This particular KFC is probably the worst in the Upper Marlboro/Clinton area with consistent problems with service and the quality of the food. I visited this location on the evening of 1/7/2026 and ordered through the drive thru. I was told by the young man at the window that there would be a 5 minute wait on chicken tenders and he asked me to pull ahead and wait. Well there was a car just beyond the window that was already waiting, so I asked him where he wanted me to pull up to so I would be out of the way. He told me pull up front of the car. I pulled up in front of that car, which was in front of the restaurant facing the highway. I waited about 15 minutes until I had to go in the restaurant to inquire why I hadn't received my order. The young man went and grabbed a large bag that was setting on a counter in the kitchen. I asked him why nobody had come out to give me my order since he told me to pull up and wait. This young man then LIED and said I was never told to do that. I will not be patronizing this location again and it had been about 2 years since the last time I came here and the food was not fresh. Something seriously needs to be done to improve the customer service and the quality of the food.
Atmosphere: 1
Food: 1
Service: 1
Aracely Rodriguez
This is the worst place you could go to get food. The customer service is terrible. Today, December 27, 2025, at 9:13 pm, I was served by a girl who acted like she was getting free food. The woman simply didn't want to prepare the chicken tenders. I do not recommend this place.
Food: 1
Service: 1
mark smith
Arrived at this KFC location approx 10:40 p.m SAT NOV 15, the cat who took my order was first instincts a good kid in my book, which is rare now a days, and not once did I feel like I was being rushed away from the window. Real cool dude, give that man a raise Mr manager.
Atmosphere: 5
Food: 5
Service: 5
Sean K.
The floors felt covered in wax (aka filth) I walked right on out.
Atmosphere: 1
Koreen Waz
Drive thru was quick but food wasn't as fresh as it could be and utensils aren't provided unless you remember to ask.
Atmosphere: 3
Food: 3
Service: 3
Jen Smiley
I ate here with my boyfriend a couple days ago and we got a bucket of chicken with biscuits and sides to share. The chicken was a very dark color. I love high fat keto foods such as pot roast but there is a difference between natural fat in food and being greasy. The chicken was so greasy I couldn't even eat the skin which is supposed to be the best part! The grease soaked through 2 layers of paper bag and a couple layers of napkins. So gross! We've both gotten food poisoning symptoms from the food. The amount we were charged for an 8 piece bucket of chicken which includes 2 sides and we got 1 drink was nearly $40! It's highway robbery after you consider a few factors, 1 the sign in the window advertising the 8 piece chicken without sides is only $10 on Tuesdays, 2 the two sides and one drink would then amount to nearly $30 retail for fries, mashed potatoes, and soda which are all very cheap foods to procure 3 the chicken pieces were so small compared to what they used to be that there was only about 2-3 small bites of chicken on the drumstick and not much more on the thighs 4 the restaurant tables and boothes were the filthiest I've ever seen in a fast food place 5 they've gotten so cheap they actually make you ask for a key to use the restroom. I used to love kfc chicken and those incredible wedge fries, but at this point in time I can't imagine ever wanting to eat there ever again! And it's definitely not worth all the gi upset!
Atmosphere: 1
Food: 1
Cardell Montague
Service is extremely slow anytime we come here.
Service: 1
Klaudette Mair
This was an unfortunate experience. On the evening of 9/5/25, I ordered my food through the drive-thru. I ordered the 5.99 deal, which included a leg, thigh, a side, and a biscuit. Got to the window to pay. The lady took my card for payment, handed back my card, and said (while handing my food)....oh I gave you a wing instead of a thigh....and we do not have any biscuits. This information should have been shared prior to taking my payment. This lady was clearly unprofessional.
Atmosphere: 1
Food: 3
Service: 1
Kizzy Young
Went to order at 9pm and they didn't have enough chicken to complete a 8pc family meal and were our of biscuits. They close at 11pm.
Food: 1
Service: 1
Marisha Addison
Avoid completely. I’m not sure what type of employees they are hiring, but using the drive-thru here feels like you have to beg them just to take your order, and even then it often comes out incomplete or incorrect.
TERRIBLE! THIS IS RIDICULOUS NEVER AGAIN! Burnt up all the food. Smh just nasty!
Angel Glo
Eat at your own risk. Great staff but my family went in to grab something for lunch.. There was black mold on the ceiling and the walls were bowing, assuming from moisture but hopefully not. We didn’t notice until after we started eating.
Tried the chicken nuggets and they were good so I guess we lived to tell the tale!
Atmosphere: 1
Service: 4
Andrew C
By far…… the WORST kfc restaurant I have ever been to. Ordered a 3 piece, extra crispy with two sides. Chicken was Burnt and greasy as hell. Mac n cheese was disgustingly over-microwaved. Zero flavor at all. Threw it all out after two bites.
Atmosphere: 1
Food: 1
Service: 1
Nick
This is the worst excuse for a restaurant I’ve ever seen got my food and my $20 box of chicken was completely raw. My wings were so overcooked. I almost chipped a tooth on them and when I went inside to ask for a refund, the guy laughed at me. He said all of the Chicken is like that deal with it. Then he remade my order and gave me two boxes of burnt chicken. The colonel would be rolling over in his grave what a shame
Atmosphere: 1
Food: 1
Service: 1
Lexi Mattox
Food was terrible. Fries were hard and I couldn’t even chew it.
This particular KFC is probably the worst in the Upper Marlboro/Clinton area with consistent problems with service and the quality of the food. I visited this location on the evening of 1/7/2026 and ordered through the drive thru. I was told by the young man at the window that there would be a 5 minute wait on chicken tenders and he asked me to pull ahead and wait. Well there was a car just beyond the window that was already waiting, so I asked him where he wanted me to pull up to so I would be out of the way. He told me pull up front of the car. I pulled up in front of that car, which was in front of the restaurant facing the highway. I waited about 15 minutes until I had to go in the restaurant to inquire why I hadn't received my order. The young man went and grabbed a large bag that was setting on a counter in the kitchen. I asked him why nobody had come out to give me my order since he told me to pull up and wait. This young man then LIED and said I was never told to do that. I will not be patronizing this location again and it had been about 2 years since the last time I came here and the food was not fresh. Something seriously needs to be done to improve the customer service and the quality of the food.
Atmosphere: 1
Food: 1
Service: 1
This is the worst place you could go to get food. The customer service is terrible. Today, December 27, 2025, at 9:13 pm, I was served by a girl who acted like she was getting free food. The woman simply didn't want to prepare the chicken tenders. I do not recommend this place.
Food: 1
Service: 1
Arrived at this KFC location approx 10:40 p.m SAT NOV 15, the cat who took my order was first instincts a good kid in my book, which is rare now a days, and not once did I feel like I was being rushed away from the window. Real cool dude, give that man a raise Mr manager.
Atmosphere: 5
Food: 5
Service: 5
The floors felt covered in wax (aka filth) I walked right on out.
Atmosphere: 1
Drive thru was quick but food wasn't as fresh as it could be and utensils aren't provided unless you remember to ask.
Atmosphere: 3
Food: 3
Service: 3
I ate here with my boyfriend a couple days ago and we got a bucket of chicken with biscuits and sides to share. The chicken was a very dark color. I love high fat keto foods such as pot roast but there is a difference between natural fat in food and being greasy. The chicken was so greasy I couldn't even eat the skin which is supposed to be the best part! The grease soaked through 2 layers of paper bag and a couple layers of napkins. So gross! We've both gotten food poisoning symptoms from the food. The amount we were charged for an 8 piece bucket of chicken which includes 2 sides and we got 1 drink was nearly $40! It's highway robbery after you consider a few factors, 1 the sign in the window advertising the 8 piece chicken without sides is only $10 on Tuesdays, 2 the two sides and one drink would then amount to nearly $30 retail for fries, mashed potatoes, and soda which are all very cheap foods to procure 3 the chicken pieces were so small compared to what they used to be that there was only about 2-3 small bites of chicken on the drumstick and not much more on the thighs 4 the restaurant tables and boothes were the filthiest I've ever seen in a fast food place 5 they've gotten so cheap they actually make you ask for a key to use the restroom. I used to love kfc chicken and those incredible wedge fries, but at this point in time I can't imagine ever wanting to eat there ever again! And it's definitely not worth all the gi upset!
Atmosphere: 1
Food: 1
Service is extremely slow anytime we come here.
Service: 1
This was an unfortunate experience. On the evening of 9/5/25, I ordered my food through the drive-thru. I ordered the 5.99 deal, which included a leg, thigh, a side, and a biscuit. Got to the window to pay. The lady took my card for payment, handed back my card, and said (while handing my food)....oh I gave you a wing instead of a thigh....and we do not have any biscuits. This information should have been shared prior to taking my payment. This lady was clearly unprofessional.
Atmosphere: 1
Food: 3
Service: 1
Went to order at 9pm and they didn't have enough chicken to complete a 8pc family meal and were our of biscuits. They close at 11pm.
Food: 1
Service: 1
Avoid completely. I’m not sure what type of employees they are hiring, but using the drive-thru here feels like you have to beg them just to take your order, and even then it often comes out incomplete or incorrect.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
TERRIBLE! THIS IS RIDICULOUS NEVER AGAIN! Burnt up all the food. Smh just nasty!
Eat at your own risk. Great staff but my family went in to grab something for lunch.. There was black mold on the ceiling and the walls were bowing, assuming from moisture but hopefully not. We didn’t notice until after we started eating.
Tried the chicken nuggets and they were good so I guess we lived to tell the tale!
Atmosphere: 1
Service: 4
By far…… the WORST kfc restaurant I have ever been to. Ordered a 3 piece, extra crispy with two sides. Chicken was Burnt and greasy as hell. Mac n cheese was disgustingly over-microwaved. Zero flavor at all. Threw it all out after two bites.
Atmosphere: 1
Food: 1
Service: 1
This is the worst excuse for a restaurant I’ve ever seen got my food and my $20 box of chicken was completely raw. My wings were so overcooked. I almost chipped a tooth on them and when I went inside to ask for a refund, the guy laughed at me. He said all of the Chicken is like that deal with it. Then he remade my order and gave me two boxes of burnt chicken. The colonel would be rolling over in his grave what a shame
Atmosphere: 1
Food: 1
Service: 1
Food was terrible. Fries were hard and I couldn’t even chew it.
Atmosphere: 1
Food: 1
Service: 1
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