Domino's Pizza

The food is horrible. The pizza is lacking sauce and taste

Atmosphere: 1

Food: 1

Service: 1

Last night I came in and was waiting for my food when the manager halo was working super hard all by herself but still reinsuring me that my order is here & it’s going to take 5 minutes till it’s done. Then she saw I didn’t have a coupon and used the weekly carry out for me and it saved me so much money when anyone else would’ve just charged me full price instead of applying a coupon. Her customer service was delightful I cannot wait to come back and see her again hopefully.

Atmosphere: 5

Service: 5

Was on time with my delivery.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Wings

Be ware of using your bank card here!! They have some kind of fraud activity going on I swiped my card twice and asked me to swipe again because of a ghost charge which I never heard of they charged my card 49.00 I didn't receive my pizza because the manager and the employee said it didn't come up on their end. Sad sad don't go here swiping your card customer service terrible fraud behavior I asked another Dominones about ghost charge they told me they never heard of this! I have reported them to my bank

Service: 1

Need the time set with the actual time do not tell me it is done then wait 10 minutes after I get there

Atmosphere: 2

Food: 4

Service: 3

My favorite go-to for pizza! Everyone is so friendly and they remember me every time I come in! Love coming here!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lava Cake

Terrible customer service from
Store manager Fidel and driver, Ronnie . As I was placing my Order at 12:15 pm(late order)
online using the app, the app requested I call the number on the link “as I did “ and driver Ronnie is saying “how can I help”
So I as I speak , trying to place my order, he then said to me I’m confused and after a long pause, then hung up on me… Please when this happens JUST inform your customers store is CLOSED. No reason to hang up or be rude to me … just inform your customers the store is closed and that’s the reason the app requested I call the store … Disappointed I order from this store ALL the time. What’s happened to being polite doesn’t take much to inform your customer that the store is close instead of “making them feel silly for calling”

Service: 1

This place is always ready to greet and serve us in the evenings. I can tell their team works hard and is very efficient. Perfect example of great teamwork. Our most preferred quality location.

Atmosphere: 5

Food: 5

Service: 5

Delicious pizza always

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

I placed an online order. It was ready when scheduled and the cashier was very pleasant when I picked it up!

I picked up my pizza and it was ready when I arrived. Got a veggie pizza and it was delicious. Next trip, I want to try the new pan pizzas offered now at Dominos.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Deluxe Pizza

Customer service is below non existent, I moved to Waldorf about a month ago and I got dominos a total of 3 times , even though the pizza was not perfect it was good enough to be satisfied, but thats not the problem,the first time we ordered by 12 year old brother got the door for the delivery and the driver took advantage of his age and said he does not have change and he will come back to give change. He did not. The 2nd time was pleasant and I was the one to handle the delivery, it was pleasant got my change and I let the driver know of my past experience (as it turns out the driver does not work at this location all the time )but told me they let them know &I got an email for points ,ok. Cool the 3rd and final time, we ordered pizza I got the door the driver told me ,"he got no change " (just for future reference it is company policy that drivers have change no greater than a 20$) and I could tell he wasn't about to give me my pizza not my problem if you don't got change ,so I told him its fine ,after I ate the pizza I called the locations to complain but they kept saying not my district and passing me to the next and finally I got to this one and the manager told me he called the driver to give me the change he never did come,so if you want dominos go to a better location outside Waldorf or order carry out before I moved they gave me change they had change on them.

Great customer service and pizza was made just as ordered!

I placed an order over the phone for 8 buffalo wings. The young man who took my order over the phone with a very nice gentleman, which is why I gave two stars. However, when my food got here, the wings were not all the way cooked through, and they barely had any buffalo sauce on them. First glance, I could tell that the wings were not cooked all the way cooked through but I still did try them just to make sure, which they were not. I immediately, threw the box in the trash and I called them and the manager answered the phone. During this time, I did not know that this was the manager who had answer the phone because she said hold on for one second after I told her the problem I had with my food. As I sat on hold for five minutes, I realized I wasn’t being taken off so I called back and another young lady answered the phone and I asked her could I speak with her manager. I was on hold for maybe 30 seconds and then the manager picked up the phone. I then recognized the voice and it was the same lady who had put me on hold for five minutes and I said hey so you’re the manager and she said yes. Her tone and demeanor was just screaming she didn’t care and then she offered to give me half off of my next order which completely rubbed me the wrong way because now I’m never ordering with you guys again.I work in customer service, so I know how things can be sometimes but 0/10, do NOT recommend

Just okay