I’m so upset that I asked my mom if she wanted to go here instead of cava..SMH.. I use to eat QDOBA daily when I worked in DC so when they said there was one opening up closer to me I was into excited. I had a coupon for a $1 soup with a purchase of an entree.. I ask the lady for the $1 tortilla soup. She brung out this big tortilla bowl and started filling it like it was a regular bowl. I kept asking her over and over again “IS THAT THE $1 SOUP” she kept saying yes. At the end I asked again.. she said yes. Got to the register and my total was almost $30😤 I started to get upset but I knew my mom was hungry so I just paid and left. She didn’t even put the order in right. Why was I charged for pork anything when we both got chicken????? Then I get home.. open the bag and THERES RANDOM SCRUNCHIES WITH HAIR IN THE BAG!!!🤮🤮 WHAT IN THE ENTIRE HELL.. neither me or my mom wear scrunchies. Just horrified. I called the restaurant back and the manager wanted me to drive the food all the way back so they could remake it. 🤦🏽♀️🤦🏽♀️ IM GOOD.. not even hungry at this point
Atmosphere: 1
Food: 1
Service: 1
Tamtam S
Love this place glad you came to Waldorf
Atmosphere: 5
Food: 5
Service: 5
Regina Richardson
I tell them I want the taco shell,but don't put the food in it,because it gets soggy before I get home, then I'll put the food in the taco shell
Atmosphere: 5
Food: 5
Service: 5
Steve Martin
UPDATED‼️ AFTER SPENDING AN ENTIRE WEEK AND A HALF TRYING TO GET ASSISTANCE WITH MY ISSUE, I WAS FINALLY REFUNDED DAYS AGO ONLY FOR THEM TO TAKE MY MONEY/REFUND BACK FROM ME TODAY. ABSOLUTELY THE MOST SHADY THING TO DO TO A CUSTOMER. TO ACT AS IF YOU RESOLVED MY ISSUE SO THAT I WOULD SHUT UP AND THEN TAKE MY REFUND BACK SO MY MONEY COULD GO BACK INTO YOUR BUSINESS IS BEYOND DESPERATE, SHADY, & DISGUSTING.
ORIGINAL REVIEW:
I will NEVER order from here again. I placed an order for delivery on the app last night. It took 3 hours just to be able to place my order. I ended up paying for $85 for food that I never received. The lady at the store said she could not cancel my order because it had been made already. I tried reaching out to customer support via email and no one has gotten back to me. I called customer support by phone and it’s not even optional to get your concerns resolved!
Service: 1
Jasmine Gray
I used to go to Qdoba a lot back in the day, but the flavor seems to have changed. It's not as flavorful as I remember it being. Also, the price for a side of sour cream is ridiculous. $2.95 for a tiny container? The server told me it was 6 cents then charged something totally different.
Atmosphere: 3
Food: 3
Service: 3
Niecy M
Placed a mobile order pickup, arrived on time and our nachos were luke warm and there was very little protein.
Food: 1
C J Morris
I have to agree with other reviewers about the price point and portion size. I don’t mind paying higher prices — but not for noticeably less product. The portion ratio here is off: you’ll get plenty of rice, but maybe half a scoop of protein. It just doesn’t make sense for the cost.
The food itself is decent, but for the value and portion consistency, CAVA is definitely a better option in the area.
Atmosphere: 4
Food: 3
Service: 4
Am Bition
Food is usually fresh and tasty though chips on the salty side. Just opened a few weeks ago and I’ve been noticing sloppy work. Fajita veggies apparently means a quarter of a bell pepper thrown into the bowl.
Destiny Herring
Food was good and tasted fresh. Service was friendly. Would visit again
Enjoyed the service and the smiles through being served. The team members really enjoyed preparing my wife and I's food!
Atmosphere: 5
Food: 5
Service: 5
byron horne
Mannnn this was fire!!! 🔥 food was great, better than chipotle, and the food choices was better, they got sauces, different cheeses, and they got a tortilla bowl you can get as in your burrito bowl. I’ll be back… a bunch more times!!
Absolutely no complaints , the customer service was also fire!! And the space is really nice!! 👍🏽 thank you Waldorf… thank you QDOBA!!!!
Atmosphere: 5
Food: 5
Service: 5
Hair by Jla D
This is my first time at this restaurant and it exceeded my expectations. I didn’t wait long to be serviced. The staff was very friendly and helpful with recommendations, especially because I can be indecisive in a new place. They were very patient with me. I ended up asking the gentleman to make my bowl the way he would make his own food and my bowl did not disappoint! The space is clean and tidy. I will definitely be coming back.
Atmosphere: 5
Food: 5
Service: 5
Emari Tate
Today was my first time ever trying qdoba and it was really good. I ordered for pickup through the app but my order wasn’t ready when i got to the store. An employee kindly came up to me to ask what the name on my order was. It hadn’t been made yet but she made it and even brought it to me At the table where i was waiting
Atmosphere: 5
Food: 5
Service: 5
Ethan Moon
If you’re paying this much just drive up the road to chipotle
I love this place. The salad bowls are good.
I’m so upset that I asked my mom if she wanted to go here instead of cava..SMH.. I use to eat QDOBA daily when I worked in DC so when they said there was one opening up closer to me I was into excited. I had a coupon for a $1 soup with a purchase of an entree.. I ask the lady for the $1 tortilla soup. She brung out this big tortilla bowl and started filling it like it was a regular bowl. I kept asking her over and over again “IS THAT THE $1 SOUP” she kept saying yes. At the end I asked again.. she said yes. Got to the register and my total was almost $30😤 I started to get upset but I knew my mom was hungry so I just paid and left. She didn’t even put the order in right. Why was I charged for pork anything when we both got chicken????? Then I get home.. open the bag and THERES RANDOM SCRUNCHIES WITH HAIR IN THE BAG!!!🤮🤮 WHAT IN THE ENTIRE HELL.. neither me or my mom wear scrunchies. Just horrified. I called the restaurant back and the manager wanted me to drive the food all the way back so they could remake it. 🤦🏽♀️🤦🏽♀️ IM GOOD.. not even hungry at this point
Atmosphere: 1
Food: 1
Service: 1
Love this place glad you came to Waldorf
Atmosphere: 5
Food: 5
Service: 5
I tell them I want the taco shell,but don't put the food in it,because it gets soggy before I get home, then I'll put the food in the taco shell
Atmosphere: 5
Food: 5
Service: 5
UPDATED‼️ AFTER SPENDING AN ENTIRE WEEK AND A HALF TRYING TO GET ASSISTANCE WITH MY ISSUE, I WAS FINALLY REFUNDED DAYS AGO ONLY FOR THEM TO TAKE MY MONEY/REFUND BACK FROM ME TODAY. ABSOLUTELY THE MOST SHADY THING TO DO TO A CUSTOMER. TO ACT AS IF YOU RESOLVED MY ISSUE SO THAT I WOULD SHUT UP AND THEN TAKE MY REFUND BACK SO MY MONEY COULD GO BACK INTO YOUR BUSINESS IS BEYOND DESPERATE, SHADY, & DISGUSTING.
ORIGINAL REVIEW:
I will NEVER order from here again. I placed an order for delivery on the app last night. It took 3 hours just to be able to place my order. I ended up paying for $85 for food that I never received. The lady at the store said she could not cancel my order because it had been made already. I tried reaching out to customer support via email and no one has gotten back to me. I called customer support by phone and it’s not even optional to get your concerns resolved!
Service: 1
I used to go to Qdoba a lot back in the day, but the flavor seems to have changed. It's not as flavorful as I remember it being. Also, the price for a side of sour cream is ridiculous. $2.95 for a tiny container? The server told me it was 6 cents then charged something totally different.
Atmosphere: 3
Food: 3
Service: 3
Placed a mobile order pickup, arrived on time and our nachos were luke warm and there was very little protein.
Food: 1
I have to agree with other reviewers about the price point and portion size. I don’t mind paying higher prices — but not for noticeably less product. The portion ratio here is off: you’ll get plenty of rice, but maybe half a scoop of protein. It just doesn’t make sense for the cost.
The food itself is decent, but for the value and portion consistency, CAVA is definitely a better option in the area.
Atmosphere: 4
Food: 3
Service: 4
Food is usually fresh and tasty though chips on the salty side. Just opened a few weeks ago and I’ve been noticing sloppy work. Fajita veggies apparently means a quarter of a bell pepper thrown into the bowl.
Food was good and tasted fresh. Service was friendly. Would visit again
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Enjoyed the service and the smiles through being served. The team members really enjoyed preparing my wife and I's food!
Atmosphere: 5
Food: 5
Service: 5
Mannnn this was fire!!! 🔥 food was great, better than chipotle, and the food choices was better, they got sauces, different cheeses, and they got a tortilla bowl you can get as in your burrito bowl. I’ll be back… a bunch more times!!
Absolutely no complaints , the customer service was also fire!! And the space is really nice!! 👍🏽 thank you Waldorf… thank you QDOBA!!!!
Atmosphere: 5
Food: 5
Service: 5
This is my first time at this restaurant and it exceeded my expectations. I didn’t wait long to be serviced. The staff was very friendly and helpful with recommendations, especially because I can be indecisive in a new place. They were very patient with me. I ended up asking the gentleman to make my bowl the way he would make his own food and my bowl did not disappoint! The space is clean and tidy. I will definitely be coming back.
Atmosphere: 5
Food: 5
Service: 5
Today was my first time ever trying qdoba and it was really good. I ordered for pickup through the app but my order wasn’t ready when i got to the store. An employee kindly came up to me to ask what the name on my order was. It hadn’t been made yet but she made it and even brought it to me At the table where i was waiting
Atmosphere: 5
Food: 5
Service: 5
If you’re paying this much just drive up the road to chipotle
Atmosphere: 3
Food: 1
Service: 3
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