Panera Bread
12285 Tech Rd, Silver Spring
(301) 680-7940
Recent Reviews
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The general manger treated with so much disrespects he even hanged up the phone on me.
The staff is extremely friendly. But every time I do an online order via the app for something simple that doesn’t even need to be made, my order is never ready at the given time and always end up having to ask them about my order. Like almost every single time.
Pretty good location. I would go back
Poor customer service. Lack of trained management. I have been to 20 Paneras. I hope this location can improve.
Nice quiet outside on patio
Very dissappointed in my service today. Came in after reading about the new croissant toast. The woman that took my order had no idea what I was talking about, even when i told her it was advertised on the window. She made no attempt to figure out what i wanted or if they had the product.
This was terrible service and interaction to start my Easter. I will be working later and i know I will be giving proper service to those that come by!
Good selection of great food
Great service, but portions are getting smaller and smaller
A bit longer wait for our food than normal.
This was my first time comming to this location and I'm not going to lie or sugarcoat it really did not like my experience my order was not completed I ordered a sandwich with chicken, cheese and vegetables but i never got the vegetables on top of that I had to wait so long just for my order which I am pretty sure that it was just left in the back I really did not like it.
Restaurantji Recommends
Worst Panera location - slower than any fast casual restaurant I've ever been to and their ordering system doesn't work, fully doesn't transmit orders so you wait forever for food that isn't coming. Avoid this location.
They have a lot of employees but still slow to deliver my online order, whenever I went to pickup my order after it says it’s ready, I have to wait for 30 minutes or more
Ordered Breakfast, more than one employee glanced at me twice and did not offer service.
Two super friendly guys are there in the morning and they make my Thursdays with their huge smiles! Clean and pleasant.
The Panera brand has the best atmosphere. The restaurant is clear and fairly busy, as most are. The staff were bust worker bees, but pleasant and helpful.
Would eat here again.
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