Jersey Mike's Subs

This is by far the worst Jersey Mikes we have ever been to. No flavor at all, no filling, the bread is not warm. Absolutely pathetic sub for a premium price. Please do not waste money and time here. I have been to several others over the years between here and Florida, and this misses the mark across the board.

Amazing team

I recently visited Jersey Mike's and, despite some initial delays, had a positive experience overall. I ordered my sub 30 minutes in advance via the app and arrived to find a busy restaurant with a line of about 8 people. After waiting for 20 minutes, I noticed that customers who ordered in-person were receiving their subs faster than online orders. This initially made me upset, and I considered asking for a refund.

However, an older gentleman, whom I assume to be the manager, quickly made my sandwich and sincerely apologized for the delay. His genuine apology and accountability for the situation turned my frustration into appreciation. It's not often that I write reviews, but his efforts deserved recognition. Thank you for turning what could have been a disappointing experience into a positive one. I will be back!

Great subs, guys in there are always friendly

Jersey Mike's is great the fresh ingredients make for flavorful sandwiches. One standout item I love is their steak and cheese sub. Made with freshly grilled, tender steak and smothered in melted cheese, it aleayd hits the spot. The friendly staff and quick service make this particular location stand put. Whether you're a fan of classic subs or looking to try something new, Jersey Mike's offers consistent quality that will keep you coming back.

Atmosphere: 5

Food: 5

Service: 5

Seem to have very relaxed attitude about hygienic preparation.

Atmosphere: 1

Food: 1

Service: 1

Very nice guys working here

Atmosphere: 5

Food: 5

Service: 5

Kaitlyn bell gave the best service! Clean quick and very friendly. Great on eye contact and giving that friendly attitude. I was nervous ordering as it was my first time in person ordering and I felt so comfortable! The rest of the staff was so friendly and so professional as well with the other customers! Best food in Frederick + service!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

This is my favorite place in Urbana for a quick pick up order. Always consistent and delicious! Staff are always friendly!

Atmosphere: 5

Food: 5

Service: 5

Absolutely fantastic service and food??

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Club Sub

Been coming here for a while now. I always order on the app and pick up in store. I don't think they've ever messed up my order, and they're usually pretty quick too. Always a good atmosphere in there.

Atmosphere: 5

Food: 5

Service: 5

Best customer service of all time, main reason I’m here 3-4 times a week. Mikes famous Philly is an elite post gym meal

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mike's Famous Philly

Recommend if you want a Philly CheeseSteak Sub!!

Food: 5

Service: 5

Subs were so-so and way over priced.

The guys working on 12/21 around 4:15p just weren't paying attention or listening. There was 0 people there yet they did have some online orders they were making when we arrived. I asked for my sub to be Mike's way add Jalapeños. I looked down for two seconds to attend to my daughter and looked up to them wrapping the sub and noticed it looked light. I asked if everything was on it - mikes ways + jalapeño. They both confirmed.

Yet here we are. A dry. Lightweight meat sub for 10$. I'm on the road traveling. Yes. I'm dissatisfied and irritated. So I'll take this off my list while coming this way.

Atmosphere: 2

Food: 2

Service: 1