Female employees provide terrible service and speak badly.
Service: 1
Dr. L. Owens
Both employees were super nice and personable. Sandwiches were made correctly and were fresh.
Atmosphere: 5
Food: 5
Service: 5
Torta Solial Noubangombé
Don’t waste your time, money and energy going there. There are plenty other subways, and this one shouldn’t even be on your list. I went there today, Friday, Sep 27th , at around 4pm. There was only one customer ordering, and a lady serving. I waited for almost 10min, for her to say “yes?” I started by saying hi, she didn’t respond. I told her I wanted number 31, I even repeated myself. She was paying 0 attention to me and end up doing something else. She didn’t even made my food and started serving another woman that came after me. The woman didn’t want to be served first, she pointed at me and told the worker I was there before. She ignored it and just continued what she was doing. I waited again, and finally she took my bread off the oven. It didn’t have the steak, or the cheese sauce, or the green peppers like number 31. I asked her if that was the number 31. She started yelling at me and saying you ordered 30. I told her my order was 31, maybe she didn’t heard . At that moment, she just took the bread, dumped it in the microwave behind her and started taking another order. She didn’t even apologize or try to fix her mistakes. She continued taking the ladies orders as if I was invisible. I wasted a few more minutes waiting, thinking she might fix my order, but she didn’t. I left without ordering anything else. This is for sure my last time going to that precise subway. You should also avoid it at all cost.
Atmosphere: 1
Food: 1
Service: 1
djcandle
I am a Wheaton native and I’ve lived with this subway for years. This is by far as bad as it gets and that’s including the era of the rudest south Asian woman imaginable running this place. The standards are god awful and the only saving grace is one young man who runs the place on his own on Sundays. He is what you call class. Every other day however is an absolute nightmare and I’m ashamed to have this in my neighborhood. Corporate needs to do something about this because this is unacceptable. These workers simply do not care about their customers.
Food: 4
Kathy Ramirez
It was getting better
Atmosphere: 5
Food: 5
Service: 5
Hernan Sanchez
Terrible service, it's 9:27pm and they close at 10pm, and the white employee rushing me said that if I was going to order it to be done quickly, it would already close when I had 1 customer serving, I don't understand the attitude of these people
Dana Robinson
The tip part got me s.m.
Atmosphere: 4
Food: 5
Service: 5
Kadiatu Kamara
My very first time at this location and it will definitely be the last. If I can rate this place 0, I will definitely do so. Terrible customer service. I asked the lady for a cup for water and she REFUSED. I politely return my order (thank goodness I haven’t pay for the second order yet) and am never going back.
Atmosphere: 1
Food: 1
Service: 1
Isidro armando Martinez Ramírez
The food is very good, the only thing is that the person who serves you is very terrible and disgusting, she is a girl who serves you very badly. I from Malagana hope that this comment is seen by the owners so that this bad service improves, thank you
Atmosphere: 3
Food: 5
Service: 1
Capital Sky Eye Media
Clean dining room and good service This location is in the Glenmont shopping center in the corner near the arcade
Vegetarian options: Make your own veggie sub or wrap
I made an order through the app and ordered 3 subs which 2 were the exact same but the third one had non-spicy things because I am currently breastfeeding, the lady working gave me 3 of the exact same subs and when I went back to the store with the un eaten sandwich and explained it to her she got rude and tried arguing back trying to say that she made them correctly and embarrassing me in front of other customers acting like I was complaining for no reason and when she asked me to point out which order I was talking about it’s like she didn’t understand what I was trying to tell her, she made it a big deal about making my correct order and rudely threw the sandwich I have back away and made my sandwich the correct way but with a nasty attitude, throwing the toppings or what not. I paid for my food, she didn’t give me my food for free. Worst customer service ever.
Atmosphere: 2
Food: 4
Service: 1
Emilio Urias
Excellent service now with the new staff.
I was attended to by Lily and The food is fresher, you are greeted in a very friendly manner and you enjoy your food if you wish to eat there. Anyway, now I recommend this place again.
An excellent service now with the new staff.
I was attended by Lily and The food is fresh you are received in a very friendly way and you enjoy your food if you want to eat in the place.
now again recommended this place.
Atmosphere: 5
Food: 5
Service: 5
VeriVeronika
HIRE MORE WORKERS!!!! Y'all really had one poor lady during the start of a ducking lunch rush?!?!?The service was great and so was the food. She's doing a great job considering the amount of pressure i can imagine she's under... I felt so bad for how overworked she must be. She was fast and on top of everything but dude- one human being can only do so much!!!! Give whoever served me a raise and more help...
Atmosphere: 1
Food: 5
Service: 5
Delmis Cruz
This restaurant is clean, employees are quick and service is fast. Looks like after changed in management everything is good. I would suggest this place .
Lilly Villatoro
This place very clean, employees working here are very friendly and gives prompt service. I would recommend this place.
Female employees provide terrible service and speak badly.
Service: 1
Both employees were super nice and personable. Sandwiches were made correctly and were fresh.
Atmosphere: 5
Food: 5
Service: 5
Don’t waste your time, money and energy going there. There are plenty other subways, and this one shouldn’t even be on your list. I went there today, Friday, Sep 27th , at around 4pm. There was only one customer ordering, and a lady serving. I waited for almost 10min, for her to say “yes?” I started by saying hi, she didn’t respond. I told her I wanted number 31, I even repeated myself. She was paying 0 attention to me and end up doing something else. She didn’t even made my food and started serving another woman that came after me. The woman didn’t want to be served first, she pointed at me and told the worker I was there before. She ignored it and just continued what she was doing. I waited again, and finally she took my bread off the oven. It didn’t have the steak, or the cheese sauce, or the green peppers like number 31. I asked her if that was the number 31. She started yelling at me and saying you ordered 30. I told her my order was 31, maybe she didn’t heard . At that moment, she just took the bread, dumped it in the microwave behind her and started taking another order. She didn’t even apologize or try to fix her mistakes. She continued taking the ladies orders as if I was invisible. I wasted a few more minutes waiting, thinking she might fix my order, but she didn’t. I left without ordering anything else. This is for sure my last time going to that precise subway.
You should also avoid it at all cost.
Atmosphere: 1
Food: 1
Service: 1
I am a Wheaton native and I’ve lived with this subway for years. This is by far as bad as it gets and that’s including the era of the rudest south Asian woman imaginable running this place. The standards are god awful and the only saving grace is one young man who runs the place on his own on Sundays. He is what you call class. Every other day however is an absolute nightmare and I’m ashamed to have this in my neighborhood. Corporate needs to do something about this because this is unacceptable. These workers simply do not care about their customers.
Food: 4
It was getting better
Atmosphere: 5
Food: 5
Service: 5
Terrible service, it's 9:27pm and they close at 10pm, and the white employee rushing me said that if I was going to order it to be done quickly, it would already close when I had 1 customer serving, I don't understand the attitude of these people
The tip part got me s.m.
Atmosphere: 4
Food: 5
Service: 5
My very first time at this location and it will definitely be the last. If I can rate this place 0, I will definitely do so. Terrible customer service. I asked the lady for a cup for water and she REFUSED. I politely return my order (thank goodness I haven’t pay for the second order yet) and am never going back.
Atmosphere: 1
Food: 1
Service: 1
The food is very good, the only thing is that the person who serves you is very terrible and disgusting, she is a girl who serves you very badly. I from Malagana hope that this comment is seen by the owners so that this bad service improves, thank you
Atmosphere: 3
Food: 5
Service: 1
Clean dining room and good service This location is in the Glenmont shopping center in the corner near the arcade
Vegetarian options: Make your own veggie sub or wrap
Parking: Shopping center parking lot
Kid-friendliness: Good for kids
Wheelchair accessibility: Easily accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Philly
Restaurantji Recommends
I made an order through the app and ordered 3 subs which 2 were the exact same but the third one had non-spicy things because I am currently breastfeeding, the lady working gave me 3 of the exact same subs and when I went back to the store with the un eaten sandwich and explained it to her she got rude and tried arguing back trying to say that she made them correctly and embarrassing me in front of other customers acting like I was complaining for no reason and when she asked me to point out which order I was talking about it’s like she didn’t understand what I was trying to tell her, she made it a big deal about making my correct order and rudely threw the sandwich I have back away and made my sandwich the correct way but with a nasty attitude, throwing the toppings or what not. I paid for my food, she didn’t give me my food for free. Worst customer service ever.
Atmosphere: 2
Food: 4
Service: 1
Excellent service now with the new staff.
I was attended to by Lily and
The food is fresher, you are greeted in a very friendly manner and you enjoy your food if you wish to eat there.
Anyway, now I recommend this place again.
An excellent service now with the new staff.
I was attended by Lily and
The food is fresh you are received in a very friendly way and you enjoy your food if you want to eat in the place.
now again recommended this place.
Atmosphere: 5
Food: 5
Service: 5
HIRE MORE WORKERS!!!! Y'all really had one poor lady during the start of a ducking lunch rush?!?!?The service was great and so was the food. She's doing a great job considering the amount of pressure i can imagine she's under... I felt so bad for how overworked she must be. She was fast and on top of everything but dude- one human being can only do so much!!!! Give whoever served me a raise and more help...
Atmosphere: 1
Food: 5
Service: 5
This restaurant is clean, employees are quick and service is fast. Looks like after changed in management everything is good. I would suggest this place .
This place very clean, employees working here are very friendly and gives prompt service. I would recommend this place.
Loading...