LongHorn Steakhouse

This is not my regular longhorn. I typically go to the one in Largo. However, when I went to this one , I knew I would not be back. When I was seated in a booth, I patiently waited 20 minutes for someone to even come up to me. I understand it’s dinner time, however , 5 workers, including my waiter, walked past me multiple times without an acknowledgment. No “I’ll be right with you” , “Sorry for the wait”.. nothing. When my waitress finally came she hit me w. a “You know what you want?”. I ordered everything at once since I assumed I wouldn’t see her often. All in all, I did a lot of waiting for mediocre service.

Atmosphere: 3

Food: 4

Service: 1

Performed exactly as a Longhorn steakhouse should

Atmosphere: 5

Food: 5

Service: 5

Great steak great ribs great service

Atmosphere: 5

Food: 5

Service: 5

I ordered a Flo’s 9 oz filet with asparagus and a salad for curbside pickup. I arrived about 5 minutes early, and it still took 15 minutes for my food to come out. When I checked my steak, it was severely overcooked. I had ordered medium rare, but it came out well done.

I went inside and spoke to the manager, who offered to make it right. I appreciated the effort and reordered with broccoli as my side this time. Unfortunately, the second steak was also overcooked (closer to medium well than medium rare), and the broccoli was mushy.

After waiting nearly an hour, I ended up requesting a refund. This isn’t the first time I’ve had issues with this location—I’ve given them three chances, and each time they’ve failed to deliver a properly cooked meal. I won’t be coming back.

Atmosphere: 2

Food: 1

Service: 4

The place was only 30% full but we had to wait 30+min for a table for 11. I get that y'all short staffed but good lord. My food was good but our waiter got our receipts mixed up since some of us were paying separately. Hopefully, we'll get seated faster next time.

Atmosphere: 4

Food: 4

Service: 4

Food was good but a little cold when it was brought to me.

Atmosphere: 4

Food: 3

Service: 4

Restaurant is understaffed big time. Cashiers were responsible for too many tables which made service slow

Atmosphere: 5

Food: 5

Service: 3

Always Excellent. Never a bad visit in 15 years or more

Atmosphere: 5

Food: 5

Service: 5

The food was great. Make sure you call first to check availability.

Atmosphere: 5

Food: 5

Service: 5

poor customer service. the hostess and manager walked past us several times without even acknowledging that my family and another couple were waiting to be seated. literally walked past where we were standing. no we'll be with u in a minute.. nothing. we all eventually walked out. this is the second time this has happened. will not be coming back.

Never get steak to go. It was done to as ordered but was way to much pepper on it, even my dog turned it down.

Atmosphere: 3

Service: 3

Sat there for 30 min. No server ever came over to the table. Usually enjoy the food. But probably won’t be returning.

Atmosphere: 3

Food: 4

Service: 1

Sweet tea taste like sugar no tea they took the order for the appetizer but never came back to take the main dish order then when that did do that 42mins later they messed that up over cook steak without my toppings no won't be coming back this way anytime soon

Atmosphere: 3

Food: 2

Service: 2

Recommended dishes: Chicken Wings

Visited on Sunday. You can tell the bathroom floors were mopped, but it was clearly that no disenfective was used. No toilet paper was in my stall. Both rolls empty. Sinks needed to be cleaned including the toliets. You always smell a toilet bowl cleaner. Nothing clean today. Clorox is sold and avaliable in stores. Doesn't hurt to swish some in the toilets. Did not feel comfortable staying. Seated and immediately the table had a strong odor of a sour rag. We asked to be seated elseware. Should not have stayed for lunch. It was obviously a bad move that we stayed. Woman's bathroom - Looks like somebody took a spray bottle and sprayed all the towel container and walls a d forgot to wipe the spray. No paper towels in one dispenser. This is the longhorn restaurant in Waldorf. Sure wish I had a test kit to check fir bacteria.

Here for my father's birthday, just wasn't up to par. It's sad when the sweet tea isn't sweet.

Atmosphere: 1

Food: 3

Service: 2