Quickway Japanese Hibachi

This Is Upsetting my 2nd time trying to get food from here the doors were wide open & they said it was close & even said they have no food for me but then offer me a plate thats been sitting i dont know how long I dont think its right. Definitely need better customer service. Or better closing routine so no customers come in & get the same impression like I just did.

Food does not look like the pictures. This place is like the Chipotle of Hibachi, very casual. The lo mein noodles were the worst I've ever had anywhere. It's food if you're hungry though. $10 a plate is what people are calling cheap in 2025.

Consistently the Absolute Worst service from any takeout I've ever experienced. Every time I walk in, I go to the pickup area, smiling waiting to be greeted and handed my online order. Every time, the manager and employees will look me in the face and walk off without word or even acknowledging my presence. I've asked for a bit of respect before, but I see these people are classless or ignorant.

Atmosphere: 1

Food: 2

Service: 1

Amazing taste!!!! We have been coming since 2022 and never have been disappointed!!!! They are at time limited staffing trying to perfect the many customers!!! Perhaps some have had mini run ins that haven’t exactly been best experience but trust me, there’s many franchises in the Metro area however this location’s taste is the authentic one!!!!

Atmosphere: 5

Food: 5

Service: 5

The food was very plain & gave a stomach ache hours later to both my husband and I. I prefer the location in Laurel. i’ve ate twice from this location & unsatisfied both times

Atmosphere: 4

Food: 2

Service: 4

Got food poisoning from the poke bowl. Extremely sad because I've eaten here for years with no issue.

Wonderful atmosphere, wonderful people. Me and my fiancé loved the food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Teriyaki, Teriyaki Chicken \u0026 Fried Rice

The food is really good, but the service is horrible I went there on 1/10/25 and the cashier was rude. She was rolling her eyes when I was trying to order my food, and she gave me a dirty look when ordering. She was in a bad mood because I saw her mistreating her co-workers. She was screaming at them, like she thought she was the boss or something. If you have problems at home don’t bring them at your job, like damn I didn’t do nothing to you, I was polite and nice to her, never raise my voice at her or anything. She made me feel uncomfortable and I didn’t enjoy my food afterwards. Never going back there again. Quickway hire your staff more carefully.

Atmosphere: 1

Food: 5

Service: 1

Best location in the area… fresh, hot, flavorful food. Fast service.

Recommended dishes: Stir Fry

The employees are very friendly and the service is very fast. However, I did not like the food at all. Tasted like a super cheap version of Sarku Japan, which isn’t exactly fancy cuisine either 😂. The cabbage was semi amorphous and mushy. The noodles were dry and not all that tasty. The meat was just ok. The booths in the dining area are uncomfortable since they are wood with no cushioning. The hallway to the restroom had so much stuff stacked up that I decided to wait to go elsewhere. Aside from the nice employees, this was not a good experience. I seriously doubt I’ll be back. I feel bad for the employees because they’re the only good thing about this place, but I can find better quality food for about the same price pretty much anywhere else.

Atmosphere: 1

Food: 1

Service: 5

This lady was extremely rude to my Husband and I. She have no respect at all for the customers, her rudeness made me not even want the food anymore. She refused to get me my refund back, the manager did nothing to resolve the situation nor did he apologize for her rudeness and lack of respect. Never again would I come to such a place.
She should be train how to talk to people in the United States of America.

Service: 1

Went here to order takeout at 9:22 was advised they are closed they were still cooking and refused to serve me as they close at 9:30 won't be here again.

Atmosphere: 1

Food: 1

Service: 1

Very good food, excellent portions and very friendly staff.10 out of 10

Atmosphere: 5

Food: 5

Service: 5

Tasty. Can't beat the price.

Atmosphere: 4

Food: 4

Service: 4

The staff was very friendly and helpful.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Teriyaki