Subway
13869 Outlet Dr, Silver Spring
(240) 970-5880
Recent Reviews
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Ordered a sub online, realized I wanted a drink from there only for her to say $4.09 with a straight face. Why is a large fountain drink $4.09? I'll be damned! Kindly declined and drove to McDonald's to spend $2.01. I'm not cheap, I'll just be damned!
As far as my sub, why is it salty??? Yeah nope, I'll drive somewhere else next time. Thank you, but no thank you.
Atmosphere: 1
Food: 1
Service: 1
I have been to this location a couple times and have witnessed and now experienced for myself the terrible customer service by the owners!!!! Very rude and disrespectful!!! I will not be spending my money at this establishment ever again!! To make a paying customer feel like they have to defend themselves against an establishment is utter disgrace!!!! If I order something I expected it, if you cannot not provide the service/food that you say you have fix the problem!! To tell me to read “English” is discrimination at its finest!!! I will not stop here because this treatment was unacceptable and needs to be handled immediately!!
Atmosphere: 1
Food: 4
Service: 1
Talk to the manager because they put a lot of salt in my samwich and she was very rude she did not want to fix my order spend 17.50 for my lunch and I had to throw it in the trash I do not return to this place rude all the employees
Atmosphere: 1
Food: 1
Service: 1
Talk to the manager because they put a lot of salt in my samwich and she was very rude she did not want to fix my order spend 17.50 for my lunch and I had to throw it in the trash I do not return to this place rude all the employees
Atmosphere: 1
Food: 1
Service: 1
I love Subway.
Atmosphere: 5
Food: 5
Service: 5
Unless you're going in to order where you can watch them, don't bother ordering online. Every single time I have ordered online for pick up they mess up the order. Adding things I never asked for, and not including things I did ask for. Last time I actually brought the food back, asked for a refund and just got McDonald's because I was so frustrated even after they offered to remake it. This time both sandwiches I ordered were made crazy. I don't know if they can't read or are dyslexic or what. I ordered flat bread bmt, with pickles, lettuce, tomato, mayo, oil vin, pepper jack cheese, spinach. They made it on regular bread, no mayo, no oil vin, added cucumbers, American cheese. Won't be giving them any of my business, go to Jersey Mikes instead!
Atmosphere: 4
Food: 3
Service: 1
Extremely rude customer service. One of the workers seemed liked she didn’t even want to be there. Attitude was disgusting.
Atmosphere: 1
Food: 1
Service: 1
I enjoy this subway very much , it’s very relaxing and nice staff. Just be ready to be patient
Kid-friendliness: Very friendly, and toddler approved
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Tuna
Excellent
Great subs
Restaurantji Recommends
As always clean and nice staff!
Atmosphere: 5
Food: 5
Service: 5
They don’t listen I said toast the bread then add tuna she did exactly what I said not to do now I got a hot tuna sandwich don’t let the young Spanish girl make your sandwich she clear had comprehension problems
Staffs were good.. they had veg patties which is good.. but vegetables were very stale and didnt look fresh or good at all
The space is well maintained and clean. The staff is pleasant, attentive, and provides good service. I wasn't into the new menu options and went with the classic tuna sub meal. The tuna was fresh and love those chocolate chip cookies.
Atmosphere: 4
Food: 4
Service: 5
But the app needs work to make it easier to order..and all options ..like toasted etc..
Atmosphere: 5
Food: 5
Service: 5
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