Chipotle Mexican Grill
3250 Crain Hwy, Waldorf
(301) 632-6959
Recent Reviews
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Chipotle was VERY BUSY, but they kept everyone moving and steady!! Food was always stocked and ready to go! The guy on the register never fell behind!!! They were awesome this evening 👏🏻 😀!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pibb Xtra
Did a mobile order only gave me 3 pieces of meat
Atmosphere: 1
Food: 1
Service: 1
They are not friendly they do not give good customer service and they to busy talking to their coworkers to listen what you asking for. Then started added items to my bowl and burrito that wasn't asking for. Everytime I order online or come get take out its some issue.
Atmosphere: 1
Food: 1
Service: 2
Long line, trash cans are always full, all the Spanish ladys in front line talking each other and laughing.
They can do so much better looks like they don’t have any manager in charge.
Atmosphere: 1
Food: 3
Service: 1
Overall the one in Brandywine is legit better
Atmosphere: 4
Food: 3
Service: 3
There was hair in my burrito. Unacceptable! Workers are rude not friendly at all.
Atmosphere: 1
Food: 1
Service: 1
They literally stand around and only cater to the line no one pays attention to the dashers, They literally talk in Spanish and ignore you waiting for a dash order and the order be sitting there behind them ready for pick up something has to be done about this
Service: 1
I always come to this location and they do a great job. I’m ordering my food and water dripping on my head. We can do better chipotle.
Atmosphere: 1
Food: 5
Service: 4
Slow , food never ready on time ,always out of something
Atmosphere: 2
Service: 1
My last 4 orders from this location was wrong, missing meats, someone else's order, or ordered double portions to only get maybe, MAYBE a half. The management refused to refund or make another one properly. Just took it and add 3-7 pieces of meat on top and gave it back to me after I picked it up got home and had to turn around and go back. Literally my last 4 orders in a row. Door dash did reimburse me on their behalf the last time. I highly recommend that you shut this business down. The employees are rude. Management is even more rude. Most of the staff seems to be unable to read English let alone speak it which is an issue in a customer service associated business in America. The company is charging all this money for mediocre food. BOYCOTT this location until they get some proper management who will run a business right and will conduct proper quality control. My family and I along with a whole lot of other people in the area apparently will no longer be supporting this establishment. No, I will not give you further details. Countless people have told you the same thing based on your reviews for YEARS, And yet you've done nothing. Absolutely NOTHING. You've ACTUALLY gotten worse. Time for you to shut down and let another business come in who will provide better quality food and much better customer service.
I also read your business overall stock has taken a dive 9% since February. That is saying something. You can blame it on whatever you want, The economy, the holidays or whatever. That has nothing to do with it. Your food has become trash your service has become even worse than trash your management is substandard at best. I'm done with you.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
A Spanish lady with glasses, not sure if she is a supervisor trying to charge me a full price of a veggie plate, when there was not avocado. You can’t charge a full price when the main item which you charge almost $3.00 for a little bit is not in the plate. I had order this plate before (rices, bean, & tomatoes) and they charge you the price of only the items you have on your plate .
They need to understand common sense.
Food: 1
Service: 1
My favorite location in the area
Atmosphere: 5
Food: 5
Service: 5
Almost $20 for this??? People work hard for their money and you have the audacity to charge an arm and a leg for these small portion sizes. Step up your game Chipolete🙄👎🏼
Atmosphere: 1
Food: 1
Service: 1
Great Food
Atmosphere: 5
Food: 5
Service: 5
More often than not there is always a line here but not to worry the line moves so fast. The staff is quick and polite and when they put your food together you get great value for your money. Best Chipotle location I've been to
Atmosphere: 5
Food: 5
Service: 5
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