Horrible service, bad attitude and the pizza taste like cardboard
MrTTramont
Try to support your local business and they keep cutting corners and giving you less pizza and charging the same amount of money and want you to keep coming back. You gotta do better!!!!
J. Epps
Everything was perfect even our service who was celebrating her birthday. See you soon.
Atmosphere: 5
Food: 5
Service: 5
Lily Escobar
I normally don’t like to come to this location mainly because they are slow and the customer service isn’t the best. I only came here because I work nearby. So I ordered online and came inside to pick up my order, when I opened the box the pizza wasn’t even cut. This is super inconvenient and just plain lazy.
Food: 1
Service: 1
Nautica Gaskins
Had an issue with my order and April (the manager) handled it promptly. Excellent customer service. Food was delicious.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Wings
Nautica G
Had an issue with my order and April (the manager) handled it promptly. Excellent customer service. Food was delicious.
Kerri Smith
Old manager had way better tasting pizza and much friendlier.
Rochelle Lucas
This is MOST DEFINITELY the WORST Ledos location on the ENTIRE Maryland map. Let's start with the little girl taking orders/ answering the phones. Customer service is not for everyone, and by everyone I mean her. If I am placing an order the last thing I wanna hear is when or how promptly you lock your doors. IDC...Class is in Session for customer service #101- If a customer is PAYING the ONLY thing they care about is what they are PAYING for. If the establishment hours don't work for you, as far as making sure you can provide quality customer service without sounding like a robot, then find something else that does. Ledos has a WEBSITE that lists HOURS OF OPERATION, therfore those of us who can and actually do READ already know this location closes at 9p.m. We dont need nor want your programmed reminder.
I placed my order at 8:40 ( I wasn't worried about the 9 p.m. curfew the little girl heavily enforced because I only live 5 min away) needless to say I arrived at 8: 52, my pizza wasn't ready yet. I paid and waited. At 8:58, the little girl closed her area, grabbed her purse and pushed the swing door open to the kitchen demanding one of the cooks immediately box my order so she could go.
Once boxed and handed over to me, I opened it to make sure it was correct. The pizza literally looked thrown in the box. Toppings, sauce & cheese just a mess, one row was completely damaged, no one would be able to eat a slice by holding it.
I told the little girl I didn't want the pizza due to how poorly it was made and boxed.
The manager ( April) had the cooks to remake my order while offering items such as a soda or cake while I waited. I declined. All I desired was to receive quality and what I paid for.
If this location is adamant about sticking to having everything done and completely closed down by 9p.m then they should STOP taking orders early enough to ensure that goal is meant and customers/ orders aren't being disappointed or rushed.
It's sad to have a local restaurant no one wants to support because of things that can be fixed or should never have happened in the first place. I should not have to drive to the surrounding Ledos pizza locations just to get good customer service and my food cooked correctly.
DO BETTER or CLEAN HOUSE #FIRED
Service: 1
Shelly G
Shrinkflation has hit Ledos. I ordered a large half pepperoni and half cheese and the pizza was at least one quarter smaller than usual. Would not pass quality control or maybe it would. Hard to get good quality these days.
Very very good pizza. We got two largest with cheese, extra cheese, sausage and pepperoni (half for each) and they were all delicious. Everyone ate the pizza up and loved it. Pepperoni was my absolute favorite. Pizza was a little expensive, but otherwise no complaints.
Atmosphere: 4
Food: 5
Service: 4
Kyle
I feel bad for people who live in Maryland and think this is pizza.
Atmosphere: 1
Food: 1
Service: 1
Orlando Dunn (Lando)
Good food and Good
Atmosphere: 5
Food: 5
Service: 5
julia smith
Meh. This location is typically subpar. Service isn’t the best nor the worst. The door is SUPER HECTIC to walk through just to get inside. The food is usually good but today it wasn’t the best. Ledos always has the best pizza in my opinion but don’t expect a 5-star experience.
Avoid this location by any means necessary !
Horrible service, bad attitude and the pizza taste like cardboard
Try to support your local business and they keep cutting corners and giving you less pizza and charging the same amount of money and want you to keep coming back. You gotta do better!!!!
Everything was perfect even our service who was celebrating her birthday. See you soon.
Atmosphere: 5
Food: 5
Service: 5
I normally don’t like to come to this location mainly because they are slow and the customer service isn’t the best. I only came here because I work nearby. So I ordered online and came inside to pick up my order, when I opened the box the pizza wasn’t even cut. This is super inconvenient and just plain lazy.
Food: 1
Service: 1
Had an issue with my order and April (the manager) handled it promptly. Excellent customer service. Food was delicious.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Wings
Had an issue with my order and April (the manager) handled it promptly. Excellent customer service. Food was delicious.
Old manager had way better tasting pizza and much friendlier.
This is MOST DEFINITELY the WORST Ledos location on the ENTIRE Maryland map. Let's start with the little girl taking orders/ answering the phones. Customer service is not for everyone, and by everyone I mean her. If I am placing an order the last thing I wanna hear is when or how promptly you lock your doors. IDC...Class is in Session for customer service #101- If a customer is PAYING the ONLY thing they care about is what they are PAYING for. If the establishment hours don't work for you, as far as making sure you can provide quality customer service without sounding like a robot, then find something else that does. Ledos has a WEBSITE that lists HOURS OF OPERATION, therfore those of us who can and actually do READ already know this location closes at 9p.m. We dont need nor want your programmed reminder.
I placed my order at 8:40 ( I wasn't worried about the 9 p.m. curfew the little girl heavily enforced because I only live 5 min away) needless to say I arrived at 8: 52, my pizza wasn't ready yet. I paid and waited. At 8:58, the little girl closed her area, grabbed her purse and pushed the swing door open to the kitchen demanding one of the cooks immediately box my order so she could go.
Once boxed and handed over to me, I opened it to make sure it was correct. The pizza literally looked thrown in the box. Toppings, sauce & cheese just a mess, one row was completely damaged, no one would be able to eat a slice by holding it.
I told the little girl I didn't want the pizza due to how poorly it was made and boxed.
The manager ( April) had the cooks to remake my order while offering items such as a soda or cake while I waited. I declined. All I desired was to receive quality and what I paid for.
If this location is adamant about sticking to having everything done and completely closed down by 9p.m then they should STOP taking orders early enough to ensure that goal is meant and customers/ orders aren't being disappointed or rushed.
It's sad to have a local restaurant no one wants to support because of things that can be fixed or should never have happened in the first place. I should not have to drive to the surrounding Ledos pizza locations just to get good customer service and my food cooked correctly.
DO BETTER or CLEAN HOUSE #FIRED
Service: 1
Shrinkflation has hit Ledos. I ordered a large half pepperoni and half cheese and the pizza was at least one quarter smaller than usual. Would not pass quality control or maybe it would. Hard to get good quality these days.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Very very good pizza. We got two largest with cheese, extra cheese, sausage and pepperoni (half for each) and they were all delicious. Everyone ate the pizza up and loved it. Pepperoni was my absolute favorite. Pizza was a little expensive, but otherwise no complaints.
Atmosphere: 4
Food: 5
Service: 4
I feel bad for people who live in Maryland and think this is pizza.
Atmosphere: 1
Food: 1
Service: 1
Good food and Good
Atmosphere: 5
Food: 5
Service: 5
Meh. This location is typically subpar. Service isn’t the best nor the worst. The door is SUPER HECTIC to walk through just to get inside. The food is usually good but today it wasn’t the best. Ledos always has the best pizza in my opinion but don’t expect a 5-star experience.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: 8 Ledo Pizza
employees are ignorant and
Atmosphere: 1
Food: 3
Service: 1
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