Firehouse Subs Crain Highway Retail Center
2875 Crain Hwy, Waldorf
(240) 448-5542
Recent Reviews
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Great store and service food was delicious
Atmosphere: 5
Food: 5
Service: 5
I got to the location at 8:40 to buy dinner for me and the kids I walked past two employees when I get to the order counter the young girl tells me they closed ! the sandwich station is closed I waited and watch they never locked the door she is still standing at the counter they need to get older management to work evenings this is unacceptable
Service: 1
I had an absolutely wonderful experience at Firehouse Subs thanks to Kevin. From the moment I stepped up to order, he was incredibly patient and kind, even though I hadn’t fully made up my mind yet. He never rushed me and made sure I felt comfortable taking my time. He was also very sweet and respectful toward my son, which meant a lot to me as a parent.
Kevin truly represents the highest level of customer service and efficiency. At one point, when someone was ready to continue making the subs, he kindly asked them to hold on because I wasn’t finished deciding yet. That alone showed how attentive and considerate he is toward customers. He helped me with my order, answered questions, and made the entire experience pleasant and stress-free.
The food was so good and the service so outstanding that I came back the very next day. Kevin is exactly the kind of employee every customer hopes to encounter. His patience, professionalism, and genuine care go a long way, and Firehouse Subs is lucky to have him.
Atmosphere: 5
Food: 5
Service: 5
Outstanding customer service
Atmosphere: 5
Food: 5
Service: 5
Good and friendly customer service, good is very tasty, healthy and nutritious
Atmosphere: 5
Food: 5
Service: 5
Great delicious food
Atmosphere: 5
Food: 5
Service: 5
Welcoming, Professional, and clean, and food is good.
Atmosphere: 5
Food: 5
Service: 5
Manager is awesome- you can tell she knows how to be a teammate to her people. Food came out higher than the standard during a rush!! I was not disappointed !
Atmosphere: 5
Food: 5
Service: 5
Nice customer service
Went there today around 1pm one person was on the phone and the other in the back. Toke a few minutes for them to even recognize me. Asked for my sub and what I wanted on it and all that he put on it was mayo and cheese. No lettuce tomato onion...nothing. I was the only person there so it wasn't like they were busy. Ridiculous.
Restaurantji Recommends
Very friendly service, fast services & clean environment. If you like dining in, or want to stop for lunch i highly recommend this location!
Atmosphere: 5
Food: 5
Service: 5
10 Stars!!!! Never have I had a more pleasant meal. Karren was so polite and helpful, going above and beyond to make us feel welcome. Thanks you for the wonderful care given to us. Forever repeat customers!”
Atmosphere: 5
Food: 5
Service: 5
Its great
Atmosphere: 5
Food: 5
Service: 5
Great food. Clean store
Atmosphere: 5
Food: 5
Service: 5
I really love macarron with cheese.
Atmosphere: 5
Food: 5
Service: 5
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