin then proceeded to accuse me of stealing the chicken nuggets between the space of the few minutes it took me to fill my drink. Then when I asked for a manager the manager refused to do anything. And when I asked for his name he sneered at me that I could call corporate if I wanted, they are not going to do anything. Unless you want to be accused of stealing because their employees don’t want to admit their mistakes, go somewhere else.
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