I placed a delivery order for Chicken Alfredo pasta with spinach and received Alfredo pasta with bacon instead and was only offered a free medium pizza for the error which would have been good if I ordered from here on a regular basis but I don't for this reason.
Food: 1
Service: 4
Jade Brown
Never ordering from Berry Rd Domino’s again. I ordered the exact same pizza two days in a row, once from a different location and once from this one. The difference in quality was shocking.
The first pizza was amazing, which is why I ordered it again. However, this second pizza was nothing like the first. The toppings I ordered were either barely there. When I brought up my concerns before leaving the store, the employee dismissed me by saying, “That’s just how we do it here,” and insisted the toppings were on the pizza, even though they clearly weren’t visible.
I just finished eating a slice, and I can confirm that the toppings I ordered are not there. I find this not only disappointing but unacceptable. I expect consistency and honesty when ordering from a national chain like Domino’s.
Atmosphere: 1
Food: 1
Service: 1
joi Ackerman
This is the last time I ever order from dominos I ordered extra cheese it was barely any cheese and the pizza I ordered regular cheese had extra cheese!! The manager is very accommodating
Atmosphere: 3
Food: 1
Service: 4
Jacqueline Dominguez-Amaya
Mr Lewis went above and beyond his service to me and my family today. We were at the pool and a pizza was forgotten and He went back and got the pizza and then we had a problem with the soda that was ordered. He went back and got the soda. What excellent superior Customer service this man gave to us. He is definitely the VIP employee for this Domino’s restaurant in my book. Thank you Lewis!!
Food: 4
Service: 5
M U
Wow, well if room temperature deliveries are your thing then this is the place for you. But that's only if you first put up with the hour wait to get the lukewarm cardboard on cardboard you just prepaid a stupid sum for. But no problem, call to get it fixed because dominoes guarantees it's pizza. We'll not this place, you get the full hang up treatment here.
Atmosphere: 1
Food: 1
Service: 1
Fontella Moody
After waiting an hour and half my pizza, here's what I got!!! This is the worst serve ever!!!!!
Mariah White
It's just ridiculous. They have messed up our orders literally every time we've ordered from this location. I don't have a specific count but maybe 10 times now?
I don't blame the poor teens running the joint. They're understaffed and not being trained to properly handle a dinner rush. However we're still no longer ordering from this location.
Atmosphere: 2
Food: 4
Service: 1
C J
I ordered a stuffed crust pizza and after talking over me the young lady put in a hand tossed pizza for us. When I called to let them know there was a mistake she insisted she gave me what I ordered.Twenty minutes later she called back and said they made a mistake and for five dollars more they wold send out a replacement, only to find out they would not because my kids ate some of the pizza! I guess I was supposed to tell my kids not to eat any of it ecause the order was wrong?! Who does that? Ive been patronizing this store since they opened. After the diareapect from the team working the evening of 05/05/25, never again. I will either drive to Bryans Road or go to Papa Johns.
Atmosphere: 1
Food: 3
Service: 1
Niyi Adekanye
This has to be the poorest run Dominos. Customer service experience is a zero. Placed and order it did not arrive for one hour and forty five minutesand. It was supposed to be deliver in 35. I am so frustrated that I actually tipped while ordering online. I will be filing a formal complaint. Worst part is my food delivered was ice cold.
Food: 1
Service: 1
Blessed n Highly Favored
Beautiful staff. Friendly n very efficient. This place has a lot of love between the workers n customers. Love this place💕💕💕💕💕💕the food is amazing. On point. Highly recommend this pizza branch
They have a great team here. It doesn't feel like a chain pizza place, but rather a great neighborhood pizzeria. Orders are completed quickly and carefully, and the pizzas are delicious and always hot. The manager is super friendly and keeps a close eye on everything going on. On a day when I had an unexpected problem with my payment (on my end, not theirs), he stepped in immediately to help. This place is wonderful!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Shakeena Knight
great customer service , the food was amazing pizza done timely manner , clean , .. my favorite location in the area
Definitely Delicious
Atmosphere: 5
Food: 5
Service: 5
killastar
Good food, workers are chill and friendly
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza
james brown
The customer service is excellent anyway in Waldorf. I have found out since I’ve moved here, but I love Domino’s and the people were really working hard with a smile. Thank you for everything.
Mariano, was extremely knowledgeable and kind! The food was amazing (especially the new stuffed crust pizza) and it took no time to get. Some of the faster service I’ve had. Definitely will continue to come here.
I placed a delivery order for Chicken Alfredo pasta with spinach and received Alfredo pasta with bacon instead and was only offered a free medium pizza for the error which would have been good if I ordered from here on a regular basis but I don't for this reason.
Food: 1
Service: 4
Never ordering from Berry Rd Domino’s again. I ordered the exact same pizza two days in a row, once from a different location and once from this one. The difference in quality was shocking.
The first pizza was amazing, which is why I ordered it again. However, this second pizza was nothing like the first. The toppings I ordered were either barely there. When I brought up my concerns before leaving the store, the employee dismissed me by saying, “That’s just how we do it here,” and insisted the toppings were on the pizza, even though they clearly weren’t visible.
I just finished eating a slice, and I can confirm that the toppings I ordered are not there. I find this not only disappointing but unacceptable. I expect consistency and honesty when ordering from a national chain like Domino’s.
Atmosphere: 1
Food: 1
Service: 1
This is the last time I ever order from dominos I ordered extra cheese it was barely any cheese and the pizza I ordered regular cheese had extra cheese!! The manager is very accommodating
Atmosphere: 3
Food: 1
Service: 4
Mr Lewis went above and beyond his service to me and my family today. We were at the pool and a pizza was forgotten and He went back and got the pizza and then we had a problem with the soda that was ordered. He went back and got the soda. What excellent superior Customer service this man gave to us. He is definitely the VIP employee for this Domino’s restaurant in my book. Thank you Lewis!!
Food: 4
Service: 5
Wow, well if room temperature deliveries are your thing then this is the place for you. But that's only if you first put up with the hour wait to get the lukewarm cardboard on cardboard you just prepaid a stupid sum for. But no problem, call to get it fixed because dominoes guarantees it's pizza. We'll not this place, you get the full hang up treatment here.
Atmosphere: 1
Food: 1
Service: 1
After waiting an hour and half my pizza, here's what I got!!! This is the worst serve ever!!!!!
It's just ridiculous. They have messed up our orders literally every time we've ordered from this location. I don't have a specific count but maybe 10 times now?
I don't blame the poor teens running the joint. They're understaffed and not being trained to properly handle a dinner rush. However we're still no longer ordering from this location.
Atmosphere: 2
Food: 4
Service: 1
I ordered a stuffed crust pizza and after talking over me the young lady put in a hand tossed pizza for us. When I called to let them know there was a mistake she insisted she gave me what I ordered.Twenty minutes later she called back and said they made a mistake and for five dollars more they wold send out a replacement, only to find out they would not because my kids ate some of the pizza! I guess I was supposed to tell my kids not to eat any of it ecause the order was wrong?! Who does that? Ive been patronizing this store since they opened. After the diareapect from the team working the evening of 05/05/25, never again. I will either drive to Bryans Road or go to Papa Johns.
Atmosphere: 1
Food: 3
Service: 1
This has to be the poorest run Dominos. Customer service experience is a zero. Placed and order it did not arrive for one hour and forty five minutesand. It was supposed to be deliver in 35. I am so frustrated that I actually tipped while ordering online. I will be filing a formal complaint. Worst part is my food delivered was ice cold.
Food: 1
Service: 1
Beautiful staff. Friendly n very efficient. This place has a lot of love between the workers n customers. Love this place💕💕💕💕💕💕the food is amazing. On point. Highly recommend this pizza branch
Restaurantji Recommends
They have a great team here. It doesn't feel like a chain pizza place, but rather a great neighborhood pizzeria. Orders are completed quickly and carefully, and the pizzas are delicious and always hot. The manager is super friendly and keeps a close eye on everything going on. On a day when I had an unexpected problem with my payment (on my end, not theirs), he stepped in immediately to help. This place is wonderful!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
great customer service , the food was amazing
pizza done timely manner , clean , .. my favorite location in the area
Definitely Delicious
Atmosphere: 5
Food: 5
Service: 5
Good food, workers are chill and friendly
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza
The customer service is excellent anyway in Waldorf. I have found out since I’ve moved here, but I love Domino’s and the people were really working hard with a smile. Thank you for everything.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Mango Habanero Wings, Pepperoni Pizza
Mariano, was extremely knowledgeable and kind! The food was amazing (especially the new stuffed crust pizza) and it took no time to get. Some of the faster service I’ve had. Definitely will continue to come here.
Atmosphere: 4
Food: 5
Service: 5
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