Starbucks
Shopping Center, 10155 New Hampshire Avenue Hillendale, Silver Spring
(301) 439-0627
Recent Reviews
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Their coffee machine was not working but they made one hell of a cafe Americano
Atmosphere: 4
Food: 5
Service: 5
Went in at 3pm on a Saturday - out of cold brew and iced coffee. Cashier suggests an americano which I asked for iced… after a 10 minute wait I instead got a hot americano
This is not the first time, it is important for the team mostly the women to be professional. I ordered Macha latte with vanilla sirop. First they gave me Chai tea and I told the lady nope I ordered macha latte she said okay made the macha latte with no vanilla sirop this time.
That is not Starbucks we are used to
Atmosphere: 1
Food: 5
Service: 2
The wait was entirely too long. Everything else was good.
Atmosphere: 5
Food: 5
Service: 3
Very poor performance and professionalism don’t care for customer sorry
please give the staff more help, this is a very busy location. To have one person making the drinks at 7pm on a saturday honestly is cruel to the employee. The wait times are long which leads to unhappy customers & even more stressed staff from the dozens of orders one person had to make. for such a clearly profitable location they should be able to have more staff. Over 30 minutes for a drink is no fault of the person behind the counter but to management for scheduling 2 people & only having one on drink duty
Atmosphere: 3
Food: 5
Service: 3
Nice service as always. Thank you!
The filthiest bathroom I have seen and I just traveled back from NYC. My kid said it smells like the subway. Looked and smell liked it hadn't been cleaned in days if not weeks. Do better, management.
Atmosphere: 1
Food: 3
Service: 4
The weekday morning crew are fairly quick and kind if you get there early. After 9am, it will be a long wait. The afternoon crew and especially the weekend crew — Steer clear. The place is dirty with trash everywhere and bathrooms out of toilet paper. They often only have two staff working, and even if you put a mobile order through, you still will wait up to 35 minutes for a drink. I often have to go ask about it at the register even though no staff are there because it’s so egregiously slow.
Atmosphere: 3
Food: 5
Service: 3
worst starbucks in the area , white guy denied me ice water????? he said “we can’t do that anymore” ????? i can’t get water???
Atmosphere: 1
Service: 1
Restaurantji Recommends
This Starbucks has a great atmosphere and amazing service! I’d love to unwind here every evening if they could extend their hours to 10 PM
Atmosphere: 4
Food: 4
Service: 4
Standard Starbucks but I’m going to start finding another place. They make you wait on a mobile order until they are ready to serve you. Uses to just be able to go up and grab my order.
Great coffee
Atmosphere: 5
Food: 5
Service: 5
Chai latte tasted bad. Like old milk steamed.
Food: 1
Met a high school senior who’s applying to my college for an alumni interview: the staff were exceptionally friendly, which set a great atmosphere for the interview. When full, this place gets a bit loud, but most of the time it was only about 1/2-full. We had privacy and were left alone to talk for nearly three hours.
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