Starbucks
10155 New Hampshire Ave, Silver Spring
(301) 439-0627
Recent Reviews
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Waiting for 45 minutes here—might as well drive to a better location with quicker service.
Atmosphere: 1
Food: 1
Service: 1
Bathroom hasn’t been cleaned in weeks. Reeks of urine all over the floor, there’s feces all over the toilet, and vandalism all over the hand dryer. Been in gas stations cleaner than that.
Atmosphere: 1
Food: 1
Service: 1
Horrible experience on 10/20. Has to be the worst Starbucks experience ever. Very slow and incompetent staff. The line was out of the door with so many backed up orders. Never will patronize again. My drink was awful too.
Atmosphere: 1
Food: 1
Service: 1
I came Today Friday 10/18 at 8:55pm to order come drinks and the cashier edal I think that’s her name she was VERY upset I came in 5 minute before closing and was giving the nastiest attitude I was not done ordering when she left me there and when I told her I needed to order one more drink she came back and rolled her eyes . After ordering the last drink she said “ ARE YOU DONE “ I always come to thins location but will NEVER come back please talk to your employees and don’t give them night shifts if they don’t like to see customers come in your store 5 minutes before you close smh
Atmosphere: 1
Food: 1
Service: 1
The staff here is so professional and kind! The orders are made consistent and correct. The store is clean and lovely.
BUT. They are soooo slow. Be careful if this is your am stop on your way to work - you will lose time here because there is absolutely no sense of urgency.
Atmosphere: 5
Food: 5
Service: 3
The wait is absurdly long. Have been here for 30 minutes. Faster to drive out of our way to a better staffed location.
Service: 1
I can't wait for them to close down!!!! Everytime I patronize this location I always regret it! They took almost 40 minutes to make a simple frappuccino. Mind you it's not a rush hour or anything! A hot stinking mess of a store!!!
Atmosphere: 1
Food: 1
Service: 1
honestly, this place is always packed whenever i go and i understand sometimes it can be busy but everytime i go, my order takes literally around 30 minutes and can go up to an hour. never order in person and always order online by around 30 minutes because they take their sweet time. so if ur impatient i dont recommend this place because so much time is wasted just for a drink that can be made in 3 minutes. either the employees work slow or its always packed but from what ive seen so far the employees definitely take their sweet time. so much time is wasted out of peoples days just for waiting. if you do go here place an online order 30 minutes before u arrive i will guarantee you your order will be made fresh as new and not sitting there because if not you will be waiting there for over 30 minutes for ur drink.
Atmosphere: 1
Food: 5
Service: 1
I really like this place and its products. The problem is how little staff they have to serve them, which makes them slow. We need to improve on that.
This Starbucks has become my go-to spot for a quick caffeine fix and a cozy atmosphere. The baristas are always friendly and efficient, even during the busiest hours. I love how they remember my usual order and greet me with a smile. The coffee itself is consistently delicious, and I appreciate the variety of options available, from classic brews to seasonal specialties. The food selection is also quite impressive, with tasty pastries and sandwiches perfect for a quick bite. The interior of the store is always clean and inviting, with comfortable seating and a warm ambiance. Whether I'm grabbing a coffee to go or settling in for a study session, Starbucks always delivers a positive experience.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
The place was packed and I was very happy with my experience. I was looking for a sugar free frappe and they took the time to work with me to get it just right. It was very much appreciated! I'll return when I'm back in the area!
Dietary restrictions: Keto
Atmosphere: 5
Food: 5
Service: 5
Very slow mobile ordered placed online when I arrived it was not ready. 5 associate behind the counter no sense of urgency, didn’t greet you when you came in, and did not thank me when I walked out. They only pleasant thing was the gentleman who doesn’t even work there who opens the door for you as your coming in and going out.
Atmosphere: 5
Service: 1
The location itself is good but the bathroom was dirty and smelled worse than a porta potty after a concert.
Atmosphere: 2
Food: 4
Service: 4
This day, Monday, May 20, 2:00 pm, I visited the store, I ordered my drink through the application, I waited 16 minutes and asked for my drink. The black woman, with her trashy manner, didn't know what to say to me. The manager was trash, just like she did. Indifferent, you can check the camera, that's why I set the time and date, the tardiness doesn't affect me, your way of being bothers me, if your job doesn't suit you, you can look for another one. ??
I love this coffee
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