I dont even leave reviews often but after multiple times of disappointment from this establishment I had to. This is what a pizza looks like when you order extra cheese. Absolutely ridiculous. One slice is even missing cheese lol. Will never purchase from here again.
Atmosphere: 1
Food: 1
Service: 1
Lakeasha Fox
I don't order much from here anymore bc my pizza consistently doesn't appear freshly prepared. They skimp on the cheese even when you pay for extra. My pizza often looks dry and far from appetizing. I spent extra money for the garlic cheese crust and that was also dry, and hard. I have a picture to prove it smh. It actually looks less appetizing in person. I've learned my lesson & won't be ordering delivery from here anymore. Had a taste for a nice hot slice of pizza. Such a disappointment & waste. I'd like my money back please.
Atmosphere: 3
Food: 2
Service: 3
Ivette Morales
Ordered online for delivery. Delivery driver was nice. The food however was garbage. I ordered a papa bowl and the tray was pretty much empty. There must have been 1 oz of sauce in the entire tray that completely dried out when baking. Will never order again.
Atmosphere: 1
Food: 1
Service: 1
Ashley
Placed an order at 7:02 and website stated 7:42-7:52 delivery. Was totally fine with that however at 7:48 it showed on the tracker as being delivered. I checked my hallway and no one was there along with no pizza. Called the restaurant at 7:50 and was told yeah that's what they do and he will be there shortly since he clocked in early. Okay, fine things happen. At 8:10(!!!) knock on door and pizza was finally delivered. There is grease on the boxes and pizza and garlic knots aren't hot - more like room temp. Twenty minutes is NOT shortly! Highly DO NOT recommend this Papa Johns.
Food: 1
Service: 1
Emily Logan
The employees needs hygiene lessons! One is very bad smelling, (dread locks down to his butt)! They need to be friendlier.
Atmosphere: 2
Food: 3
Service: 2
hetal patel
I had a disappointing experience with Papa John's that really highlights the need for better customer service and hospitality training for their employees. I ordered a pizza and garlic knots, but I received plain garlic knots without the garlic butter seasoning on top. When I called the store to address the issue, they answered the call but put me on hold, leaving me listening to music for a long time.
Frustrated, I decided to go back to the store with the garlic knots. When I explained the situation and showed the employee the knots without the garlic butter, they never offered to make me a new, fresh order. Instead, the employee simply poured the butter sauce on top of the cold knots that I had brought back, without even bothering to heat them up in the oven so the butter could melt.
This experience has made me decide to stop giving them my business. I will also ensure that the company is made aware of this situation because I wasted my gas for the trip there and back twice due to their mistakes. 😡😡😡😡
Food: 1
Service: 1
X D
why doesn’t anyone where gloves? All food prepared with bare hands. Threw me off. Wouldn’t recommend.
Atmosphere: 1
Food: 1
Service: 1
mohammed ibrahim
Very slow,very rude,don’t waste your time here
Atmosphere: 1
Food: 1
Service: 1
nguendja franklin
You need a cleaner guy to replace the big.
Very dirty employees at this location
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheese Pizza
Ashley Moore
I placed an order online for pick up at 6pm. Arrived to the store at 6:13pm to be told they don’t see an order. After showing my confirmation I was then told that maybe the ticket hadn’t printed on their end. This defeats the purpose of ordering online. A inconvenience that no one in the store seemed to care about. It’s now 6:45 I went to check on my order and was told by the manager that his staff never communicated the issue and they can start my order now.
Best pizza from any Papa John's we have ever eaten from. We can't wait to go back to visit.
Atmosphere: 5
Food: 5
Service: 5
Cilantro Disser
their pizza is delicious, but their cheese sticks are 10/10, especially with the cheese sauce. might even be the best i’ve had. the food is always piping hot, customer service was helpful, and the drivers are always very nice. i just wish the tracker worked. it’s hard not knowing where they are since i live in a multi-family home im too far from the front door to hear when they knock.
DON’T EVER SUPPORT!!! I ORDERED THE BIGGEST COUNT OF WINGS….ASKED FOR BUFFALO, THEY DIDN’T WHAT I ORDERED AND PAID FOR…I CALLED THEY SAID OH WILL WE SEND THE DRIVER BACK OUT IN 20-30 MINS NOBODY CAME CALLED BACK AND ASKED TO SPEAK TO A MANAGER LEFT ME ON HOLD FOR 10MINS PLUS, I AM DONE!!! Copying and pasting to Nextdoor, Google and my Ring App!!!!
Parking: Ok
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chocolate Chip Cookie
Vanessa Williams
Parking: Well lit Parking area and proof parking spaces
I dont even leave reviews often but after multiple times of disappointment from this establishment I had to. This is what a pizza looks like when you order extra cheese. Absolutely ridiculous. One slice is even missing cheese lol. Will never purchase from here again.
Atmosphere: 1
Food: 1
Service: 1
I don't order much from here anymore bc my pizza consistently doesn't appear freshly prepared. They skimp on the cheese even when you pay for extra. My pizza often looks dry and far from appetizing. I spent extra money for the garlic cheese crust and that was also dry, and hard. I have a picture to prove it smh. It actually looks less appetizing in person. I've learned my lesson & won't be ordering delivery from here anymore. Had a taste for a nice hot slice of pizza. Such a disappointment & waste. I'd like my money back please.
Atmosphere: 3
Food: 2
Service: 3
Ordered online for delivery. Delivery driver was nice. The food however was garbage. I ordered a papa bowl and the tray was pretty much empty. There must have been 1 oz of sauce in the entire tray that completely dried out when baking. Will never order again.
Atmosphere: 1
Food: 1
Service: 1
Placed an order at 7:02 and website stated 7:42-7:52 delivery. Was totally fine with that however at 7:48 it showed on the tracker as being delivered. I checked my hallway and no one was there along with no pizza. Called the restaurant at 7:50 and was told yeah that's what they do and he will be there shortly since he clocked in early. Okay, fine things happen. At 8:10(!!!) knock on door and pizza was finally delivered. There is grease on the boxes and pizza and garlic knots aren't hot - more like room temp. Twenty minutes is NOT shortly! Highly DO NOT recommend this Papa Johns.
Food: 1
Service: 1
The employees needs hygiene lessons! One is very bad smelling, (dread locks down to his butt)! They need to be friendlier.
Atmosphere: 2
Food: 3
Service: 2
I had a disappointing experience with Papa John's that really highlights the need for better customer service and hospitality training for their employees. I ordered a pizza and garlic knots, but I received plain garlic knots without the garlic butter seasoning on top. When I called the store to address the issue, they answered the call but put me on hold, leaving me listening to music for a long time.
Frustrated, I decided to go back to the store with the garlic knots. When I explained the situation and showed the employee the knots without the garlic butter, they never offered to make me a new, fresh order. Instead, the employee simply poured the butter sauce on top of the cold knots that I had brought back, without even bothering to heat them up in the oven so the butter could melt.
This experience has made me decide to stop giving them my business. I will also ensure that the company is made aware of this situation because I wasted my gas for the trip there and back twice due to their mistakes. 😡😡😡😡
Food: 1
Service: 1
why doesn’t anyone where gloves? All food prepared with bare hands. Threw me off. Wouldn’t recommend.
Atmosphere: 1
Food: 1
Service: 1
Very slow,very rude,don’t waste your time here
Atmosphere: 1
Food: 1
Service: 1
You need a cleaner guy to replace the big.
Very dirty employees at this location
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheese Pizza
I placed an order online for pick up at 6pm. Arrived to the store at 6:13pm to be told they don’t see an order. After showing my confirmation I was then told that maybe the ticket hadn’t printed on their end. This defeats the purpose of ordering online. A inconvenience that no one in the store seemed to care about. It’s now 6:45 I went to check on my order and was told by the manager that his staff never communicated the issue and they can start my order now.
Service: 1
Restaurantji Recommends
Best pizza from any Papa John's we have ever eaten from. We can't wait to go back to visit.
Atmosphere: 5
Food: 5
Service: 5
their pizza is delicious, but their cheese sticks are 10/10, especially with the cheese sauce. might even be the best i’ve had. the food is always piping hot, customer service was helpful, and the drivers are always very nice. i just wish the tracker worked. it’s hard not knowing where they are since i live in a multi-family home im too far from the front door to hear when they knock.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesesticks, Stuff Crust Pizza
Complete lazy idiots in that store.
Atmosphere: 1
Food: 1
Service: 1
DON’T EVER SUPPORT!!! I ORDERED THE BIGGEST COUNT OF WINGS….ASKED FOR BUFFALO, THEY DIDN’T WHAT I ORDERED AND PAID FOR…I CALLED THEY SAID OH WILL WE SEND THE DRIVER BACK OUT IN 20-30 MINS NOBODY CAME CALLED BACK AND ASKED TO SPEAK TO A MANAGER LEFT ME ON HOLD FOR 10MINS PLUS, I AM DONE!!! Copying and pasting to Nextdoor, Google and my Ring App!!!!
Parking: Ok
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chocolate Chip Cookie
Parking: Well lit Parking area and proof parking spaces
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Stuff Crust Pizza
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