Dark dude with dreads who works evening shift disgusting customer service
Kidus Wold
I just visited this McDonald’s a few minutes ago and had a very frustrating experience. I went through the drive-thru and clearly told the employee taking my order that I wanted a plain fish sandwich—no cheese, no sauce. When I received my order, there was cheese on my sandwich.
I went inside to explain the mistake. The drive-thru was busy, so I waited patiently and even ordered another large fries while waiting. When my replacement fish sandwich was handed to me, it now had sauce instead of cheese, which I also didn’t want. I explained again that I wanted a plain fish sandwich, and the employee went to clarify with a manager.
At this point, a manager (a woman, seemingly in charge) approached me with a rude and aggressive attitude, saying I should have ordered correctly. I explained the misunderstanding clearly, but she continued to act dismissive, even putting the receipt in my face. I did not feel like my order would be made correctly after multiple mistakes, and when I asked about a refund, she responded with attitude even though I was calm and understanding.
The staff seemed overwhelmed, which I understand during the holidays, but the rudeness and attitude from management were completely unnecessary. I left feeling frustrated and disappointed.
Atmosphere: 1
Food: 1
Service: 1
Casimir Djimtone
No parking around and the service is not fast enough to allow move on
Atmosphere: 4
Food: 4
Service: 4
Jalil Rahmat omarkhel
Vanilla is out of stock most times
Lisa W
The food was cold and I asked that there be no salt on the fries but there was.
Atmosphere: 3
Food: 2
Service: 3
Anthony
Manager stopped me from ordering at the kiosk today. Told me I couldn't use my points and I'd lose them if I ordered. I was confused and said I was using my a monopoly reward. She said ok, that's fine and walked away. Came back after and said if I order, they won't provide me with the food I ordered.
Atmosphere: 1
Food: 1
Service: 1
K
The new drive-through configuration does not work. Five cars from one lane went through for every one car from the second lane. It’s a shame because the help is friendly and courteous and I consistently get good food.
Atmosphere: 3
Food: 3
Service: 3
Michael Kerins
Service there was excellent the food was good inside the building with clean can the people that work there were pleasant and helpful
Bad customer services No refill even purchased over $25 Asking some more ice and the manager said I have to pay to get more ice . 😡 Price is higher than other place. No wonder when I walked in there was no one in the store. Never come back here
Zachary Testa
Kinda in a sketchy part of town and never sure if the staff understands me. But it’s McDonald’s
Atmosphere: 3
Food: 3
Service: 3
Ojeezy
These folks always get my orders wrong ether something is missing or my orders messed up, they take way to long to give me my food, never coming back to this location ever again
Cathy KitKat
EVERYONE needs to get fired bro 😭🙏🏽 forgot my lemonade then waited a long time for a lemonade GOT THE LEMONADE AS A SMALL. Then they forgot our sause and I ordered a deluxe chicken sandwich, they got me a quarter pounder with cheese AND I CANT EVEN EAT IT 🥀🥀 im allergic to beef bruh yall trippin
Lori Ambrusch
Don’t waste your time if you’re using the app. Almost never shows up on the app, and once you select mobile order to choose the location, you’re unable to use the deal in-store. The manager explained both times this happened that the only solution is to sit there for 15 minutes until the deal is allowed to be used again for multi-use ones, and you’re just screwed if it’s a once-daily deal. Absolutely no other way for them to honor it. Not worth the frustration when there are 2,000 other McDonald’s options.
Dark dude with dreads who works evening shift disgusting customer service
I just visited this McDonald’s a few minutes ago and had a very frustrating experience. I went through the drive-thru and clearly told the employee taking my order that I wanted a plain fish sandwich—no cheese, no sauce. When I received my order, there was cheese on my sandwich.
I went inside to explain the mistake. The drive-thru was busy, so I waited patiently and even ordered another large fries while waiting. When my replacement fish sandwich was handed to me, it now had sauce instead of cheese, which I also didn’t want. I explained again that I wanted a plain fish sandwich, and the employee went to clarify with a manager.
At this point, a manager (a woman, seemingly in charge) approached me with a rude and aggressive attitude, saying I should have ordered correctly. I explained the misunderstanding clearly, but she continued to act dismissive, even putting the receipt in my face. I did not feel like my order would be made correctly after multiple mistakes, and when I asked about a refund, she responded with attitude even though I was calm and understanding.
The staff seemed overwhelmed, which I understand during the holidays, but the rudeness and attitude from management were completely unnecessary. I left feeling frustrated and disappointed.
Atmosphere: 1
Food: 1
Service: 1
No parking around and the service is not fast enough to allow move on
Atmosphere: 4
Food: 4
Service: 4
Vanilla is out of stock most times
The food was cold and I asked that there be no salt on the fries but there was.
Atmosphere: 3
Food: 2
Service: 3
Manager stopped me from ordering at the kiosk today. Told me I couldn't use my points and I'd lose them if I ordered. I was confused and said I was using my a monopoly reward. She said ok, that's fine and walked away. Came back after and said if I order, they won't provide me with the food I ordered.
Atmosphere: 1
Food: 1
Service: 1
The new drive-through configuration does not work. Five cars from one lane went through for every one car from the second lane. It’s a shame because the help is friendly and courteous and I consistently get good food.
Atmosphere: 3
Food: 3
Service: 3
Service there was excellent the food was good inside the building with clean can the people that work there were pleasant and helpful
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sandwich
How to apply game piece game piece
Bad costumer service
Restaurantji Recommends
Bad customer services
No refill even purchased over $25
Asking some more ice and the manager said I have to pay to get more ice . 😡
Price is higher than other place. No wonder when I walked in there was no one in the store.
Never come back here
Kinda in a sketchy part of town and never sure if the staff understands me. But it’s McDonald’s
Atmosphere: 3
Food: 3
Service: 3
These folks always get my orders wrong ether something is missing or my orders messed up, they take way to long to give me my food, never coming back to this location ever again
EVERYONE needs to get fired bro 😭🙏🏽 forgot my lemonade then waited a long time for a lemonade GOT THE LEMONADE AS A SMALL. Then they forgot our sause and I ordered a deluxe chicken sandwich, they got me a quarter pounder with cheese AND I CANT EVEN EAT IT 🥀🥀 im allergic to beef bruh yall trippin
Don’t waste your time if you’re using the app. Almost never shows up on the app, and once you select mobile order to choose the location, you’re unable to use the deal in-store. The manager explained both times this happened that the only solution is to sit there for 15 minutes until the deal is allowed to be used again for multi-use ones, and you’re just screwed if it’s a once-daily deal. Absolutely no other way for them to honor it. Not worth the frustration when there are 2,000 other McDonald’s options.
Atmosphere: 1
Food: 1
Service: 1
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