They said they can’t do a matcha lemonade. I literally got a matcha lemonade yesterday at another Starbucks. I’ve been getting them all month.they just don’t wanna make it.
Dylan Murphy
Nice one! ☕️ ☕️ ☕️
Alejandro S.
Not the best honestly
khalid ali
Terrible customer service. Won't return
Derrick Clement
The staff and service are excellent!!!! I am always happily greeted by Ian and my coffee/breakfast (though mobile order) is always ready to go. I truly appreciate starting my day at the Upper Marlboro Starbucks.....keep up the good work!!!
Derrick
R Delrosario
29 minutes for one mobile-ordered drink? This literally has to be the slowest, most backed-up Starbucks in the world. The staff definitely hustles, to their credit, and the 29-minute time estimate on the app was accurate. But there should be an easier way to cancel an order on the app.
Atmosphere: 2
Service: 3
Trystin Alexander
Shoutout to what is hands down my favorite Starbucks. I have been to stores all over the world and despite always being busy, the store is somehow always immaculately clean, with staff always happy to help. The store is super accessible, and I absolutely love the covered outdoor lounge area! I was initially thrown off by the fact that they don't have a pastry display case, but I can still get all my favorite treats there. My favorite part about the store is definitely the staff. Top notch team absolutely crushing it every single day!
Atmosphere: 5
Food: 5
Service: 5
vestinia
The food, once we finally received it, was really good. Sadly, this was our worst customer service experience ever at a Starbucks. On the busiest day, leadership must position employees to facilitate the process for everyone! It matters at all levels.
Atmosphere: 1
Food: 5
Service: 1
Daniel Hendricks
The staff here is fast and courteous.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
Kai Dawson-Fischer
I am currently trying to catch up on my studies for the week for my college courses that I am severely stressed out about. But coming into this Starbucks is a breath of fresh air.
I got myself a tea that I am sure is complicated, but the Manager Ian was an absolute pleasure to speak with, even though it was busy he made my tea, spoke with me and made me feel welcome. And when he got busier, another barista named Karla kept me company even while they were also busy. I have more confidence to finish up my studies now and ready to take on the rest of my classes.
Do yourself a favor and come to this Starbucks, get yourself some caffeine, and enjoy some time with these wonderful people here.
Ian & Carol are awesome. They always make my husband and I feel welcomed. They provide great customer service at all times. Ian always gets our iced pumpkin cream chai on point ?? keep up the good work guys.
Atmosphere: 5
Food: 5
Service: 5
Andre
Drive thru was fast
Food: 5
Service: 5
Stephanie
They gave me a strawberry açaí lemonade refresher when I asked for a summer berry lemonade refresher. They still gave me my matcha latte but barely filled it.
Atmosphere: 5
Food: 3
Service: 4
Cruisinforfulltime
Pretty average Starbucks occupying a converted bank building in a grocery store parking lot. They have made an effort to upscale the exterior with a nice facade using some natural elements, attractive landscaping, and good drive-thru flow.
Almost always a long line for the drive-thru in the mornings when I pass by.
Staff is always friendly at the window, best in the area when compared to other eatery staff.
Although I don’t regularly stop here, when i do, I still find they are out the seasonal or speciallty offerings. So .. I stick to the basics when ordering on the app.
Last visit - iced caramel macchiato (shown) - way too much milk and no coffee flavor coming through. It was basically a lightly caramel flavored milk shake without the pleasure of ice cream.
They said they can’t do a matcha lemonade. I literally got a matcha lemonade yesterday at another Starbucks. I’ve been getting them all month.they just don’t wanna make it.
Nice one! ☕️ ☕️ ☕️
Not the best honestly
Terrible customer service. Won't return
The staff and service are excellent!!!! I am always happily greeted by Ian and my coffee/breakfast (though mobile order) is always ready to go. I truly appreciate starting my day at the Upper Marlboro Starbucks.....keep up the good work!!!
Derrick
29 minutes for one mobile-ordered drink? This literally has to be the slowest, most backed-up Starbucks in the world. The staff definitely hustles, to their credit, and the 29-minute time estimate on the app was accurate. But there should be an easier way to cancel an order on the app.
Atmosphere: 2
Service: 3
Shoutout to what is hands down my favorite Starbucks. I have been to stores all over the world and despite always being busy, the store is somehow always immaculately clean, with staff always happy to help. The store is super accessible, and I absolutely love the covered outdoor lounge area! I was initially thrown off by the fact that they don't have a pastry display case, but I can still get all my favorite treats there. My favorite part about the store is definitely the staff. Top notch team absolutely crushing it every single day!
Atmosphere: 5
Food: 5
Service: 5
The food, once we finally received it, was really good. Sadly, this was our worst customer service experience ever at a Starbucks. On the busiest day, leadership must position employees to facilitate the process for everyone! It matters at all levels.
Atmosphere: 1
Food: 5
Service: 1
The staff here is fast and courteous.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
I am currently trying to catch up on my studies for the week for my college courses that I am severely stressed out about. But coming into this Starbucks is a breath of fresh air.
I got myself a tea that I am sure is complicated, but the Manager Ian was an absolute pleasure to speak with, even though it was busy he made my tea, spoke with me and made me feel welcome. And when he got busier, another barista named Karla kept me company even while they were also busy. I have more confidence to finish up my studies now and ready to take on the rest of my classes.
Do yourself a favor and come to this Starbucks, get yourself some caffeine, and enjoy some time with these wonderful people here.
I know I will! ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ian & Carol are awesome. They always make my husband and I feel welcomed. They provide great customer service at all times. Ian always gets our iced pumpkin cream chai on point ?? keep up the good work guys.
Atmosphere: 5
Food: 5
Service: 5
Drive thru was fast
Food: 5
Service: 5
They gave me a strawberry açaí lemonade refresher when I asked for a summer berry lemonade refresher. They still gave me my matcha latte but barely filled it.
Atmosphere: 5
Food: 3
Service: 4
Pretty average Starbucks occupying a converted bank building in a grocery store parking lot. They have made an effort to upscale the exterior with a nice facade using some natural elements, attractive landscaping, and good drive-thru flow.
Almost always a long line for the drive-thru in the mornings when I pass by.
Staff is always friendly at the window, best in the area when compared to other eatery staff.
Although I don’t regularly stop here, when i do, I still find they are out the seasonal or speciallty offerings. So .. I stick to the basics when ordering on the app.
Last visit - iced caramel macchiato (shown) - way too much milk and no coffee flavor coming through. It was basically a lightly caramel flavored milk shake without the pleasure of ice cream.
Atmosphere: 3
Food: 3
Service: 5
Really poor service at this location
Loading...