Stopped going to this location due to when I order a Dunkin’ midnight coffee I received a regular. Gave them the benefit of a mistake several time but they still doing it. Why not say you don’t have it!! WONT GO AGAIN!!
Service: 1
James
Pulled in at 5:45 PM to order a frozen coffee and was informed their machine apparently wasn't working. Probably something that Should be prioritized and fixed, considering a half of their drink menu is frozen items…
The Chapman Channel
One of my favorite Dunkin’ to go to. Always polite Customer service. Ordering through the app is easy and most of my orders have been correct! On the rare occasion my coffee has not been right, Dunkin issues a refund or free coffee.
Atmosphere: 5
Food: 5
Service: 5
Joanne McLaughlin
Always seem to be short staffed. Only one employee working inside and drive thru so service is a bit slower in the afternoon. Food is always made to order.
Parking: Very small lot for the amount of stores in that area.
Atmosphere: 4
Food: 3
Service: 3
Jesse Hanselman
Online and on their door, it’s posted that they’re open til 8pm.. Yet the doors are locked and there’s nobody visible by 7pm…
Clarification would be appreciated 👍🏼
Tiffany Hardesty
I absolutely love this place! I have been coming here for years! You don’t get many places these days with customer service but this place is outstanding! A lot of the staff knows my drink, what my kids like and they always make sure to put a smile on my kids face!! If I don’t have them with me they ask about them! I have had maybe one issue with this location but the manager fixed it right away! He is always helping in the mornings sometimes in the afternoons! As an assistant manager myself I know how fast food can be stressful and they never show it! Would definitely recommend this Dunkin to anyone!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pumpkin Muffin
Robert Cummins
Great donuts fast service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dozen Donuts
Gonzalo Pereira
I love this DD location. Super friendly & quick.
Atmosphere: 5
Food: 5
Service: 5
Gaby Shenot
I come to this Dunkin every morning and the staff is so friendly, kind, and helpful! Makes my day when I see them!
Atmosphere: 5
Food: 5
Service: 5
Tanya D
I love this Dunkin. I order ahead on my app a lot and my order is always correct and ready when I arrive. Also, the customer service is great. Very courteous and always pleasant. My coffee run choice and good for a quick breakfast bite for me.
I have been coming to this Dunkin Donuts for years and I always place my order through the app. My items are always ready and prepared when I pull up. The store manager and the employees who are young, are always nice and courteous. My coffee tastes perfect each time!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Blend
Erin Perez
Solid customer service and beverages. My only gripe is that when I order light ice, I still get the usual amount.
Atmosphere: 5
Food: 4
Service: 4
Eve Walker
Great service!
Atmosphere: 5
Food: 5
Service: 4
Mariama Deen
This location has the worst customer service, particularly from an employee named Sia (a Middle Eastern or Indian man). He was extremely rude and disrespectful, rushing my order to the point that I couldn't even place it. When I tried to discuss the issue in the store, he claimed that each order must be completed in 15 seconds or less, regardless of size, and cut me off abruptly. He even cut off a piece of paper with the store information on it and told me he didn't care if I called management, all in an aggressive and rude manner. I've been coming to this Dunkin' Donuts for over five years, but after today, I won't be returning.
L.E. Wright
I absolutely love large black coffee and the chocolate chip banana bread. My daughter loves the snacken bacon and the breakfast epanadas with a large hot chocolate or apple juice. Service is fast and polite
Parking: This place sits in an area near a grocery store, so there is parking all around might be a little tight in front of the actual dunkin', but it's free all around
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Sausage and Cheese, Wake-Up Wrap - Egg and Cheese, Bagels, Grilled Cheese, Donuts
Stopped going to this location due to when I order a Dunkin’ midnight coffee I received a regular. Gave them the benefit of a mistake several time but they still doing it. Why not say you don’t have it!! WONT GO AGAIN!!
Service: 1
Pulled in at 5:45 PM to order a frozen coffee and was informed their machine apparently wasn't working. Probably something that Should be prioritized and fixed, considering a half of their drink menu is frozen items…
One of my favorite Dunkin’ to go to. Always polite Customer service. Ordering through the app is easy and most of my orders have been correct! On the rare occasion my coffee has not been right, Dunkin issues a refund or free coffee.
Atmosphere: 5
Food: 5
Service: 5
Always seem to be short staffed. Only one employee working inside and drive thru so service is a bit slower in the afternoon. Food is always made to order.
Parking: Very small lot for the amount of stores in that area.
Atmosphere: 4
Food: 3
Service: 3
Online and on their door, it’s posted that they’re open til 8pm.. Yet the doors are locked and there’s nobody visible by 7pm…
Clarification would be appreciated 👍🏼
I absolutely love this place! I have been coming here for years! You don’t get many places these days with customer service but this place is outstanding! A lot of the staff knows my drink, what my kids like and they always make sure to put a smile on my kids face!! If I don’t have them with me they ask about them! I have had maybe one issue with this location but the manager fixed it right away! He is always helping in the mornings sometimes in the afternoons! As an assistant manager myself I know how fast food can be stressful and they never show it! Would definitely recommend this Dunkin to anyone!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pumpkin Muffin
Great donuts fast service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dozen Donuts
I love this DD location. Super friendly & quick.
Atmosphere: 5
Food: 5
Service: 5
I come to this Dunkin every morning and the staff is so friendly, kind, and helpful! Makes my day when I see them!
Atmosphere: 5
Food: 5
Service: 5
I love this Dunkin. I order ahead on my app a lot and my order is always correct and ready when I arrive. Also, the customer service is great. Very courteous and always pleasant. My coffee run choice and good for a quick breakfast bite for me.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I have been coming to this Dunkin Donuts for years and I always place my order through the app. My items are always ready and prepared when I pull up. The store manager and the employees who are young, are always nice and courteous. My coffee tastes perfect each time!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Blend
Solid customer service and beverages. My only gripe is that when I order light ice, I still get the usual amount.
Atmosphere: 5
Food: 4
Service: 4
Great service!
Atmosphere: 5
Food: 5
Service: 4
This location has the worst customer service, particularly from an employee named Sia (a Middle Eastern or Indian man). He was extremely rude and disrespectful, rushing my order to the point that I couldn't even place it. When I tried to discuss the issue in the store, he claimed that each order must be completed in 15 seconds or less, regardless of size, and cut me off abruptly. He even cut off a piece of paper with the store information on it and told me he didn't care if I called management, all in an aggressive and rude manner. I've been coming to this Dunkin' Donuts for over five years, but after today, I won't be returning.
I absolutely love large black coffee and the chocolate chip banana bread. My daughter loves the snacken bacon and the breakfast epanadas with a large hot chocolate or apple juice. Service is fast and polite
Parking: This place sits in an area near a grocery store, so there is parking all around might be a little tight in front of the actual dunkin', but it's free all around
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Sausage and Cheese, Wake-Up Wrap - Egg and Cheese, Bagels, Grilled Cheese, Donuts
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