I visited to place an order for multiple subs but was informed there would be a 5-minute or longer wait before I could even place my order because both employees were focused solely on preparing online orders. While I understand the importance of fulfilling online orders, it would seem more efficient to designate one employee for online orders and the other to assist walk-in customers. This approach would ensure a more balanced and satisfactory customer experience. Unfortunately, this lack of consideration for walk-in customers reflects poor customer service, and I will be taking my business elsewhere.
Atmosphere: 1
Food: 3
Service: 1
Ryan Norris
Not sure what's up with these reviews. The employees here are all pretty chill. I asked for extra mayo one time and my man said "By all means" and loaded me UP. Cool dude right there! - They were out of steak one time before close so I just got something else. No biggie. I mean, it's a Subway y'all. I'm not here for top notch food and service. I'm here because I don't want to buy bread and lunchmeat at the store lol
Atmosphere: 5
Food: 4
Service: 4
Yvonne Mccamman
Solomons subway is awful, the employees need training on the menu and customer service, also they need someone to do better at ordering their supplies. It seems the past few times I've gone in they've been out of stuff and tonight the employee was rude after I asked for tomatoes on my sandwich and she said they were out, I then mentioned the for mentioned ordering and she told me, there's a grocery store next door!! Are you kidding me! Horrible place. Needs a complete overhaul of employees.
Atmosphere: 5
Food: 2
Service: 1
Tina Nicholson
Clean store And the manager Kelly is amazing
Atmosphere: 5
Food: 5
Service: 5
Slank〽an
They never have anything in stock it’s so bad
Atmosphere: 1
Food: 1
Service: 1
S (S)
Hello? Walked in and no one's in the store. Called the number to see if someone would come out and nothing. Waited 5 minutes then left.
Service: 1
Mone’t
I’ve gotten better service and quality of food from other subways in the county. Asked for extra on my sandwich and got little to nothing on my sandwich. If the person wasn’t busy entertaining a group of men that weren’t placing an order maybe my sandwich would have been made correctly who knows. 10/10 wouldn’t recommend.
Atmosphere: 1
Food: 1
Service: 1
Alexus Battle
The attitude from the store employee is wild first no name tag to even accurately name the employee … no hair net on with hair dangling over top of my food …. I ordered pick up from subway app . Instead of calling and letting me know they were out of wraps they waited until I got in store …. I’m unsure if he was the only one working but he needs a reality check on the attitude I didn’t make you to work at subway. Never again . Maybe re training on customer service will help this location.
Atmosphere: 1
Food: 1
Service: 1
Sharon Johnston
WORST Subway ever. All the employees need to be replaced immediately or shut the place down. So sorry that I inconvenienced you when I came in to order food. Extremely rude.....every time. Please spread the word how bad the employees are at this location.
Service: 1
Robin Sizemore
I walked in. No one in sight. The lady I thought was a customer, was the employee. I paid 10 bucks for a salad. See picture. Horrible service. Salad that don't even qualify for salads. I will not rerurn.return. This is suppose to be a BMT with lettuce, tomato, cheese, onions, olives. DO NOT recommend.
WORST Subway ever. All the employees need to be replaced immediately or shut the place down. So sorry that I inconvenienced you when I came in to order food. Extremely rude.....every time. Please spread the word how bad the employees are at this location.
Service: 1
Joe Henderson
This subway is absolutely foul from its employees to the food. I had ordered two sandwich for people with allergies. When i picked up my order it was all wrong, despite having every ingredient on the receipt. The employees are not able to identify bread. This staff is LAZY, and ready to close an hour and thirty minutes before their actual closing time. This location is inconsiderate and trashy. You are better off getting subway from walmart, and that is always a hard no from me. When asking for help they will send you in loopholes. Denying you a refund when numerous things are wrong. I am not the type to leave reviews but this was a truly terrible experience.
Dietary restrictions: This location does not follow dietary restrictions
Atmosphere: 1
Food: 1
Service: 1
Heather Brady
This Subway is foul!! Atrocious customer service. One worker must have been making an online order. He never said “be with you in a minute.” Two other workers doing something in back. The same never said “sorry, be with you in a minute.” We stood there for 5 minutes like we were invisible.” ………ghetto!!! Walked out.
Service: 1
Wayne Carter
I USE to be a regular here until things went downhill very quickly. This subway is Absolutely GROSS. ESPECIALLY WHEN THE STORE MANAGER (aka blonde greasy ponytail) KELLY (FAUGHT) WHEN SHE IS MARRIED WHEN SHE IS NOT MARRIED ITS KELLY (TAYLOR) ALL DEPENDS ON WHO SHES TALKING TO....POINT BLANK SHE IS A ACTIVE DRUG ADDICT. I ALONG WITH PLENTY OF OTHERS HAVE WATCHED HER FALL ASLEEP WHILE MAKING FOOD. PEOPLE EVEN HAVE VIDEO OF THIS!!!! YUCK. NEVER EVER WOULD I RECOMMEND THIS DUMP TO ANYONE. THE DISTRICT MANAGER.. I THINK HIS NAME IS NADISH... KNOWS ALL OF THIS. BUT HE JUST COMES TO "FIX" HER NUMBERS THAT ARE ALWAYS WRONG. INSTEAD OF FIXING ANY REAL OBVIOUS ISSUES. WHICH HE HAS CONTIUED TO DO FOR YEARS. I GUESS ITS A SECRET!?!?!????
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: The Beast
Perfume & Me
They are ALWAYS out of ingredients. I can't get a complete meal ever!
I visited to place an order for multiple subs but was informed there would be a 5-minute or longer wait before I could even place my order because both employees were focused solely on preparing online orders. While I understand the importance of fulfilling online orders, it would seem more efficient to designate one employee for online orders and the other to assist walk-in customers. This approach would ensure a more balanced and satisfactory customer experience. Unfortunately, this lack of consideration for walk-in customers reflects poor customer service, and I will be taking my business elsewhere.
Atmosphere: 1
Food: 3
Service: 1
Not sure what's up with these reviews. The employees here are all pretty chill. I asked for extra mayo one time and my man said "By all means" and loaded me UP. Cool dude right there! - They were out of steak one time before close so I just got something else. No biggie. I mean, it's a Subway y'all. I'm not here for top notch food and service. I'm here because I don't want to buy bread and lunchmeat at the store lol
Atmosphere: 5
Food: 4
Service: 4
Solomons subway is awful, the employees need training on the menu and customer service, also they need someone to do better at ordering their supplies. It seems the past few times I've gone in they've been out of stuff and tonight the employee was rude after I asked for tomatoes on my sandwich and she said they were out, I then mentioned the for mentioned ordering and she told me, there's a grocery store next door!! Are you kidding me! Horrible place. Needs a complete overhaul of employees.
Atmosphere: 5
Food: 2
Service: 1
Clean store And the manager Kelly is amazing
Atmosphere: 5
Food: 5
Service: 5
They never have anything in stock it’s so bad
Atmosphere: 1
Food: 1
Service: 1
Hello? Walked in and no one's in the store. Called the number to see if someone would come out and nothing. Waited 5 minutes then left.
Service: 1
I’ve gotten better service and quality of food from other subways in the county. Asked for extra on my sandwich and got little to nothing on my sandwich. If the person wasn’t busy entertaining a group of men that weren’t placing an order maybe my sandwich would have been made correctly who knows. 10/10 wouldn’t recommend.
Atmosphere: 1
Food: 1
Service: 1
The attitude from the store employee is wild first no name tag to even accurately name the employee … no hair net on with hair dangling over top of my food …. I ordered pick up from subway app . Instead of calling and letting me know they were out of wraps they waited until I got in store …. I’m unsure if he was the only one working but he needs a reality check on the attitude I didn’t make you to work at subway. Never again . Maybe re training on customer service will help this location.
Atmosphere: 1
Food: 1
Service: 1
WORST Subway ever. All the employees need to be replaced immediately or shut the place down. So sorry that I inconvenienced you when I came in to order food. Extremely rude.....every time. Please spread the word how bad the employees are at this location.
Service: 1
I walked in. No one in sight. The lady I thought was a customer, was the employee. I paid 10 bucks for a salad. See picture. Horrible service. Salad that don't even qualify for salads. I will not rerurn.return. This is suppose to be a BMT with lettuce, tomato, cheese, onions, olives. DO NOT recommend.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
WORST Subway ever. All the employees need to be replaced immediately or shut the place down. So sorry that I inconvenienced you when I came in to order food. Extremely rude.....every time. Please spread the word how bad the employees are at this location.
Service: 1
This subway is absolutely foul from its employees to the food. I had ordered two sandwich for people with allergies. When i picked up my order it was all wrong, despite having every ingredient on the receipt. The employees are not able to identify bread. This staff is LAZY, and ready to close an hour and thirty minutes before their actual closing time. This location is inconsiderate and trashy. You are better off getting subway from walmart, and that is always a hard no from me. When asking for help they will send you in loopholes. Denying you a refund when numerous things are wrong. I am not the type to leave reviews but this was a truly terrible experience.
Dietary restrictions: This location does not follow dietary restrictions
Atmosphere: 1
Food: 1
Service: 1
This Subway is foul!! Atrocious customer service. One worker must have been making an online order. He never said “be with you in a minute.” Two other workers doing something in back. The same never said “sorry, be with you in a minute.” We stood there for 5 minutes like we were invisible.” ………ghetto!!! Walked out.
Service: 1
I USE to be a regular here until things went downhill very quickly. This subway is Absolutely GROSS. ESPECIALLY WHEN THE STORE MANAGER (aka blonde greasy ponytail) KELLY (FAUGHT) WHEN SHE IS MARRIED WHEN SHE IS NOT MARRIED ITS KELLY (TAYLOR) ALL DEPENDS ON WHO SHES TALKING TO....POINT BLANK SHE IS A ACTIVE DRUG ADDICT. I ALONG WITH PLENTY OF OTHERS HAVE WATCHED HER FALL ASLEEP WHILE MAKING FOOD. PEOPLE EVEN HAVE VIDEO OF THIS!!!! YUCK. NEVER EVER WOULD I RECOMMEND THIS DUMP TO ANYONE. THE DISTRICT MANAGER.. I THINK HIS NAME IS NADISH... KNOWS ALL OF THIS. BUT HE JUST COMES TO "FIX" HER NUMBERS THAT ARE ALWAYS WRONG. INSTEAD OF FIXING ANY REAL OBVIOUS ISSUES. WHICH HE HAS CONTIUED TO DO FOR YEARS. I GUESS ITS A SECRET!?!?!????
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: The Beast
They are ALWAYS out of ingredients. I can't get a complete meal ever!
Atmosphere: 3
Food: 3
Service: 5
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