Stop withholding orders from delivery drivers forcing them to show that they've confirmed the order. It is extremely demeaning essentially being asked if we're going to steal the order. We don't get paid if the order isn't confirmed and delivered. This is like having a retail employee following you around the store. As a black man this practice rubs me the wrong way. I don't need to steal McDonald's, let me work/go about my day in peace and respect. Restaurants will end up being served papers before it's all said and done if this isn't adjusted with respect and professionalism.
Atmosphere: 1
Food: 1
Service: 1
M B
This place usually has a wait time. Not long but is busy. Staff is nice. The food is good, the same as every other McDonald's. Never had a bad meal here. The price on their food has gone up way too much for the meal. Indont go here too much anymore. I can get better meals for the dollar value elsewhere. I would give them 7 out of 10.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: French Fries, Big Mac, Egg Mcmuffin, Mcmuffin, Crispy Chicken Sandwich, Cheeseburger, Mcgriddles
Paty Sánchez
Excellent service
Jarek Panowicz
Best spot, can get slow in drive thru when busy
Bridget Williamson
Very slow getting my order. The lady at the drive-thru window was busy talking to her coworkers.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Big Mac, Big Breakfast, McDonald's Big Mac
J Rob
Fries were cold, hassled about extra sauce.
Atmosphere: 3
Food: 1
Service: 3
Kabir Tompkins Sr
Sunday around 245pm i went through the drive thru and ordered a double chees burger meal. Upon paying leaving i began to open and eat my food. While driving i noticed that the piece i was chewing was not getting smaller and was very chewy. I started to swallow and realized that it was something off. I couched a few times and the piece came back up. I pulled it out and it was about a 2 inch long piece of plastic. I put it in the fry container and returned to the store. I asked for a manager and the only thing they offered was another meal. I didnt want that. I called their corporate office and all they did was bounce it back to the store that then said sorry. It is completely unsanitary and extremely dangerous to have plastic in the food. I will NEVER eat here again and will seek legal action.
Atmosphere: 1
Food: 1
Service: 1
Brianna Strong
My food got messed up twice the first time when I order it on DoorDash and the second time when I went into the store to get it fixed how hard is it to not put pickles or onion on a burger and make the food hot then no apology for messing my food up and then yall laughing like everything is okay the manger was terrible as well took forever for the manger to get to the front and then just took the bag like your mad and threw it in the trash yall messed my food up and then picked up a random sandwich and put it in my bag like no I want my food made fresh no some old sandwich I ordered my food at 8:20 so whoever the night manger is do better and yall night staff for 09/29/24 do better as well!
Atmosphere: 2
Food: 1
Service: 1
Dwight Mckinney
Mens bathroom.... pee ALL over the floor, no soap. Service...... two younger females behind the counter spent a disturbing amount of time arguing loudly in front of customers instead of working on orders. The 1-2 people actually working were overwhelmed and couldn't even ask for help because of the arguing. Even after one of the younger girls offered to help with my family's large order, she quickly got sidetracked with yet another verbal altercation, which distracted the rest of the staff. Absolutely chaos with more customers getting angrier.
Atmosphere: 1
Food: 3
Service: 1
A. Durning
Why does my stomach feel sick that last two times I had sweet tea last week and this week from this place? Is the tea container and tea clean and fresh? However, I usually get fresh hot food on the other hand.
Its bad! Horrible! The people that work there can’t even put sauce in the bag. 3rd time in a row I order from them (asking for sauce with my order) all 3 times, no sauce. You have the nerve to charge me for it and you can’t even put 1 thing of sauce in the bag?? Terrible! Get better. All you have to do is read what someone orders, and put it in a bag! Not that hard. It’s McDonalds, not the SATs.
Food: 4
Janet
Excellent customer service.
Parking: Free parking and several space available.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Mcnuggets, French Fries, Crispy Chicken Sandwich
Bonnie Croston
I asked for hot food.luke warm hamburger no mustard.fries were cold gave them back asked for hot fries they took them back and but the same fries back.not happy at all.
Food: 1
Service: 2
Walt Lee
Whenever you order delivery from this location, there's a 100% chance you'll have items missing. This has to be the worst McDonald's in Charles County.
Stop withholding orders from delivery drivers forcing them to show that they've confirmed the order. It is extremely demeaning essentially being asked if we're going to steal the order. We don't get paid if the order isn't confirmed and delivered. This is like having a retail employee following you around the store. As a black man this practice rubs me the wrong way. I don't need to steal McDonald's, let me work/go about my day in peace and respect. Restaurants will end up being served papers before it's all said and done if this isn't adjusted with respect and professionalism.
Atmosphere: 1
Food: 1
Service: 1
This place usually has a wait time. Not long but is busy. Staff is nice. The food is good, the same as every other McDonald's. Never had a bad meal here. The price on their food has gone up way too much for the meal. Indont go here too much anymore. I can get better meals for the dollar value elsewhere. I would give them 7 out of 10.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: French Fries, Big Mac, Egg Mcmuffin, Mcmuffin, Crispy Chicken Sandwich, Cheeseburger, Mcgriddles
Excellent service
Best spot, can get slow in drive thru when busy
Very slow getting my order. The lady at the drive-thru window was busy talking to her coworkers.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Big Mac, Big Breakfast, McDonald's Big Mac
Fries were cold, hassled about extra sauce.
Atmosphere: 3
Food: 1
Service: 3
Sunday around 245pm i went through the drive thru and ordered a double chees burger meal. Upon paying leaving i began to open and eat my food. While driving i noticed that the piece i was chewing was not getting smaller and was very chewy. I started to swallow and realized that it was something off. I couched a few times and the piece came back up. I pulled it out and it was about a 2 inch long piece of plastic. I put it in the fry container and returned to the store. I asked for a manager and the only thing they offered was another meal. I didnt want that. I called their corporate office and all they did was bounce it back to the store that then said sorry. It is completely unsanitary and extremely dangerous to have plastic in the food. I will NEVER eat here again and will seek legal action.
Atmosphere: 1
Food: 1
Service: 1
My food got messed up twice the first time when I order it on DoorDash and the second time when I went into the store to get it fixed how hard is it to not put pickles or onion on a burger and make the food hot then no apology for messing my food up and then yall laughing like everything is okay the manger was terrible as well took forever for the manger to get to the front and then just took the bag like your mad and threw it in the trash yall messed my food up and then picked up a random sandwich and put it in my bag like no I want my food made fresh no some old sandwich I ordered my food at 8:20 so whoever the night manger is do better and yall night staff for 09/29/24 do better as well!
Atmosphere: 2
Food: 1
Service: 1
Mens bathroom.... pee ALL over the floor, no soap. Service...... two younger females behind the counter spent a disturbing amount of time arguing loudly in front of customers instead of working on orders. The 1-2 people actually working were overwhelmed and couldn't even ask for help because of the arguing. Even after one of the younger girls offered to help with my family's large order, she quickly got sidetracked with yet another verbal altercation, which distracted the rest of the staff. Absolutely chaos with more customers getting angrier.
Atmosphere: 1
Food: 3
Service: 1
Why does my stomach feel sick that last two times I had sweet tea last week and this week from this place? Is the tea container and tea clean and fresh? However, I usually get fresh hot food on the other hand.
Service: 2
Restaurantji Recommends
Its bad! Horrible! The people that work there can’t even put sauce in the bag. 3rd time in a row I order from them (asking for sauce with my order) all 3 times, no sauce. You have the nerve to charge me for it and you can’t even put 1 thing of sauce in the bag?? Terrible! Get better. All you have to do is read what someone orders, and put it in a bag! Not that hard. It’s McDonalds, not the SATs.
Food: 4
Excellent customer service.
Parking: Free parking and several space available.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Mcnuggets, French Fries, Crispy Chicken Sandwich
I asked for hot food.luke warm hamburger no mustard.fries were cold gave them back asked for hot fries they took them back and but the same fries back.not happy at all.
Food: 1
Service: 2
Whenever you order delivery from this location, there's a 100% chance you'll have items missing. This has to be the worst McDonald's in Charles County.
Food: 2
Service: 1
This drive thru is the worst
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