the lady around 12:00 AM on June 1st didn’t understand i wanted BACONATOR FRIES NOT THE SANDWICH. And on top of that the other employees were being talking smack thru the window. so bad on them
Muzemil Mohammed
The woman’s works at kitchen very rude After I finished my meal I was trying to ask to use the restroom The woman steered at me and what do you need she was very rude.it was evenings shifts. Actually the people work morning shift the customer service is much better
T dj
This Wendy's is nasty and them funky Wendy's people they give you old fries and baconator the look nasty don't go in the drive thru go inside to see what they do in the kitchen
Peniele Fouetta
The order was incorrect, poorly prepared, and delivered late. On top of that, the quality of the food was unacceptable. It’s frustrating to pay for something that arrives cold, missing items, and clearly made with little care.
As a loyal customer, I expected better service and attention to detail. Unfortunately, this experience has made me seriously reconsider ordering from your restaurant again.
Lida
Every time I order from them they always get my order right and take so long to deliver and every single time I've ordered they always mess up everything they never give me the sauce I ordered or the drink I ordered and they always forget something terrible service
Mirae Guyomar
Life expectancy is a thing 🤷🏻♀️ sorry bros, I’ll miss ya
Charles Rivera
The staff were nasty and the food was cold never again
mike
It takes forever to get your food. Even if you place an order online, the store won’t start preparing it until you are physically in the store！
Toni
I Haven't been to a Wendy's in a very long time but I decided I'd give it a whirl. It wasn't a bad visit; the establishment was clean including the rest rooms. This Wendy's had security so when 2 young men started getting soda refills in their own bottles, an employee asked what are you doing, the 2 young men started to give her a little bit of grief and there was security. No commotion made; kept low key. I bought a wrap; the ingredients were fresh. It was tasty but it wasn't wrapped very tightly so it fell apart 😞. It was very nice to eat in peace!
gregory bryce
Chili cheese fries are amazing they always make them so good and the frosty is the reason I go I'm in love with the frosty.
I appreciate that they claim to have never frozen beef for their hamburgers.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Dave's Combo
Asif Noorani
I used to frequently visit this Wendy’s as it was closest to my house, but stopped going as i lost my appetite due to bad service. The older indian man who is at the pickup window is very rude and lacks decent service qualities. Never smiles, says you’re welcome, or apologizes when he messes up your order. The rest of the staff is great, and always delivers service with a smile. I go to the Flower Hill or Rockville Pike location now as the people there are much easier to deal with and i can enjoy my food without having to deal with someone who clearly hates being at their job.
Atmosphere: 2
Food: 4
Service: 1
John Throneberry
I used the drive-thru and ordered a baconator combo meal. The meal i received had inadequate amounts of bacon. 2 slices. The service was bad as the guy basically threw the food at me with no courtesy at all. Like he was doing me a favor by working there. They will never get my buisness again.
Atmosphere: 1
Food: 1
Service: 1
Felix Norwood
The new manager Claire helped my family including my elderly mom and dad, siblings,neices, nephew and me get exactly what we were craving. The menu seemed less overwhelming when she broke it down and made it simpler. We also purchased 3 boo books for free desserts. I haven't had service this good. Thank you.
Atmosphere: 5
Food: 4
Service: 5
animated_ boy
Everytime I have to opportunity, I always go to this Wendy's! At this location, they have the most friendly staff members and a great ambiance. They never let you wait more than 5 minutes for your order depending what you get!
Kid-friendliness: They have a lot of meals for kids
the lady around 12:00 AM on June 1st didn’t understand i wanted BACONATOR FRIES NOT THE SANDWICH. And on top of that the other employees were being talking smack thru the window. so bad on them
The woman’s works at kitchen very rude
After I finished my meal
I was trying to ask to use the restroom
The woman steered at me and what do you need she was very rude.it was evenings shifts.
Actually the people work morning shift the customer service is much better
This Wendy's is nasty and them funky Wendy's people they give you old fries and baconator the look nasty don't go in the drive thru go inside to see what they do in the kitchen
The order was incorrect, poorly prepared, and delivered late. On top of that, the quality of the food was unacceptable. It’s frustrating to pay for something that arrives cold, missing items, and clearly made with little care.
As a loyal customer, I expected better service and attention to detail. Unfortunately, this experience has made me seriously reconsider ordering from your restaurant again.
Every time I order from them they always get my order right and take so long to deliver and every single time I've ordered they always mess up everything they never give me the sauce I ordered or the drink I ordered and they always forget something terrible service
Life expectancy is a thing 🤷🏻♀️ sorry bros, I’ll miss ya
The staff were nasty and the food was cold never again
It takes forever to get your food. Even if you place an order online, the store won’t start preparing it until you are physically in the store！
I Haven't been to a Wendy's in a very long time but I decided I'd give it a whirl.
It wasn't a bad visit; the establishment was clean including the rest rooms. This Wendy's had security so when 2 young men started getting soda refills in their own bottles, an employee asked what are you doing, the 2 young men started to give her a little bit of grief and there was security. No commotion made; kept low key.
I bought a wrap; the ingredients were fresh. It was tasty but it wasn't wrapped very tightly so it fell apart 😞.
It was very nice to eat in peace!
Chili cheese fries are amazing they always make them so good and the frosty is the reason I go I'm in love with the frosty.
Restaurantji Recommends
I appreciate that they claim to have never frozen beef for their hamburgers.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Dave's Combo
I used to frequently visit this Wendy’s as it was closest to my house, but stopped going as i lost my appetite due to bad service. The older indian man who is at the pickup window is very rude and lacks decent service qualities. Never smiles, says you’re welcome, or apologizes when he messes up your order. The rest of the staff is great, and always delivers service with a smile. I go to the Flower Hill or Rockville Pike location now as the people there are much easier to deal with and i can enjoy my food without having to deal with someone who clearly hates being at their job.
Atmosphere: 2
Food: 4
Service: 1
I used the drive-thru and ordered a baconator combo meal. The meal i received had inadequate amounts of bacon. 2 slices. The service was bad as the guy basically threw the food at me with no courtesy at all. Like he was doing me a favor by working there. They will never get my buisness again.
Atmosphere: 1
Food: 1
Service: 1
The new manager Claire helped my family including my elderly mom and dad, siblings,neices, nephew and me get exactly what we were craving. The menu seemed less overwhelming when she broke it down and made it simpler. We also purchased 3 boo books for free desserts. I haven't had service this good. Thank you.
Atmosphere: 5
Food: 4
Service: 5
Everytime I have to opportunity, I always go to this Wendy's! At this location, they have the most friendly staff members and a great ambiance. They never let you wait more than 5 minutes for your order depending what you get!
Kid-friendliness: They have a lot of meals for kids
Atmosphere: 5
Food: 5
Service: 5
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