Panera Bread

12285 Tech Rd, Silver Spring
(301) 680-7940

Recent Reviews

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Kenneth Lewis

Amazing service on this location. Staff are quite friendly and respectful. They go out of their way to call you and address you by name. Service and turnaround time is good too. Visit the Panera in Cherry Hill. Shout out to TJ.

Atmosphere: 5

Food: 5

Service: 5

Ross Clemens

Great place to kill time.

Atmosphere: 5

Food: 5

Service: 5

Tifani T Carnes

been a Panera fan for a while so I expect a good experience, but at this point I don’t really expect to be impressed. This particular location has become a regular spot for me. The staff there is consistently friendly and my orders are accurate 99.99% of the time. I often get veggie sandwiches and I really appreciate that they are generous with the veggies. That .01% where I did have an issue, I called and spoke with the manager Evan and he immediately offered to fix it Another manager was on duty when I went in, but there was no hassle and she went above and beyond to make it right. I’ve also encountered other managers/leads who also seem eager to just take care of you. It’s an attitude that trickles down to the cashiers, the prep and the cleaning staff as well. Because of my background, I’m pretty sensitive to customer service and I notice the extra efforts they take to make customers feel special (not just me). That said, I have to say they’ve impressed me over the past few months.

Atmosphere: 5

Food: 5

Service: 5

Rowan Guthrie-Gürsoy

We got an order to go through the app. The app showed it was ready but we weren't listed at all on the screen. We had to go and ask at the ordering/cash register area, which was inconvenient

The food was good! But we were on a time-crunch so having to take that extra step ate into that

Atmosphere: 5

Food: 5

Kehinde Fadaka

Great tasty food

Atmosphere: 5

Food: 5

Service: 5

Margaret Street

My roasted chicken, avocado bacon sandwich was absolutely delicious. Jim and I had a really nice lunch

Atmosphere: 5

Food: 5

Service: 5

Shante Sewell

I go here every morning

Atmosphere: 5

Food: 5

Service: 5

Luke Foley

So good. First off Panera food is amazing and reasonably priced. Food was fresh and it felt homemade. The service was amazing. If you had a problem they would solve it. The restaurant itself was also nice the seating and design is nice and relaxing. 5 Stars!

Atmosphere: 5

Food: 5

Service: 5

Luis Escobar

Not sure if they don’t care about the food anymore whoever is making it but this is just horrible the bread wasn’t even toasted I understand your busy but put love to the food as you’ll eat it thank you Panera

Atmosphere: 5

Food: 1

Service: 5

David Yarbrough

I was looking forward to trying the lobster roll. But the bun was stale. I guess they don’t butter it like true rolls. A few pieces of the lobster were borderline fishy. I pretty much wasted my money. I don’t recommend. But I will admit.. “What was I thinking ordering a lobster roll at Panera?”

Atmosphere: 4

Food: 1

Service: 4

George Pospisil

Great soup and salad

Pulcherie Cherie

Very very poor service, I order my salad with instructions and i got something else with no respect i let it there and leave.

LaGreta Pringle

I always like Panera. This location appeared to be short staffed but the food was still good.

Atmosphere: 5

Food: 5

Service: 5

Ashley Esibe

My recent experience with this location has been horrendous. I placed an online order for delivery at work and the person who was supposed to deliver it did not, yet the Panera app said it was delivered. I attempted to contact the store and the driver to no avail. Eventually when I did speak to someone associated with Panera, they told me to call DoorDash. I did as I was told and DoorDash arranged for me to have the order re-delivered and it was delayed again. The driver claimed that Panera didn’t make my order on time and eventually it was cancelled. I am disgruntled about my horrendous experience with this location and do not recommend ordering online from Panera, especially from Tech Road.

Atmosphere: 1

Food: 1

Service: 1

Arsema Haile

The general manger treated with so much disrespects he even hanged up the phone on me.

Atmosphere: 2

Food: 1

Service: 1

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