I will start by saying I'm a fan of Nothing Bundt Cakes. I have traveled around the country and all of them are very cute and clean. Even though individually owned, their trademark looks are the same. I had a problem with a couple of orders from the Silver Spring location and was given a voucher that expired to make up for money I spent on a cake. The Operations Manager told me that just like a coupon they expire. I questioned that logic because you aren't giving me anything but instead compensating me for monies you have already been given.
Here is the response from Brandon Mezzullo: It's quite clear we are not the right fit for your needs, and it is my understanding that you have been patronizing our sister location in Bethesda as an alternative with much better results. I'm happy to know another location is able to provide the service you're looking for, and I wish you all the best moving forward.
Yassy c
Walked in on Saturday around 5 pm . Lady at the front did not address us . We spoke and said hello and in response we got “so what would you like”. Very unfriendly and will not be returning to this location . Poor poor customer service . Very upsetting because I shop at Bundt cakes a lot . But this location will not see me again.
Atmosphere: 1
Service: 1
Chanpen Tee
The cake is moist and not too sweet. It's delicious. The service is fast and friendly
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Chavez
We would like to extend our heartfelt gratitude to Katheryn, the owner from the entire team of Asesoria Americana for treating us to such delightful treats. Your generosity brought joy to our day. Thank you again for your thoughtfulness.
Atmosphere: 5
Food: 5
Service: 5
P T
I called beforehand to ask about punching stamp cards. I was informed that if I came in with my card, it would be stamped. I come in 10 minutes later only to be told that they would not stamp my card. I would have gone to another location if I was told the truth over the phone. Are you all proud to lie to your customers? I've gone to this location many times before and my card had been stamped with no issue.
Service: 1
Brian Taylor
We absolutely love the white chocolate raspberry cake and carrot cake flavors. Nice decoration options as well. Was a big hit for my wife's birthday.
rana kkhatib
?❤️
Food: 5
Service: 5
Zach Bas
Their Gluten Free Chocolate Chip Cookie cake is amazing! It's honestly better than the gluten cakes, but that might just be our preference because it's very different. Super rich, dense, but not grainy like usual gluten free baked goods. I'm afraid to ask for the nutrition on this thing because it is just SO DAMN GOOD.I do wish they had other gluten free flavors to try.
The strawberry and cream cake tasted heavenly.
Food: 5
Recommended dishes: Strawberries & Cream
Chris is always amazing and very friendly ..
Atmosphere: 5
Food: 5
Service: 5
I will start by saying I'm a fan of Nothing Bundt Cakes. I have traveled around the country and all of them are very cute and clean. Even though individually owned, their trademark looks are the same. I had a problem with a couple of orders from the Silver Spring location and was given a voucher that expired to make up for money I spent on a cake. The Operations Manager told me that just like a coupon they expire. I questioned that logic because you aren't giving me anything but instead compensating me for monies you have already been given.
Here is the response from Brandon Mezzullo:
It's quite clear we are not the right fit for your needs, and it is my understanding that you have been patronizing our sister location in Bethesda as an alternative with much better results. I'm happy to know another location is able to provide the service you're looking for, and I wish you all the best moving forward.
Walked in on Saturday around 5 pm . Lady at the front did not address us . We spoke and said hello and in response we got “so what would you like”. Very unfriendly and will not be returning to this location . Poor poor customer service . Very upsetting because I shop at Bundt cakes a lot . But this location will not see me again.
Atmosphere: 1
Service: 1
The cake is moist and not too sweet. It's delicious. The service is fast and friendly
Atmosphere: 5
Food: 5
Service: 5
We would like to extend our heartfelt gratitude to Katheryn, the owner from the entire team of Asesoria Americana for treating us to such delightful treats. Your generosity brought joy to our day. Thank you again for your thoughtfulness.
Atmosphere: 5
Food: 5
Service: 5
I called beforehand to ask about punching stamp cards. I was informed that if I came in with my card, it would be stamped. I come in 10 minutes later only to be told that they would not stamp my card. I would have gone to another location if I was told the truth over the phone. Are you all proud to lie to your customers? I've gone to this location many times before and my card had been stamped with no issue.
Service: 1
We absolutely love the white chocolate raspberry cake and carrot cake flavors. Nice decoration options as well. Was a big hit for my wife's birthday.
?❤️
Food: 5
Service: 5
Their Gluten Free Chocolate Chip Cookie cake is amazing! It's honestly better than the gluten cakes, but that might just be our preference because it's very different. Super rich, dense, but not grainy like usual gluten free baked goods. I'm afraid to ask for the nutrition on this thing because it is just SO DAMN GOOD.I do wish they had other gluten free flavors to try.
Restaurantji Recommends
I hope not being too bundt but the strawberry and creme cake was tasty. I highly recommend them for a big or small occasion. ???????
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: White Chocolate Raspberry
love the lemon cake!
We love all of their cakes and the store staff is always really nice. We order birthday and occasion cakes regularly :)
Pretty good place to go for a cake
Very moist and delicious!
Loading...